We don't check your credit - No Credit Required - Good, bad, or none, your credit doesn't matter. At Menlove Auto we don't check your credit. Our goal is to provide reliable transportation while helping you establish, or reestablish, your credit score. We report your payments to the credit bureau every month. This program really is a Fresh Start. We don't care who you owe money to and won't check your credit, but we do care about helping you establish or re-establish your credit score. Every month we report your pay history to the credit bureau.
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We want to let you know that we are excited you gave us an opportunity to service your vehicle needs. We also want to let you know we are taking extra steps in servicing our customers during this Pandemic. All though we love our personal interaction with potential customers, we want to let you know that we have implemented new steps in our qualification process with less face to face communication to make sure everyone is safe! As we are processing your application, we ask you to communicate with us prior to coming down.
Reviews (10)
Stratton J.
Feb 05, 2022
YELP you are soo much more reliable than Google Reviews! Potential customers please only pay attention to the 1 star reviews and you will find out you need to stay far away from MenLove and for your financial well being do not get into a contract with them! Hands down the worst car Ive owned and hands down Im paying the most that I have ever paid for a vehicle. Also, they pay / bribe people to write 5 star reviews with gift cards because I wrote one for them after they gave me $40 in Maverick gift cards. DO NOT BE FOOLED AND BE A SMART CONSUMER AND GO TO YOUR LOCAL CAR DEALERSHIP. No joke the worst company you can do business with and they gladly screw you over. I promise you that you will regret doing business with MenLove.
Gary Smith
May 08, 2021
Gabi C.
Oct 01, 2019
Menlove We got our car in March, since then we've had nothing but problems. One part after another in the car started to break, first the electronic throttle control, then the coolant housing, then a pvc pipe and now months later the throttle control is broken and faulting AGAIN after they said it was repaired. We got our car fixed a month ago over the weekend we drove it down from N.
Salt Lake to Orem, and before I could pull into my driveway, it broke down a mile away. Have they been helping us? Well sure, after we call and call and call and it seen a like we're a nuisance more than a paying customer. We've had to pay over $1000 in repairs on a car we've had since March. When they help it seems like it's on their time.
I don't feel they have our best interest in mind and now that we are trying to get into a different car (when we'd rather just leave the lease as a whole) we have to pay another over $400. When we were sold the car it was done in a rushed manner and pretty unprofessional. It was March and cold and the heater in the car didn't even work on the drive back which should have been the first red flag, but we had already signed the papers.
This company and the car they sold us has been nothing but an anxiety ridden 6 month ride. I would say if you're looking for a car that's RELIABLE, ***DO NOT GO HERE*** And this is just a small portion of the ordeal we've had. This is me talking about my experience with this company, I've been so disappointed and just heartbroken me and my family.
Salt Lake to Orem, and before I could pull into my driveway, it broke down a mile away. Have they been helping us? Well sure, after we call and call and call and it seen a like we're a nuisance more than a paying customer. We've had to pay over $1000 in repairs on a car we've had since March. When they help it seems like it's on their time.
I don't feel they have our best interest in mind and now that we are trying to get into a different car (when we'd rather just leave the lease as a whole) we have to pay another over $400. When we were sold the car it was done in a rushed manner and pretty unprofessional. It was March and cold and the heater in the car didn't even work on the drive back which should have been the first red flag, but we had already signed the papers.
This company and the car they sold us has been nothing but an anxiety ridden 6 month ride. I would say if you're looking for a car that's RELIABLE, ***DO NOT GO HERE*** And this is just a small portion of the ordeal we've had. This is me talking about my experience with this company, I've been so disappointed and just heartbroken me and my family.
CoolJay S.
Nov 02, 2018
Kris K.
Aug 07, 2018
They have really high interest rates. You can pay less if you get it elsewhere. They removed my GPS device after I paid off the car, and the backlight on my speedometer stopped working (i couldn't read it at night) after they removed it. They refused to fix it and told me I was lying about it. I had to pay someone else to fix it even though they caused it.
Aubree B.
Jul 07, 2018
They say they want to HELP your credit but they RUIN your credit. RUN FAR AWAY! I repeat. Run! Literally on the way HOME the car felt like the transmission was going out and it wasn't mechanically functioning. They will not work with you no matter how bad your situation gets. They don't tell you how much the car costs until YOU SIGN THE PAPERS TO PURCHASE!
Several things went wrong with the car in the first month and they didn't offer to fix when clearly, they knew about it. I was leasing the car for the price of a brand new Ford Escape. This one having 200,000 miles and being a 2004. I've never had such a bad experience with any other company. I should have stuck with my gut feeling when entering the pathetic office they like to call a "dealership." The employees are way too nice. Like, make you feel uncomfortable nice. It's completely fake and I could see right through it.
