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California Lemon Lawyers Kaufman and Kavicky first opened for business in 2003. Mr. Kaufman was dissatisfied with his past position at a mostly profit-driven larger multistate firm. Mr. Kaufman then started this firm modeled in more like a "legal aid" type of setting, hiring only people who are genuinely interested in and dedicated to, helping consumers, not folks who only care about their own bottom line. The firm has grown steadily over the years, currently employing four full-time dedicated consumer protection attorneys and one incredible paralegal.
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If your new car repeatedly visits the shop, the manufacturer is supposed to offer to buy it back -- even if you don't ask. But some say that never happens. Consumer Investigator Chris Chmura reports. A powerful Bay Area storm has left dozens of vehicles submerged in the floods. So, what happens to those cars? Consumer Investigator Chris Chmura has the answer, as well as a warning for anyone who is planning to buy a car anytime soon.
If we take the case the laws that we use almost always call for the "bad guy" to pay our fees. So, you pay NO LEGAL FEES out of pocket. Please beware of firms that require you to pay a "retainer fee" or an "hourly fee" for a Lemon Law claim. That attorney is not likely well trained in the field of lemon law.
Reviews (22)
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Taye N.
Sep 06, 2021
I feel lost and not sure what to do or who to seek for Service. He didn't pick up my case but, he did take the time to respond and refer me to someone. Thanks for your time.
Janet P.
Mar 11, 2021
I did not hire this firm, HOWEVER, I did have an excellent experience dealing with them. My case was not a cookie cutter lemon case, but nonetheless, a case worthy considering. In the end, I was able to resolve it on my own through the manufacturer for a full refund. I called several attorneys and was appalled at some of the responses, the arrogance, and frankly, lack of compassion.

This firm and another were wonderful. First, Scott is an expert. Second, he understands what it feels like to deal with people in this industry; the dishonesty, the double-talk, and the lack of transparency that's built into the system. It's not just a job for Scott, he gets it. In that respect, he is not just a lawyer, but an advocate. This is very important when you're being represented. Scott was responsive, understanding, smart, and eager to help. I would not hesitate to hire him. HIGHLY RECOMMEND.
Kerri Campbell
Jan 14, 2021
Mr. Kaufman is a wonderful lawyer. He took the time and effort to explain all of my options in depth and give me wise and measured advise. I found him through several referrals and the were all spot on; his knowledge of lemon law and all issues surrounding automobile law in California is superb.
Hilary B.
Sep 22, 2020
I reached out to this law firm for help with a used car purchase. The issue with the company has been resolved, so I am no longer in needed of assistance at this time. I will keep the law firm in mind if I have problems in the future though. The response time was very quick. I received a friendly call and follow-up email from Leilani the same day. I found the video she sent me on the importance of writings very helpful as well. Thank you!
Robert De Heer
Sep 13, 2020
I really appreciate your hard work and persistence in negotiating my lemon return. Ford kept pushing back, but it was finally completed. I highly recommend this firm! Rob
Michael K.
Aug 25, 2020
I give them one star! They do not care what other attorneys subordinates do! They dont return calls and pass the buck! I like companies where if you have a actual complaint, they step in and remedy it! Would I use them again? NO!
David Pierre P.
Jul 23, 2020
These guys helped me getting out of a bad dealership scam, they were really efficient and responsive. I was able to get someone on the phone right away and guided me through the steps! I highly recommend them!
Neema M.
Jul 01, 2020
When looking for a law firm that will aggressively fight on your behalf, you can look no further than California Lemon Lawyers. From the top down, this firm is nothing but honest and professional. They will not stop fighting until a successful resolution is brought about in your case. I could not be any happier with the level of service I received both from Erika and Scott.

The settlement offer Erika was able to secure for me was more than both my wife and I had ever expected to receive. She kept me informed throughout the case, and anytime I had a question she answered it immediately. The responsiveness and thoroughness of their work is unmatched. I cannot thank them enough for the hard work they did throughout the case.

