Lombard Auto Exchange

I can't say enough about Joey and Lombard Auto Exchange. I had lost my car that I loved in a tough accident, and was really dreading the idea of having to look for a new car. Meeting Joey and his wonderful dealership made by experience with this so easy. Joey is one of the kindest and most patient person I have ever met, and who really cares about situations his customers are going thru.

His cars are top quality(absolutely love my new car), and he makes the buying process so less stressful, going way above and beyond excellent help and service. If you are in need of a new car, don't hesitate to give Joey and his dealership a try. You will not be disappointed, and you will feel you have made a new friend for life. I can't recommend them enough!

What car buying should be. After visiting various other dealerships, and being literally lied to and manipulated, Joey was a breath of fresh air. He is a honest, no pressure, fairly priced kind of guy and went above and beyond to accommodate us. I would highly recommend this dealership.

Great buying process. No pressure and no hassle. High quality vehicles!

Joey was very helpful and personable. It was a very honest and no games transaction. I really enjoyed my car buying experience and he went above and beyond.

I LOATHED car buying before I met Joey. Best car buying experience EVER! No hassle, no haggle, good clean cars, sold by an honest man of his word. I recommend

I bought a Nissan Maxima platinum here. Joey was very thorough throughout the whole car buying process. He makes his customers feel appreciated and is always willing to meet any request. Overall good experience!

I received absolutely phenomenal service from Joey! He gets the job done right the first time, and will literally do ANYTHING to make sure you're taken care of. He will answer every question you have in detail, with patience, and with grace. Also, if you need follow-ups for any reason, he's a phone call or text away. You can tell that Joey knows his stuff, but more importantly, that he cares about his customers.

Any old guy can sell you a car -- Joey sold me on himself. I will continue to do business with him and recommend to him forever. Look no further, Lombard Auto Exchange is your place.

I had a great experience buying a car at Lombard Auto Exchange. Joey was great to work with on my purchase. I never felt pressured and had all of my questions answered in a professional manner. I highly recommend Lombard Auto Exchange and will return for future purchases.

Simply put: the best car buying experience of my life. I searched for a long time for the perfect vehicle, but more importantly I searched for the perfect dealership. Joey is one of the kindest individuals you will ever have the honor of doing business with. The care he takes with his customers and their vehicles is unparalleled. He made the buying process less daunting and has been a tremendous help and resource in the time after I purchased my car. Joey and the Lombard Auto Exchange team go above and beyond and I cannot recommend them enough!

A ' breath of fresh air' in selecting a good car. Owner, Joe gave me a great deal in a 2017 Jeep Renegade and made it a great experience also. Well informed and very helpful in getting you what you are looking for. Recommended highly for this business and excellent salesmanship. Also, everyone is in awe over the picture I posted on my facebook. Have to give it a 'thumbs up'. Thanks, Mr. Joe

I bought a certified pre owned Chevy a few months ago. I love my car, it drives great, passed a full inspection with flying colors, and has all the tech I wanted. There were no hidden fees and service was great. Joey is a very nice guy. I'd recommend him to anyone looking for a car. He will take care of you.

My husband and i bought a honda civic a couple months ago and we loved our experience! The owner was nice, patient and he was not pushy at all. Gave us advice on how to finance and overall our experience was amazing!

I have always had a negative opinion of used car dealers BUT I certainly must learn not to judge ANY group as a group! Everything about this dealer was just fine! The price was fair for them and fair for me also, the car is well above average and Fields Chrysler went over it with a fine tooth comb and pronounced it good as new! I have put 6000 miles in 4 months, not a squeak. No, I am not a connected with them an any way.

Chuck and I purchased a car from Lombard Auto Exchange and I want to tell you the experience was great. No hassle as with other dealers, so easy to work with, Joey was just the best. George who works on the cars was also very nice to us. We would not hesitate to purchase another vehicle from Lombard Auto Exchange. Our daughter and son-in-law made a purchase also actually they were the one's that told us about this place, they were very happy with their experience also.

Purchased our Toyota Avalon and could not be happier with the car and the help we received from Joey with the purchase. He certainly exceeded our expectations. We could not hesitate to purchase another vehicle from Lombard Auto Exchange when the need comes up.

You know the saying " You'll know when its right" well i certainly felt it dealing with Lombard Auto. I would give it 10 stars if I could. If you what high quality cars and trucks at a great value this is the place to go. None of the haggle and high pressure sales people. Joey was a great person to deal with and was a straight shooter. George made sure our car was cleaned and ready for us to pick up when we needed. I have already sent family here that have completed successful transactions and will continue to recommend it to everyone.

