Star European Imports

Ever since I bought my first Benz about a year and a half ago (1998 SLK), these gentleman kept my car feeling as brand new as you possibly could for such an old car. I've never once felt cheated in pricing, and I'm lucky they're close by to support all my car needs. There will never be a different place I'll go to. Big thanks to John, Spencer, and the rest of the crew. Thanks guys!

Got my brakes done today at Star European. John is a great guy, work performed seems well done. Thanks

I did not buy my car from Star, but Jonathan detected a problem when he was a passenger. Simply riding in my car for 5 minutes, he detected the seriously dangerous issue. I thought I selected the wrong tires from a tire place; hated them from the beginning; and simply turned up the music to drone out the noise. However, from the rapid urgency to fix the issue; quickness; obtaining the right part; price; and my smooth ride I now enjoy - I highly recommend Star and its team! Thank you to everyone!

Very helpful and honest people here. Pete, in particular, was extremely helpful. He will be my go-to whenever I get my car serviced.

I would like to say, of all the vehicles I have purchased and had shipped to me, the 2004 Pontiac GTO I recently bought from Spencer at Star European Imports is by far the worst I have ever seen. I will be in the car a few thousand more just to pass PA state inspection and emissions. Here is a list of safety issues that SHOULD HAVE BEEN DISCLOSED during the time of sale, or atleast repaired prior to sale: - Horn inop (fuse had been pulled due to it randomly going off while driving due to a faulty clock spring) - Fog lights and cornering lights inop (wiring issue, needs to be repaired to pass state inspection) - Tires need replaced (Front ones are old/beyond dryrotted and separating, rears are bald) - Catalytic converters are missing and straight pipes have been installed (will not pass state emissions) - Clock spring needs replaced to allow proper horn function - Coolant leak - Deep scratches/gouges in the front bumper fascia and on the passenger quarter panel (Spencer said there was no major scratches, dents, damage, etc when I asked about it on our phone call) - Radio volume knob not working (cannot be repaired, whole unit needs replaced) I trusted that buying from a dealership I would not have dealt with such dishonesty and that the SAFETY ISSUES would have been atleast disclosed.

There is no excuse to sell an unsafe vehicle to anyone, and the dealership had the vehicle on their lot over 60 days which was plenty of time to fix the issues. Buyer beware, Spencer and Star European Imports lives up to the shyster "used car salespeople" stereotype.

I just purchased a Cadillac online, and had it shipped to Washington, Spencer was very helpful and kind. It's nice to know we still have honest decent people left in this world. Thank you SPENCER

Star is my place for servicing my Mercedes. It is a family owned business based on honesty and service. In my view, it is what America is all about. The crew at Star cares for my classic Benz, inspiring confidence that it can run forever with the right TLC. Once you have taken your car there, you will understand why there is no where else to take it.

Visited this shop first time on 3/20/21 and was very satisfied with the service and value of work performed. Spencer was kind and it was a pleasure to meet Bella the shop dog. Will be back for a full brake job soon.

Solid shop. Honest and easy to deal with. Our Mercedes Sprinter diesel motorhome started popping a low fuel rail pressure code on a cross country trip around the Iowa/Illinois border. It didn't go into full "limp home" mode for the problem but it was only capable of about 60mph tops on I-80 and it didn't want to climb the meager Illinois hills above 40mph.

We live in California and were traveling to see family in Yorkville. Suffice to say we got to our destination okay but had to get the issue fixed. I looked on Google for Mercedes service and Star European popped up. I called and spoke with the manager, John. Great guy! Logical, knew immediately the most probable cause (fuel filter) and after learning our situation (we were sleeping in the motorhome!) agreed to wedge us in for a filter change that afternoon.

Just zero problems. Had us fixed in less than an hour, road tested the repair, cleared the codes, great work. Just got home tonight after climbing up and down the Rocky Mountains with zero problems. I recommend these folks without reservation.

When I first came here for service I had a great experience and the older man (I assume he might be the owner) told me they run a deal Saturday mornings for single mothers for a 75$ oil change. So when the time came I called them up to see if they still had the promotion and they did. Great so I show up and get my oil change and to have my car looked at in general because a couple service lights had popped up on my dash.

A younger gentlemen with blonde/brown hair whom I was greeted with when I arrived told me that one of the service men broke off a tire stem while checking the pressure and they were going to replace it for free (because they broke it). That's fine. Then he comes back and we are discussing a missing tire pressure sensor which I was aware about and how much it would be to fix and as I'm getting ready to tell them to go ahead and fix that as well he tells me I have 300+ bill when he quoted me at 75 for the oil and gas 150 for the new sensor including labor (he gave me a discount on the part he said) and I asked him how that added to over 300 and he says oh yeah I wasn't able to replace the stem (that they broke) because the part was more expensive then they thought.

Not only that but they charged me for re balancing the wheel, etc (I will post my bill where they added a ton of things that they only had to do BECAUSE THEY BROKE IT IN THE FIRST PLACE) and the owner (older Caucasian man) said that yeah they broke it but I could have broken it off while trying to put air in myself and then I would have gotten a flat tire.

Yeah I could have broken it but I didn't. They did. I could have busted the tire or got into an accident but those are all hypotheticals and I'm not getting charged to fix my car or anything so how does that work. So I went in for 80 serve and I ended paying almost 150$. For. Something. THEY. Admitted. To. Breaking. After telling me they would take care of it.

Do not go here they were slow that morning and I'm sure are just trying to make a quick dollar and don't take responsibility. Oh and he told me I would receive a coupon in the mail for next time I need their services(which they send out after every service). Yeah I'm good. They also said my car looked good and I didn't need anything else but they didn't have the decency to reset my warning lights. It stills says my service is passed due and to check my brakes. I'm not coming back and I will push everyone I know to avoid this place as well.