Auto manufacturers know that when you hire this firm, they better settle quickly.otherwise they will be torn apart by this exceptional firm. Trust your case to California Lemon Lawyers and you will not be disappointed.
Daniel E.
Jun 22, 2020
Erika and Scott did a great job getting Chrysler to buy back our defective minivan. The lemon law process takes a while but they communicated effectively about the status and moved it along as quickly as they could. I'm really appreciative of having the car out of our driveway and the money back to buy something that works better. Hopefully I never end up with another lemon, but if I ever did, I'd use California Lemon Lawyers again in a heartbeat.
Paul L.
Mar 25, 2020
California Lemon Lawyers and my attorney, Erika Kavicky and her team are EXCEPTIONAL, honest, courteous, professional, compassionate and friendly. I could not be more satisfied with the outcome of my case. Not only did they win my exploding Ford Escape case, they did it in record time, 4 months from start to $$$, even during the COVID-19 Pandemic.
Kristi K.
Jan 29, 2020
I called Kaufman & Kavicky about a dealership that sold me a car without a smog check but charged me for it at the sale. I wasn't able to renew my registration for months, the dealership didn't have a resolution except for me to smog it and they would reimburse me. I got nowhere. When I figured out the dealership had done this to many buyers, was when I decided to get help.

My first contact with the firm was with Scott, and he was a big help, willing to listen and answer my questions thoroughly. He helped me understand initially, so I decided to move forward to settle the issue. Monica was my attorney for the case and she was great! I had a ton of questions and she was very patient with me. Answered every question, kept in communication with me and got the suit settled exactly as she said she would.

She also took care of the suit more quickly than I had anticipated. I learned a lot and am grateful. I will definitely refer Scott and Monica to anyone who may need their help.
Suleyman Y.
Jan 23, 2020
Let me start with this, they didnt take care of my case. Because it was out of their scope. However i appreciate their prompt response, assistance and referrals. Special thanks to Mr Scott K. I am pretty sure that he is a great lawyer, if they could something about my case, they would definitely help me out. Strongly recommended!
Speed R.
Jan 07, 2020
Wow what can I say, if there were more stars I would give them the max. I had a car issue and Colin and his law firm was right on TOP of everything. I mean EVERYTHING Colin did an exceptional job in helping me settle my case. I would totally recommend this law firm if you have any car issues. Thankyou Colin and his team on helping solve my case. Totally thumbs up on KAUFMAN & KAVICKY grade: AAAAAAAAA+++++++
Tara P.
Dec 21, 2019
Scott answered my questions and gave me his advice on my situation. I feel more educated on what I should do from his insight.
Denay M.
Dec 07, 2019
Highly recommend. Definitely will fight for you. Great team of attorneys. Communication was fantastic. Timeline was about where it needed to be. Really can't say anything negative about this team of attorneys.
John P.
Dec 05, 2019
Couldn't be more happy with California Lemon Lawyers and our attorney, Erika Kavicky. I started the process just about two years ago looking for a Lemon Lawyer for a Tesla that started to act up. Fast forward about a year and a half and the Tesla is not drivable and ultimately went to jury trial for the lemon case. Erika pulled out all the stops and won the lemon case for us.

Several months into the process with the Tesla, I had a Honda Odyssey that also started acting up. Erika stepped right up, requested some documentation and got a full buyback on the odyssey while we were still in process with the Tesla. Throughout the entire process Erika was totally transparent and spoke to us like real people, unlike many lawyers who hide behind walls of communication barriers.