It honestly seems like such a scam there. They say they will take you to their "lot" of cars. Which is a few blocks from the office and has an option of maybe 7 or 8 extremely run down, ghetto looking cars. It looked like a junkyard. I was in need of a car ASAP, but I should have looked the other way. I ended up paying 4,000 on a car that wasn't even worth that much to begin with and still owed 9,000 on it.
I got so sick of it that I decided to "return" my car and now have a repossession on my credit. They didn't fix my credit. They ruined it. Also, they don't report to credit agencies when you make payments. They report to them when you DON'T make payments. So, my question is, how in any way does that help your credit? The answer is, it doesn't. Pathetic excuse for a company.
Several things went wrong with the car in the first month and they didn't offer to fix when clearly, they knew about it. I was leasing the car for the price of a brand new Ford Escape. This one having 200,000 miles and being a 2004. I've never had such a bad experience with any other company. I should have stuck with my gut feeling when entering the pathetic office they like to call a "dealership." The employees are way too nice. Like, make you feel uncomfortable nice. It's completely fake and I could see right through it.
It honestly seems like such a scam there. They say they will take you to their "lot" of cars. Which is a few blocks from the office and has an option of maybe 7 or 8 extremely run down, ghetto looking cars. It looked like a junkyard. I was in need of a car ASAP, but I should have looked the other way. I ended up paying 4,000 on a car that wasn't even worth that much to begin with and still owed 9,000 on it.
I got so sick of it that I decided to "return" my car and now have a repossession on my credit. They didn't fix my credit. They ruined it. Also, they don't report to credit agencies when you make payments. They report to them when you DON'T make payments. So, my question is, how in any way does that help your credit? The answer is, it doesn't. Pathetic excuse for a company.
Kiki W.
Jun 29, 2018
Yelp is a joke for allowing these thieves to pay to get my reviews off. I was done in by this dealership. they do nothing but screw you at the end. I have the receipts and car to prove these a**h**** will screw anyone over. They sold me a lemon that won't work, and I was forced to pay $500 extra to fix the car after weeks of purchase. I am disappointed in Yelp for using their rating to sell off our ratings so bad business like these will continue to be in business to do you in.
This took place in 2009 and they paid to get my reviews off. smfdh off! "Last of the little guys" ha.more like King of the reapers! Run and run fast, they WILL talk fast and PICK YOUR POCKETS, ALL THEY CARE ABOUT IS MONEY IN THIER POCKET AND SELLING PEOPLE WITH SUB-PAR TO LOW CREDIT SCORES LEMONS BECAUSE THEY KNOW YOU WON'T FIGHT BACK! THAN THEY ADD ON FEES WHEN YOU RETURN THE VEHICLE! THEY DID THAT TO ME AND HURT MY FAMILY. THIS HAPPENED YEARS AGO AND THE WOUND HASN'T HEALED! NOT COOL AT ALL!
This took place in 2009 and they paid to get my reviews off. smfdh off! "Last of the little guys" ha.more like King of the reapers! Run and run fast, they WILL talk fast and PICK YOUR POCKETS, ALL THEY CARE ABOUT IS MONEY IN THIER POCKET AND SELLING PEOPLE WITH SUB-PAR TO LOW CREDIT SCORES LEMONS BECAUSE THEY KNOW YOU WON'T FIGHT BACK! THAN THEY ADD ON FEES WHEN YOU RETURN THE VEHICLE! THEY DID THAT TO ME AND HURT MY FAMILY. THIS HAPPENED YEARS AGO AND THE WOUND HASN'T HEALED! NOT COOL AT ALL!
Brad C.
May 10, 2016
Tony W.
Apr 10, 2016
This is an addendum to my first review. After Menlove reading my review in yelp I received a call from Dawn at Menlove. She was very apologetic and asked what they could do. I told her they needed to establish a better process. If you shut off a vehicle, people need to have a means of contacting them to get their vehicle re-activated. I had insurance & YOU shut my car off for 4 days because YOU thought I May not have insurance on the car when I actually did.
The fact you left me a voice message on Saturday, less than 3 hours before you closed, not to reopen till Tuesday was inappropriate. I told her did call at my lunch break & left you a message of my updated insurance info, only to find out at around 9:30pm my car was disabled. She said they would discuss ways to improve their process. She then asked if Alex her manager could call and speak with me.
I told her that would be fine. The call with Alex was a total joke. Alex basically, rude as hell stated it was my fault. I said, yes I should have followed up with my insurance agent to make sure you had my new info & I hung up the phone. He actually called back and said "we got disconnected." I said "no, I hung up on you, we are done I have nothing else to say to you." And hung up the phone again.
