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Autoexcel Autoexcel is an automotive service and sales center conveniently located in the Miramar area of San Diego. Independently owned and operated automotive store along with hand-picked pre-owned vehicles at great prices. We are proud to be a certified "ASE Blue Seal of Excellence" repair center and "MACS" recognized business.
Having 28 years VW & Audi brand experience and over 35 years in the automotive industry, we understand the importance and value of having high quality service and competitive prices.
Services
Autoexcel, Inc. offers a great opportunity to its valued customers to select and buy pre-owned vehicles at great prices in San Diego. Count on the same great service when it comes to buy a vehicle. Take a look at our inventory.
Sprint Booster has been on the market for more than 10 years and is aimed at all drivers, with ECT equipped cars, who are after a safer and more exciting automotive experience. At low revs, your engine will respond in approximately half the time in comparison to before. The delay time while accelerating is almost zero. Big differences in the higher rev range. Improved response for down shifts and safer overtaking.
Before you leave, be sure you understand all shop policies regarding labor rates and acceptable methods of payment. The following simple and inexpensive preventative checks will greatly extend the life of your vehicle and ensure safer operation. Always consult your owner's manual for individual service schedules because maintenance requirements vary by manufacturer, make, year and model. Always consult your owner's manual, but a good rule of thumb is to have the engine oil and oil filter changed regularly - every 5,000 miles.
Our goal has always been to offer competent and honest service to all of our clients. We would like to thank those of you who have referred your family and friends, and those whom we've had the privilege of serving. We sincerely appreciate your business! If you need a auto mechanic then Pep Boys is good for you.
Reviews (16)
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Jakov Belamaric
Feb 28, 2022
Boris is a top level mechanic, highly recommended! I have been brining my 2012 Passat here for over 5 years for everything from regular service to bigger fixes and he has always delivered with high quality work.you will find fair prices, multiple options, quick fix and a great customer service. I have been driving from OC all the way to Miramar, that's how much I trust Boris and his work. My car - 220k miles and counting.
Natalie H.
Feb 15, 2022
I've been taking my VW Golf to Boris since 2019. His services are always quick and he is very professional. He is also very kind and fair, and takes the time to explain what he means in layman's terms after referencing car parts/functions that the average person (me) may not understand. As a young woman who has encountered many snarky, sleazy auto repairmen, I especially appreciate Boris for never patronizing me and for being honest about what services my car ACTUALLY needs, and also what services could probably wait, which is so rare to find. His kindness and patience really go a long way, and I have recommended him to all my friends with Volkswagens. Thank you Boris!
Gabriela L.
Feb 09, 2022
My car had an issue and the owner was kind enough to see me in short notice. He checked my car and oriented me on the best things that could be done to my car without breaking the bank. I appreciate that he is a honest mechanic and was very kind to advice me. I recommend this place, this person is very knowledgeable!
Bruna D.
Dec 08, 2020
**Highly Recommend** Super fast, honest, reliable and very communicative! I have a 2015 Passat, and was referred to Boris at AutoExcel by a coworker who told me he was an expert in Volkswagen. Boris is very straightforward and tells it to you like it is. He is a professional and an expert at what he does! There is never any pressure to submit your vehicle to unnecessary services.

He also is very flexible with scheduling, and has been able to fit me in at a moment's notice. I brought my car in because the oil sensor was on the fritz. After I dropped my car off, Boris followed up on his promise to call me back with his findings and confirm the services / pricing before getting started (unlike some mechanics that act first, bill you after).

He took the time to walk me through everything and make sure I understood the work he performed. Not only was the price fair, the work was done quick, and service was quality! It is such a relief to have found a mechanic that is honest, reliable, and performs excellent work. Thank you, Boris!
D. M.
Oct 22, 2020
I highly recommended AutoExcel to everyone! Boris Dushatsky is a professional, knowledgable and HONEST mechanic. October 6, 2020, I brought my 2015 Audi A5 into his shop because the convertible top was not working. Mr. Dushatsky, promptly drove the vehicle in the back of his shop; used a laptop computer and scanning device to diagnose the issue. He checked all electrical wires and modules. 30-40 minutes later, he finally diagnosed the issue. Afterward, he gave me numerous of options on how to best fix the convertible top.

He DIDN'T even charge me a penny for diagnostic. He didn't even ask for any money. I had to ask him how much for the diagnostic and his response was "nothing, its O.K.!" Also, after giving me advices on how to best resolve the convertible top issue, he advised me that he smelled coolant coming from my vehicle. He walked out to my car with me, opened the engine cover, and showed me the leak from the water pump.

