Riverside Infiniti

I had a good experience with them. The service center took a while to get to me but they were great after I did receive help.

Bought a vehicle online through the internet/fleet manager. Picked it from the dealership's inventory and requested a net net price after dealer discount and factory rebates. Fantastic price quoted but negotiated a further dealer discount since I didn't qualify for the college grad factory rebate. Agreed on a final total price with rebates and dealer discount, sales tax, license and standard fees. Made an appointment for the next afternoon to complete paperwork and pick up the vehicle.

Vehicle was ready, perfectly detailed and had a full tank of gas. Drove it home in less than 2 hours. I have had many great experiences buying vehicles this way but this was the easiest and best experience I have had yet!

Jeep service department is horrible! Long wait to drop off vehicle and 2 day turn around. No communication with you while vehicle is there. Good luck!

Brought our Volvo in for routine service with an appointment. Waited in the line in my car 15 min for someone. Finally went inside to see whats going on. Turned out 2 guys were sitting at their desks expecting the customer to go in their office. Someone should be in the drive to greet customers and check them in or at least post signs with what they expect us to do. 2nd issue was sitting in the lobby for 2 hrs. Waiting before I finally went to check the status.

The advisor had this look of surprise. He forgot I told him I would wait and to let me know when it was done. He played it off like they were still working on it. Poorly set up service dept. Technicians going in and out of the office through customer's in line while they go to the parts dept counter. This Volvo dealer was just entirely remodeled. Why in the world did they think having a parts counter right in front of where the customer's are waiting made sense. This is why we put off bringing our cars in for service. BTW, the showroom was nice.

Had a recall on one of my fleet vehicles. I was in & out in no time. Friendly service and everyone wearing masks. They have the lobby set up so everyone is sitting 6 ft apart. Awesome!

I love this dealership. I bought my Subaru here and will probably buy my next one here. The service coordinator is polite and friendly. The service technicians, however, are sloppy and careless in their work. Two visits ago, they caused enough damage that I had to have a front axle replaced. Last visit, had an oil change and the tires rotated. Day later, the front end is vibrating so badly, I had to pull over. Luckily, I was able to jack up the car and found the right front tire loose and close to coming off. Lug nuts were not tightened.could have caused an accident and significant damage and/or injuries.

This is actually EMPIRE NISSAN IN ONTARIO and we are a Nissan Family! So I have only great things to say about Nissan's. As far as Empire Nissan, they are my favorite! Always nice & clean inside & out. Excellent customer service. They go the extra mile to make you feel welcome. And if your there to get your Nissan serviced ask for " Joe Avila ", he will take care of you.

If I could give them (no Stars) I would, their car salesmen are polite and respectful, but when it comes to the upper management. They are pretending to work numbers out for you "HUH!", they are sizing you to screw you the best possible way. They act money hungry , how much enough? Shop Around before you step foot in the door, fair warning

Keep an eye on your warranty. They can't never find anything wrong with your vehicle, until the warranty runs out. Then they turn around and give you a list of what's wrong and sure enough the high cost since every takes extra time to fix them what they quote. Let not even mention the non delivered promises from their sales people. They only tell you what you want to hear to get you to sign once you do it turns into a dont remember conversation. Also love how much extra time it takes for them to do anything. Expect for taking your money they are fast at that.

Nice, friendly, and courteous staff. Great service department at the Hyundai dealer with some surprisingly good prices. We love our Hyundai Santa Fe so much that we also bought a Sonata.