I was persistent and nagged her quite a bit, she'll probably laugh as she reads this. That's just my nature but she took it all in stride and always answered my questions in a timely manner. Erika was present for all mandatory meetings at the court and was always available to take a phone call within a couple hours notice. I would highly recommend California Lemon Lawyer's and plan on using them again if I should ever have problems in the future!
Faraaz S.
Oct 10, 2019
Scott, Erika and Eric helped me with my BMW X3 lemon. This is a very good team and I won the case and returned the vehicle with full payment. Please note.lemon cases are slow so just be patient. You might feel that nothing is happening for sometime because that's how these cases work. Once ball starts rolling. Scott and his team will be with you every step.

They have a very good legal team as well as very good Automobile Technical experts to go over the faults. Thanks to all you guys. I am now relieved of all the pain BMW sent my way. 5 stars of them!
Mi Ran P.
Aug 14, 2019
I contacted them for some confusing issues. They answered it clearly. They are honest, and their response was timely. I highly recommend this place.
Ioannis K.
Jul 25, 2019
Update: Scott K. completely misinterprets what I wrote to him. I wasn't irked that they asked me for information; of course I'm willing to provide that. It's the fact that I was being asked for the SAME information over and over again. When somebody asks me for the same information a third time, I know I'm in the wrong place. I already explained this to Scott in writing, but he still posted his incorrect comments. Scott, if you give me written permission, I will add to this review the entire discussion we had in private message, and let people see who is telling the truth. --------------- Sent them a message with the details of my case. Received a detailed response.

So far so good. But when I tried to call them, they kept sending me to new people, each of whom asked for the same information over and over again. And when I complained, they said I should find a new firm. I cannot comment on how good they are as lawyers, because I never got to talk to an attorney. All I can say is that their idea of customer service is seriously flawed.
Linda Y.
Jul 23, 2019
I am very impressed by the professionalism of this office. My call was answered by Leilani. She was courteous, really cared about my situation and wanted to help me even though we were not sure if I had a case. She connected me immediately to Erika. And I could not thank Erika more with her time and advice. Although in the end, I came to the conclusion that I would not need a lawyer, I will definitely turn to Erika and this office for future needs and will highly recommend them to family and friends!
X. Y.
Jun 03, 2019
I needed somebody to take my case and I received a quick reply but no more than that. I did not understand if the lawyers were too busy to take my case, they were not interested in it or it just did not make sense to represent me because they would not be able to win or make enough profit out of it. All they did was to point me in another direction but they never gave me any explanation. Hopes turned to smoke and I did not go anywhere. 2 days after posting this review Scott K. suddenly replied and did not make any useful comment to defend their silence or the reasons for not coming back (aside from saying they were busy. for many weeks by the way). Scott K. went on claiming I made multiple posts that say essentially the same things (probably because most of the lawyers I contacted did not make any useful comments for me to understand why they would not want to engage my case).

Regarding the fact I posted multiple reviews on the same day, the complaint is totally preposterous. I find myself preparing multiple reviews and posting them in batches when they are ready and I have time. Who is Scott K. to decide when I should post? He should stick to replying to customers instead of ranting on Yelp about customers who have a legitimate opinion on the services of this firm.

If California Lemon Lawyers cannot keep up with phone calls then they should hire somebody to help out. There is nothing more annoying than somebody who refuses the truth and constructive feedback. Clearly, if there was clarity and feedback I would not be complaining. I hope he gets help. 3 weeks after replying to my initial comments Scott K. revised his comments and removed all his unprofessional and unnecessary complaints. The entire essence of his initial reply has been lost and rephrased to something much more casual. Meanwhile, my initial comments did not change by a single word.
Yusuf A.
Jan 03, 2019
Many thanks to Erika and Scott for helping me through this entire process with my Maserati Quattroporte 2016. I found everyone at the firm comforting, transparent, trustworthy, and highly competent from the first day I started my conversation with Scott. Scott was the only attorney I contacted who immediately appreciated the issue and the potential to sue.

He and Erika handled my case very effectively and I was able to reach a satisfactory result. Expectations were set very appropriately with no over-promises and follow-up was swift and diligent. Most importantly, this being my first case of this nature, they were always available to answer my unending questions! :