The intelligent way to buy your next vehicle. Diamond-Motors is the Bay Area's best licensed new vehicle purchasing and leasing service. We guarantee our customers a better price than shopping dealerships on their own while providing excellent customer service. All purchased or leased vehicles are new and come with the manufacturers warranty, same as what you would get from a franchised new car dealership.
Reviews (1)
Gregory C.
Apr 29, 2019
There's bad news and good news here, and fortunately, the good news won out. I bought a 2002 Chevy Trailblazer with 122K miles at a good price from Diamond Motors a few months ago. The sales rep, KC, was knowledgeable, personable and did a nice job with the transaction. The bad news is that, only 75 miles later, the engine blew while I was driving on the freeway.
Not having purchased a warranty from Diamond, but remembering the many "as is" and "sales final" documents I signed, I was not optimistic that Diamond would do anything to make this right. Nonetheless, I contacted the owner of Diamond Motors, Armen Sadakian, who expressed sincere regret over the matter and asked me to give him a day or so to get back to me with a plan for resolving the issue.
As promised, Armen called me back the next day and told me that he knew a mechanic who could replace the engine with a used rebuilt engine at a very reasonable price. I won't get into the financial details of our resolution of the issue--so as not to place Armen at risk of having to deal with others trying to compare apples to oranges in a different situation--except to say that Armen and I reached a fair arrangement with which I was very satisfied and which caused me to respect Armen as a business person with scruples who knows the importance of good customer relations. Diamond is a small dealership that seems to handle specialized requests for their customers.
They don't have a huge inventory of cars. But if you find something they are selling that you might like to test drive, I encourage you to check them out. The car will be what it is, but the dealer will treat you fairly with professionalism and respect.
Not having purchased a warranty from Diamond, but remembering the many "as is" and "sales final" documents I signed, I was not optimistic that Diamond would do anything to make this right. Nonetheless, I contacted the owner of Diamond Motors, Armen Sadakian, who expressed sincere regret over the matter and asked me to give him a day or so to get back to me with a plan for resolving the issue.
As promised, Armen called me back the next day and told me that he knew a mechanic who could replace the engine with a used rebuilt engine at a very reasonable price. I won't get into the financial details of our resolution of the issue--so as not to place Armen at risk of having to deal with others trying to compare apples to oranges in a different situation--except to say that Armen and I reached a fair arrangement with which I was very satisfied and which caused me to respect Armen as a business person with scruples who knows the importance of good customer relations. Diamond is a small dealership that seems to handle specialized requests for their customers.
They don't have a huge inventory of cars. But if you find something they are selling that you might like to test drive, I encourage you to check them out. The car will be what it is, but the dealer will treat you fairly with professionalism and respect.