Instead of charging me to repair the water pump, he advised me that Audi has had recalled and extended warranty on water pumps on 2009 to 2014 models. He advised me to call Audi customer relation to see if they would also honor the extended warranty on my 2015 model. He said if they don't honor the extended warranty, bring the car back and he would be glad do the repair for me.

On October 7, 2020, I brought my vehicle into Audi of San Diego and they quoted me $1,550.00, to replace the water pump. As advised by Mr. Dushatsky, I contacted Audi customer relation department, and asked them for a one time goodwill repair. On October 8, 2020, Audi approved my goodwill repair request and all I had to pay was $200.00. Mr. Dushatsky saved me $1,350.00.

In addition, after Audi of San Diego, replaced the water pump, they advised me that the left and right front control arm bushing sets on my vehicle were torn. They quoted me $1,200, to replace just the control arm bushing sets. Today, October 22, 2020, I brought my vehicle back to Mr. Dushatsky and he advised me to replace the entire control arm sets instead of only the bushing sets.

He quoted $998.00 total for both parts and labor, for two control arm sets. I am bringing my vehicle in to have the control arms replaced tomorrow. Mr. Dushatsky is a great guy with many years of experience and vast knowledge on European vehicles. I completely agree with Nicholas B's review, that Mr. Dushatsky is "professional and knowledgeable." However, I disagreed with Nicholas B on how he analyzed the costs of parts with other repair shops and asking for refund AFTER services were completed, LOL!

I wish I could ask my doctor for a refund after my successful brain operation or my lawyer for a refund after an acquittal verdict, LOL! It is absurd to ask for a refund after services have been rendered completely in your satisfaction Nicholas B. I don't know where Nicholas B gets the "standard practice" from but I don't know of any in an auto repair business. Audi of San Diego charged me $199 just to look at my car. Doctors, lawyers, and other professions charge different rates based on education, knowledge and experience.

Like anything in life, you get what you pay for. When you bring your vehicle to Auto Excel, you will get the services you deserve based on Mr. Dushatsky's experience, knowledge and professionalism.
Nicholas B.
Oct 12, 2020
My lady friend brought her 2016 Jetta in to this shop for a vag com scan and repair. Boris scanned her car, and let her know what needed to be repaired. Boris completed the repair, he seemed professional, knowledgeable and the car has been running fine since. When she let me look over the invoice I was surprised that Boris charged her the scan which was around $110, and then the repair on top of the scan price.

It is standard practice that repair shops scan your car and deduct the scan cost from the repair price if you get your car repaired with their business, especially for a repair that was near 1k and the parts cost were less than half of that. In addition I also was surprised that the parts cost that he charged was $130 more than I was quoted at VW Kearney Mesa which had the part in stock, mind you this is the retail price, not what a repair shop pays, and I completely understand that a repair shop also makes money on the parts which is fine.

When I spoke to Boris regarding the price discrepancy he just said, "well we don't order parts from that dealership". I kindly asked Boris to refund the scan cost while also citing the parts price discrepancy and he refused. I admit Boris did not state up front that he would not charge the scan cost if she did the repairs but it is standard practice.

I called 6 shops in San Diego and they all said this is what they do. I now am using a VW/Audi Shop now in Encinitas that charges only 40$ for a vag com scan, while also deducting the cost from a potential repair. I dislike leaving less than perfect reviews, I corresponded with Boris previously to writing this review and voiced my unhappiness with the charges, and I feel that even though Boris did good work that there are other VW/Audi mechanics that charge less for parts, and diagnostic scans but also are professional and do good work.

Reply to Autoexcel: as I clearly stated in the review my friend was not pressured to do the work, and she was happy with results and the car is running fine. My friend did not call me previous to doing the work because I would have called Boris immediately and asked him to kindly waive the $110 diagnostic fee because she was spending almost $1000 in repair.

In regards to the parts, Autoexcel bought the part, the list price is 381.67 at VW Mission Bay, and VW Kearney Mesa list price 249.61, I called VW Mission Bay the next day and asked them if they would match the part price that Kearny Mesa Volkswagen offered for over $130 cheaper, which is their manufactured retail price and they said they couldn't match it but they said they would take $80 off the price of the actual part, Which apparently they did not offer AutoExcel, or maybe they didn't ask.

As I stated in my original review, there are many repair shops, and most if not all will waive the diagnostic fee if you do the repair, as well as look out for the customers best interest when purchasing parts, I appreciate Boris and his communication which is top notch and his repair skills.
Jeff J.
Aug 13, 2020
Bought a 2014 Volkswagen Jetta today for my mother-in-law. she's 85 years old so we needed something reliable. Dealt with Boris and I believe he's the most honest man out there in the used car market. Every question was answered honestly and truthfully in his own words to best of his knowledge. After the deal was over I told him I was concerned about DMV fees in the future.