I looked online for a new truck and saw one I liked here. I called them at 10:30am to ask about it and told them I would be there later in the afternoon to see it. At 2:30 I got there, there was a guy out front washing all the cars along the street, I asked him where the truck was and he directed me to the back. It was behind several other cars, with little walking room around it, and it was filthy.

The salesman moved the other cars and we went for a test drive. I informed him I needed it today and that I was financing. I left to look at one more truck down the road. An hour later I called back to tell them to have the truck washed and ready to go. I get there a half hour later and they buried the truck back where it was and the guy that was washing cars out front was wiping down the truck with a DRY towel.

I go in to start the finance papers, after finishing he tells me that their bank closed for the day and he will call me Monday to start to process. Why wait till the end to tell me I can take the truck today?!?! So I left. Monday came and I never heard from him. I have good credit and had $1000 cash in pocket for a downpayment. I called Monday afternoon and told them to shred my info and that I was no longer willing to do any business with them.

They wanted to transfer me to a boss so they could "make it right" to which I said its a free market and I choose to take my business elsewhere. I'm not going to beg you to sell me a car!

Wow, I am usually kinda sketched out by buying anything from a non-name brand car dealership, but these guys exceeded my expectations. All their cars are in extremely good condition and offer free CARFAX online. The manager frank was a great guy, not too pushy and really knows the ins and outs of the cars. We bought a car from here and they did great maintenance before the purchase. Very happy!

The easiest, no hassle car purchase I've ever made. The guys there are genuine and down to earth. The vehicle I purchased was as advertised; even better in fact. I will definitely go there again. P. S. - I'm not on the payroll.

Per Salesman, "Yeah. Go take a look at that car your interested in. I'll be right with you after I complete the sale of that same car with the person at my desk." Another car was interested in had SEVERELY worn out brakes (grooves being cut into the rotors with metal fillings all over the rims), rear wheel bearings going out and Check Engine Light flashing (severe emission problem), and the salesman and on-duty mechanic both said that's normal for that model car and won't be repaired.

Only the high mark-up cars are put out front and kept clean and presentable. Others that are more reasonable priced are stored unwashed 3 deep in the back with barely a foot between cars. Many have broken/missing tail lights that they won't replace. Not very willing to pull out these ares so one can look at them in more detail. Can't give negative stars, so I need to give 1. Stay, no RUN, away.

We bought a 2005 Mercury Mariner two weeks ago from Lombard Auto Exchange. We did our Internet research, the car looked to be a good deal so we took a test drive and within two hours we had a new car! Nick was pleasant and informative, let us check out the car without pushing us to buy and answered all our questions. Frank got us a better financing rate than we expected.

It was a very pleasant transaction without us feeling like anyone was trying to gain advantage of us. It was the best car for the best price out there at the time and the warranty package offered was exceptional. No one gets five stars because there is always room for improvement; quite frankly, I'd be hard put to say how these guys could have improved the experience. We really like the car and feel good about the deal. We will return. LKH

I bought my car from here, and it was a HORRIBLE experience! The salesman was a jerk who talked down to me and treated me like I was stupid. He was a total you know what and a womanizer. When my husband and I finally went to buy the car they claimed they could not take the payment with a card. They told us we would have to pay the 500$ fee they have to pay the credit card machine company on top of our car payment.

Which was BS and we called them out for it. After buying the car they claimed we would get a postcard in the mail in a week with the car plates and in 2 weeks we would receive the car title and registration. It has been a month and I JUST received the plates and I have yet to see the title or registration. The only thing I have seen from them is a bunch of junk mail trying to pay me for a good review. Try to AVOID going here at ALL cost!

AVOID. I bought my car here and they told me my due to my credit, the lender required a $600 up front balance on top of my down payment, but when lender called to confirm, they said they were scamming me to pocket the money. As I needed the car, I did it anyway. They take advantage of those with not so great credit and in need of a car. These guys are CROOKS. You've been warned.

Wow, what an experience! I went to this auto dealer, walked around outside looking at their various cars for about 15 minutes, nobody came to greet me. Finally, I walked into the showroom, walked around for another 5 minutes, then the manager comes out and said hello. I told him I am interested in the Honda Accord outside and want to know if the CarFax is clean.

He said all our cars have clean carfax. He also said, go check carfax online. I told him it's not online, and he says. well, check later. I asked him about my trade in. my car has 170,000miles. he said "I don't need your car!". WOW, what an experience. I have traded and bought over 15 cars over the past 10 years, and this is by far the WORST experience.

If you think the price is good, be prepare to bring your money and just take the car. It seems like that place is like a Best Buy. You get whatever is on the shelf. don't expect anything more. Their business must be doing really really well and they can care less about my business. This is the feeling I got when I left the place.