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Donley Ford-Lincoln Mercury At Donley Auto Group, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. Here at Donley Auto Group, it is our mission to be the automotive home of drivers in the Ashland, OH area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Services
For choosing an exceptional Ford model, customers deserve to enjoy an equally outstanding sales process. Family-owned and operated, we always put our fellow local drivers at top priority. Founded by Scott Donley in 1977, Donley Auto Group was formed with a vision to provide a more personal and tailored car-buying experience, unlike what larger dealerships in the area could offer.
Please take a moment to complete the following information so that we may better serve you. Once you have submitted your information, you will be contacted by a customer service specialist. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed.
When you are looking for reliable maintenance for your Ford car, truck, crossover, or SUV model, we recommend that you visit one of our family of service centers in your area. Donley Auto Group offers four exceptional Ford service centers with a dedicated team of factory-certified technicians that perform full-service maintenance, including oil changes, recalibrating your brakes, tire rotation, substantial repair, and more.
As vehicles are updated from one model year to another, there are times when orders are accepted and times when they are closed. If you do not see your preferred vehicle here, please contact us for help. Submit your request by clicking "Start Your Custom Order" and include vehicle preferences in the comments section.
Reviews (10)
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Halla Jones
Jun 24, 2022
Everyone there is very friendly and goes the extra mile to assist you throughout the whole process.
Jamie Robinson Sr
Jun 15, 2022
Was well pleased with my service and care of my car. Will definitely return todo business again. Thanks you.
Brian Jentes
May 27, 2022
Nathan our salesman was great at answering our questions or getting answers for us. Price of the truck was fair for the competitive market right now. They made the buying process simple.
Chrissy Jackson
May 06, 2022
Loved the salesman we worked with, but very frustrated that right after we bought the car the wheel bearing went out and the catalytic converter needed replaced. They did fix the catalytic converter which was fine, but we covered the wheel bearing. But highly recommend Teagan for any sales you need!
Honest Reviews
Mar 27, 2022
It's ok your average dealership nothing sets them apart. Small sales team and never really go the extra mile for you and always have to call about updates never called unless it involves them getting more money. More than Fair trade it value for my car, where kinda persistent on using there banks even after saying no 15+ times.
Tegan Moyer
Mar 08, 2022
Great experience. Got the car I wanted and everything went smooth.love Donley ford
Janeen McCurry
Feb 28, 2022
If you need someplace that treats you like their own, this is the place. They take care of you, listen to your needs, get your work done on your vehicle and have you out the door with yourself feeling pleased and knowing that it was done right. I bought my Escape here and every tho my last vehicle wasn't a Ford, I still come back here for the maintenance and the workers. Because when you find someone you like and again knows what their doing you'll make sure they have your business every time!
Larry Croskey
Feb 08, 2022
Second experience with the service department. Couldn't be better. Work was completed in a timely manner. Super courteous.
Matthew Wachtel
Jun 29, 2021
I had an AWESOME experience with donleys parts salesman, Derrick Chapman. He 100% went above and beyond for me today to get my car back on the road in a tight pinch while I was broken down on the side of the road. He jumped through hoop after hoop trying to get me what I needed. I would HIGHLY recommend anyone that needs Ford parts to go see Derrick. He will get ya taken care of.
Tony Coleman
Jun 24, 2021
Very nice facility. The set up where you are in the office when you deal with your salesperson are very nice. They had a good selection even though the whole Covid aftermath of no new cars. Everyone of the staff was very nice and courteous. If your looking for a nice new Ford and want a more friendly dealership then I suggest stopping in and giving them a chance.