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We have been serving the Intermountain area since 1988 as the premier "Independent" Mercedes, BMW, Audi, Mini Cooper, Sprinter Vans and Smart Car service center. We have recently expanded our service department and now service all makes of European cars and SUV's, including Audi, VW, Porsche, Range Rover, and Volvo. Our mission statement is still the same as it's always been: "Always treat our customers the way we want to be treated". We take pride in the honest way we conduct our business. If you should ever have a problem be sure and let us know and we'll resolve it in a timely manner.
Services
Werner's Mercedes & BMW was established more than 25 years ago to provide high quality, honest automotive service at reasonable prices to the Salt Lake valley. Several renovations and happy decades later, Werner's is a complete, independent automotive center that is known across the west for "certified" pre-owned sales, detailing, parts, factory scheduled maintenance and bumper & paint repair in addition to world class automotive service. The team at Werner's Mercedes is committed to providing straight-forward, honest automotive service that we are proud to stand behind.
We strive for a win-win in our approach to automotive service. Our philosophy is to research and diagnose automotive problems using the latest tools, technology and training, rather than just throwing parts at it until the symptom goes away. We feel that this ensures our customers the best long term results and helps us to comfortably stand behind the work we do.
Our team has more than 200 years of combined automotive industry experience and although we specialize in European automotive service, there is probably no type of vehicle or problem that one of the team has not seen, so here are our suggested rules for whether we can be of service. If you are still unsure if we can tackle a specific job, call and talk to a team member and we will let you know.
We understand that necessary car repairs can at times be financially inconvenient for our customers. That is why Werner's Mercedes and BMW is proud to offer 0% financing through Bosch. We also accept applications in shop, feel free to call with questions for more details. This option is to help us provide top quality dealer alternative service to all of our customers. We look forward to hearing from you.
Reviews (10)
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Elena Smith
Jun 05, 2022
This is a truly one of the best and most trust worthy places to bring your four wheeled baby to! Attentive to details, amazing report on the condition of the vehicle supplied with pictures, superb service! I would absolutely recommend them to my family and friends! A plus and 5 stars! Strongly recommended!
Josh Beals
May 14, 2022
After calling (and having my car serviced at) nearly every European mechanic in Utah, these guys are by far the best in multiple facets. Great communication, help you understand the severity of problems with your car, good listeners and problem solvers. Took my car in same day and got it fixed in under 4 hours. Every other shop told me they were backed out weeks on end to even look at the car, not even to repair it. Would go 6/5 stars if I could!
Robert Stilwell
May 08, 2022
These guys are excellent especially if you need good solid advice and service on your European car. Sometimes after you leave the dealership and your warranty is gone, it can be very taxing there. So it's good to have a neighborhood mechanic that is trained and proficient in the field but not making you pay for a big expensive showroom. I thought my car was toast which made me sad but they were able to get it back going for what I thought was very reasonable. I can't say enough about how well they treated me. At least give them a look It might save you thousands of dollars
Saundra Walton
Mar 28, 2022
2 stars since the vehicle was returned functioning but it wasn't even werners who did all the work in the end. After reading hundreds if not thousands of reviews for different shops for sprinter van work specifically, we decided to come here. We towed our 2005 sprinter here to be fixed after it suddenly wouldn't start. It took TWO WEEKS for a diagnosis. Parts came in and werners shop couldn't get the computer to work so we had to pay to have it towed to the Mercedes dealership to be fixed there, THREE WEEKS after we brought it in we finally got it back.

It ran fine and we didnt have any problems after, but next time I'll just go straight to the Mercedes dealership. I was also told five days in a row "oh they are working on it right now" but never had new information at the end of the day. I didn't quite see how if it was getting worked on for five days straight they wouldn't be getting any information.

If you are straight up with me and say hey we are backlogged it's going to take longer than we thought to work on your vehicle that is perfectly respectable. Not coming here next time. Also very poor follow up skills, in all those three weeks I had to call when I wanted information they maybe called me twice I recall.
D. N.
Mar 23, 2022
Once again, Werner's was able to accommodate my semi-urgent auto repair. They diagnosed the problem and let me know what the bottom line would be prior to starting the work.
Euni Gonz
Feb 26, 2022
This shop is hands down the best auto shop! We have a 2011 Mercedes Sprinter 2500 that needed a new glow plug module replaced. Long story short, turns out that the original module was replaced to 7v and we needed a 4.4v. Unfortunately, we were traveling from Reno and passing through Utah on our way to Michigan. We literally had one day to get the part and have it installed.

I called many shops along our route and everyone was booked out for weeks. When I called Tyler at Werners, he immediately started asking all the necessary questions to try to identify and resolve the issue. He was so patient and helpful. He wasn't sure if he'd be able to do the work but he talked to his crew and managed to get us an early appointment for the day we were gonna be in town, and managed to score timely delivery of the new part. I mean what amazing service. He really saved us and kept us on schedule. Thanks Tyler and the rest of the crew!
Stephanie Jordan
Feb 17, 2022
Best overall automotive shop in Utah. They do complete preventative maintenance but so much more. They did some upgrades to my exterior with rims and grill and detailing that turned out spectacular and I absolutely love my upgraded MB. They are very fair priced and most importantly honest. They are honest to a fault and in this day it's so rare to find. Their experience is unmatched and you won't find a better place. Anywhere.
Kc Dahlia
Feb 06, 2022
We have been customers at Werners for over 20 years They have always taken great care of us and our cars. We Highly recommend their services.
Nick Mecham
Jan 24, 2022
Werner's is always fair. They don't do unnecessary work. They'll tell you if something wrong and let you decide if now is the time to fix it. Great team. Great service.
Maria Guizzo
Nov 05, 2021
I'm new to Utah and I am so thankful I found someone who can work on my R350. Tyler was amazing! He walked through the entire process and kept me update. They returned my car back within the week. They even offered a ride service! Will be coming back!