Business Details
Your Trusted Partner for Truck Sales & Service in Memphis
At General Truck Sales & Service, we have dedicated ourselves to becoming a trusted partner for commercial truck solutions in Memphis, Tennessee. Our team specializes in new and used truck sales, rental, and leasing, ensuring businesses find vehicles that optimize performance and profitability. With expertise in heavy-duty equipment like dump trucks, concrete mixers, and highway tractors, we provide tailored recommendations to meet diverse operational needs. As authorized dealers of Volvo Trucks, we emphasize fuel efficiency, safety, and driver comfort, backed by a comprehensive parts and service department. Our commitment to customer satisfaction is reflected in our personalized approach, technical knowledge, and reliable support for long-haul, regional, and local delivery applications.We maintain a streamlined parts supply chain and service operations to minimize downtime for our clients. Our professionals stay current with industry advancements to deliver informed guidance on fleet investments. Transparency in pricing and financing options ensures clients make cost-effective decisions aligned with their business goals. By combining decades of experience with manufacturer partnerships, we position ourselves as a resource for commercial transportation needs. Our focus remains on building lasting relationships through dependable service and solutions that drive client success.
Services
New Truck Sales
Used Truck Sales
Trailer Rentals
Parts Supply
Service Maintenance
Highlights and features
- We offer decades of expertise in commercial truck sales and fleet solutions.
- Our partnership with Volvo Trucks ensures access to premium, fuel-efficient vehicles.
- Comprehensive parts and service operations minimize client downtime.
- Personalized equipment recommendations focus on maximizing customer profitability.
- We provide transparent financing and rental options for business flexibility.
Services
New Truck Sales
We offer a selection of new commercial trucks from Volvo and other manufacturers. Our sales team helps businesses choose models optimized for their specific applications, whether long-haul transportation, regional distribution, or local construction work. By analyzing operational requirements, we guide clients toward fuel-efficient, durable vehicles that enhance productivity while reducing total cost of ownership through manufacturer warranties and maintenance programs.
Used Truck Sales
Our inventory includes certified pre-owned commercial trucks that meet strict quality standards. We inspect and refurbish used vehicles to ensure reliability, offering cost-effective solutions for businesses seeking proven performance without new-truck pricing. Detailed vehicle history reports and transparent pricing help clients make informed decisions when expanding or upgrading their fleets with dependable, field-tested equipment.
Parts Supply
We maintain a comprehensive stock of genuine OEM parts for quick replacements. Our parts specialists assist with identifying components for various truck models, ensuring compatibility and durability. Emergency part availability and fast order processing minimize downtime for critical repairs, while our inventory management system tracks high-demand items to prevent supply shortages that could disrupt client operations.
Service Maintenance
Our service department provides scheduled maintenance and emergency repairs for commercial vehicles. Certified technicians use diagnostic tools and manufacturer-recommended procedures to address mechanical issues, safety inspections, and performance optimization. We prioritize minimizing equipment downtime through efficient service scheduling, on-site diagnostics, and 24/7 support for urgent repair needs affecting fleet availability.
Trailer Rentals
We offer short-term and long-term trailer rentals to accommodate fluctuating business demands. Our rental fleet includes various trailer types suitable for different cargo requirements, providing flexible capacity solutions without capital investment. Clients benefit from maintenance-inclusive agreements and seamless integration with existing fleet operations during peak seasons or unexpected equipment failures.
Questions
What types of trucks do you sell?
We specialize in new and used commercial trucks including dump trucks, concrete mixers, and highway tractors for long-haul, regional, and local delivery applications.
Are you an authorized Volvo Truck dealer?
Yes, we are authorized dealers for Volvo Trucks, offering their full line of fuel-efficient, safe, and comfortable commercial vehicles.
Do you offer financing options?
Yes, we provide financing and leasing solutions to help businesses acquire trucks with flexible payment structures tailored to their operational needs.
What parts and service support do you provide?
Our parts department maintains inventory for quick replacements, while our service team offers maintenance and repairs to keep fleets operating reliably.
Can I rent trucks or trailers?
Yes, we offer rental options for trucks and trailers to accommodate temporary fleet needs or project-specific requirements.
Reviews (5)
John P.
May 12, 2022
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This place is sloooooow. Came in for new headlights. It's 4 bolts per housing unit. Been here 4 hours and barely getting started. I should have just installed them myself but I figured the money spent would be worth not standing out in the truck stop parking lot in this Memphis humid heat. Boy was I wrong. Never again will I come to this place.
Kevin Mail
Apr 25, 2022
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Unprofesional service hold my truck over the week, every day telling me that they start tomorrow and never happened.
Janice Walls
Dec 08, 2021
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I went here and was ignored for 10 minutes. They walked around as if I wasn't there. Poor customer service. I would not recommend this place to anyone. If I could give a negative star I would.
Amanda Cox
Aug 20, 2021
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Put truck in the shop on Wednesday and told it needed an A/C compressor. Friday morning, was told that they couldn't find one because of national backorder. They told me if I could find one, they would install it. Literally 30 minutes of phonecards and I found the part I needed. I was told by General Volvo that they had to approve any parts I bought, and not to buy myself. Informed them where the part was (Madison, WI) and I was willing to pay for overnight shipping if necessary to get my truck back on the road.
Also told that General Truck sales was setting up a vip acct with the shipper to get my part in. Friday night, I called for an update and was told that they were waiting on ME to buy the part. Long story short, A/C compressor was gone. Charged me almost $500 to look at my A/C and didn't even attempt to fix the other issue (broken hood latch). 2 loads lost and 3 days in a hotel plus $500 for 2 hrs of?. DONT waste your time with these people.
Would give no stars but it's not an option. I'll have my truck towed to N. Little Rock before I let General Truck Sales under the hood again. To add insult to injury, I bought this truck BRAND NEW from them.
Also told that General Truck sales was setting up a vip acct with the shipper to get my part in. Friday night, I called for an update and was told that they were waiting on ME to buy the part. Long story short, A/C compressor was gone. Charged me almost $500 to look at my A/C and didn't even attempt to fix the other issue (broken hood latch). 2 loads lost and 3 days in a hotel plus $500 for 2 hrs of?. DONT waste your time with these people.
Would give no stars but it's not an option. I'll have my truck towed to N. Little Rock before I let General Truck Sales under the hood again. To add insult to injury, I bought this truck BRAND NEW from them.
Shawntabis Fletcher
Aug 09, 2021
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I dropped my truck off to see why my check engine light was on and to also get the problem fixed. They told me they would do a diagnostic on it to see what the problem is. I asked them how much would a diagnostic cost and they told me it would be free. They called the next day and told me the diagnostic they ran didn't detect the problem and told me they would have to do another one for $700+. They charged me $700 just to tell me the turbo gasket was blown.
In the process of getting it fixed, someone stole my blue parrot out my truck. I called for 3 days trying to speak with a manager and also leaving messages to the desk people and also the managers answering machine and he wouldn't even call me back.
In the process of getting it fixed, someone stole my blue parrot out my truck. I called for 3 days trying to speak with a manager and also leaving messages to the desk people and also the managers answering machine and he wouldn't even call me back.