Part 2: When I first setup payment plans with Menlove I went with the auto payment program. Due to my contract, my payment was scheduled for the 9th of every month. My first payment was set to skip the upcoming month, only a week and a half away & start the following month. BUT when the 9th came a week and a half later Menlove took the payment out of my account over a month early.
The following months I would notice the payments didn't come out of my account automatically. I had to call to have them do it manually. After many months of this I call and spoke with Dawn. She looked into it and found I wasn't setup for auto payment. She rectified the problem & I have been fine ever since. With that said, the very next day after getting me back in the auto pay system they deducted $176.00 out of my account in error.
When I called to ask why they took the money out of my account, I was told the person who handles that was away from her desk & she would call me back. Within a half an hour she called me back and credited my account. Last month they took my payment out on the 1st instead of the 9th. Again I called to ask what they were doing & the girl that handles the payments said "Do you want your payment to be on the 1st?" I said NO, I just want you to honor the contract & take the payment out on the scheduled day.
Aside from Dawn Menlove lacks professionalism, and systems processes to ensure customer satisfaction. By the way, my car broke down the day I picked it up due to their mechanic leaving the radiator cap unscrewed, causing my vehicle to overheat & purge most of the radiator fluid. And yes I am concerned with repercussions from Menlove due to my posting on yelp. I have no doubt when they took the payment out EARLY, if it didn't clear they would have shut my car off. Trust me they less than care.
The fact you left me a voice message on Saturday, less than 3 hours before you closed, not to reopen till Tuesday was inappropriate. I told her did call at my lunch break & left you a message of my updated insurance info, only to find out at around 9:30pm my car was disabled. She said they would discuss ways to improve their process. She then asked if Alex her manager could call and speak with me.
I told her that would be fine. The call with Alex was a total joke. Alex basically, rude as hell stated it was my fault. I said, yes I should have followed up with my insurance agent to make sure you had my new info & I hung up the phone. He actually called back and said "we got disconnected." I said "no, I hung up on you, we are done I have nothing else to say to you." And hung up the phone again.
Part 2: When I first setup payment plans with Menlove I went with the auto payment program. Due to my contract, my payment was scheduled for the 9th of every month. My first payment was set to skip the upcoming month, only a week and a half away & start the following month. BUT when the 9th came a week and a half later Menlove took the payment out of my account over a month early.
The following months I would notice the payments didn't come out of my account automatically. I had to call to have them do it manually. After many months of this I call and spoke with Dawn. She looked into it and found I wasn't setup for auto payment. She rectified the problem & I have been fine ever since. With that said, the very next day after getting me back in the auto pay system they deducted $176.00 out of my account in error.
When I called to ask why they took the money out of my account, I was told the person who handles that was away from her desk & she would call me back. Within a half an hour she called me back and credited my account. Last month they took my payment out on the 1st instead of the 9th. Again I called to ask what they were doing & the girl that handles the payments said "Do you want your payment to be on the 1st?" I said NO, I just want you to honor the contract & take the payment out on the scheduled day.
Aside from Dawn Menlove lacks professionalism, and systems processes to ensure customer satisfaction. By the way, my car broke down the day I picked it up due to their mechanic leaving the radiator cap unscrewed, causing my vehicle to overheat & purge most of the radiator fluid. And yes I am concerned with repercussions from Menlove due to my posting on yelp. I have no doubt when they took the payment out EARLY, if it didn't clear they would have shut my car off. Trust me they less than care.
Jennie M.
May 28, 2015
If I could give negative 5 stars I would. I bought a car in February and was unhappy from the beginning. The check engine light came on the first day. After 4 trips to the shop and so many problems with the car, I decided to take it back. When I called in to tell them what I'd decided, that's when the horns came out. I'd volunteered to bring it in next day, explaining that I still had to get my child from school.
We hang up and next thing I know, they shut the car off. When I called back, Lori was a total witch to me, hanging up on me twice. When I called back to ask for a supervisor, he, Axel, acted worse than she did. He berated and belittled me so badly that I was trembling. He was acting like it was my fault he sold me a piece of crap car. Un-freaking believable.
After so many problems and issues, you would think a reputable company would make it right. Guess that's greediness at its best. So if you like being yelled at and ripped off, go to Menlove, they do it best! Congrats, Menlove on the worst customer service in the world.
We hang up and next thing I know, they shut the car off. When I called back, Lori was a total witch to me, hanging up on me twice. When I called back to ask for a supervisor, he, Axel, acted worse than she did. He berated and belittled me so badly that I was trembling. He was acting like it was my fault he sold me a piece of crap car. Un-freaking believable.
After so many problems and issues, you would think a reputable company would make it right. Guess that's greediness at its best. So if you like being yelled at and ripped off, go to Menlove, they do it best! Congrats, Menlove on the worst customer service in the world.