He took care of that right away and we got a year and two months registration covered at no extra cost. go to his place of business to notice how clean and organize it is. Thank you Boris. Jeff from Lakeside
Dave E.
Sep 17, 2019
Met Boris when I was looking for a good used car. He is Knows the VW models well, very well. Easy to talk with and doesn't try to push a sale. I can see why his customers rate him so highly and stay with him for years. Small shop, but clean and organized. Used car selection limited but all appear to be quality vehicles. Guess I just have to decide which one to buy.
Michael W.
Mar 26, 2019
I found AutoExcel through an ad in Craigslist with several used VWs for sale. AutoExcel is actually a repair shop specializing in VW and Audi and happens to sell some cars on the side. Normally, I stay away from your typical used car dealer but in this case, since it's primarily a repair facility, I gave it a shot. So, after checking the reviews on yelp, which were very good, I called the place and talked to Boris the owner. Boris was indeed very transparent about the car I was interested in and I decided to swing by the following week.

I explained what I was looking for and Boris was going out of his way to give me detailed and solid advice (I know a thing or two about VWs and all he said was accurate). In the end, we spent probably at least an hour discussing cars and test driving two of his vehicles. And at no time did I feel pressured into making a quick decision. Although I have not yet had the opportunity to get a car repaired at this facility, my experience so far has been outstanding! AutoExcel does not have a large lot of cars but if they have what you are looking for, I would highly recommend you consider them. And from what I can tell looking at the other reviews, they are good at fixing the cars they sell. Seems like a win-win!
Mf U.
Oct 03, 2018
Boris is awesome! Excellent mechanic, honest and trustworthy. First time I took my VW here, I found a paper bag in the trunk two weeks later with all of the old parts that he replaced. Was great that he makes all parts available for inspection so you know that your only replacing parts that really need it. Boris did such a great job in my VW that I also starting taking my other German cars and even an Acura to him.

The work is always flawless and is cheaper than the dealership. Now I use Autoexcel for all routine maintenance (oil change, brakes, scheduled maintenance, etc) as well as any unexpected issues. I usually call ahead to make an appointment and Boris is flexible and gets the work done quickly. You can tell Boris cares about his work because the shop is super organized and super clean. A+++. Boris also put sprint boosters in 2 cars for me. These make the car more fun to drive and are well worth the cost.
Ricky C.
Feb 12, 2018
Boris was an honest and trustworthy mechanic. Unfortunately we moved to AZ and now have to try to find another "Boris" over here. Thank you Boris for the service you provided when we were in San Diego! The GTI was very happy. Hopefully we can make her happy again :-
Solomon L.
Jan 13, 2018
Very friendly and quick to respond! Was able to help recode my Audi's RNS-E to enable an aux-in connection - I had tried calling about 10 other places prior to finally finding someone who could help with this.
ReyNiko N.
Jul 01, 2017
Boris at AutoExcell is a life saver. He is very knowledgeable upon all German Made vehicles and gives 100% quality service. Word is He actually bleeds motor oil! Honestly, I would recommend d his services to anyone. Thank you! Niko
Seth A.
Mar 15, 2017
Finding a good and honest mechanic can be like finding a diamond in the rough. Thankfully Boris at Autoexcel is one of them. He is very experienced with specifically Audis and Volkswagens. Boris has done a number of repairs on my Jetta and he has done superb work for a great price. Some mechanics will give u a laundry-list of work that may not necessarily need to be done immediately or at all. Boris though is honest and knows what work should be done, and what repairs can wait. If you have an Audi or Volkswagen and are in need of a mechanic. Boris is the guy.
Adam Y.
Jan 10, 2014
Expert knowledge, flexible schedule, no upsell, reasonable rates, clear and thorough answers to my questions. Those are qualities I expect from a good mechanic and Boris nailed it. He's a nice guy who is patient and will do the work you need but not try to weasel any more in. The shop is cleaner than most I've seen and while small is organized and capable.

I went in for a regular service but asked Boris to look into some things. Others I didn't mention as a kind of test. Thankfully Boris got some stuff all sorted. Others, like my warped rotors and hesitant engine, he either said wait for it to get worse or totally missed. The waiting room is next door to the shop so you can't watch the work being done but I suppose you could walk over at any time if you wanted to check in. There was no wifi so for those of you who need it you'll have to go offsite. Small issues but I'll definitely go back to Autoexcel the next time my car needs work.
Cristian K.
Nov 27, 2013
This is my second auto service (45k) at this place. The price seems reasonable and the service is trustworthy. The owner is honest, and very knowledgable on VWs. The waiting room is small and comfortable. Free water and electricity :D (wall plugs)