Business Details
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Your Trusted Chrysler Jeep Dealer in Henderson, NV
Chapman Chrysler Jeep has established itself as a premier automotive dealership serving Henderson, Las Vegas, and surrounding areas. With a commitment to excellence, we specialize in providing new, pre-owned, and certified Chrysler and Jeep vehicles, backed by a team of factory-trained technicians and dedicated service advisors. Our inventory includes popular models like the Jeep Wrangler, Grand Cherokee, and Chrysler Pacifica, catering to diverse customer needs from rugged off-road adventures to family-friendly comfort. We prioritize customer satisfaction through transparent communication, genuine MOPAR parts, and comprehensive service offerings, including maintenance, repairs, and financing solutions. Our dealership's dedication to quality is reflected in our certified pre-owned program, which ensures rigorous inspections and factory-backed warranties.By combining expert knowledge with personalized service, we aim to deliver a seamless car-buying and ownership experience. Our Quick Lane oil change service and Jeep Wave Program further enhance convenience, while flexible financing options and trade-in assistance make vehicle ownership accessible. With over a decade of operational history, our team brings extensive automotive expertise to every customer interaction. We maintain industry-leading standards through continuous training and adherence to manufacturer specifications. Whether purchasing a new vehicle or scheduling service, customers can expect professionalism, reliability, and a commitment to exceeding expectations at every touchpoint.
Services
Oil Change Service
Brake Repair
Tire Rotations
AC Service
Vehicle Inspections
Battery Replacement
Transmission Service
Collision Repairs
Custom Jeep Packages
Roadside Assistance
Highlights and features
- We offer certified pre-owned vehicles with rigorous inspection processes.
- Our factory-trained technicians specialize in Chrysler and Jeep models.
- We use only genuine MOPAR parts for all repairs and maintenance.
- We provide flexible financing options for new, used, and certified vehicles.
- We offer Jeep Wave Program benefits including no-cost maintenance.
Associations and certifications
- Chrysler
- Jeep
What people say
Excellent service department
Great facilitators for customers
Diligently solve problems
Very transparent
Exceeded expectations
Services
Oil Change Service
Our Quick Lane oil change service provides prompt maintenance using genuine MOPAR parts. Technicians perform lube, oil and filter changes while checking fluid levels and tire pressure. This essential service helps maintain vehicle longevity and performance for all Chrysler and Jeep models.
Brake Repair
Factory-trained technicians diagnose and repair brake systems using specialized equipment. Services include pad replacement, rotor resurfacing, and hydraulic system checks. We ensure proper brake function to maintain safety standards for all Dodge, Chrysler, Jeep, and Ram vehicles.
Vehicle Inspections
Certified pre-owned vehicle inspections cover 125+ critical points including safety features and mechanical systems. Our process verifies vehicle condition against manufacturer standards, ensuring eligibility for factory warranties and providing customers with confidence in their purchase.
Custom Jeep Packages
Starwood Custom Jeep packages enhance performance and aesthetics for off-road enthusiasts. Modifications include suspension lifts, specialized tires, and exterior enhancements. Our experts install these upgrades while maintaining vehicle integrity and safety standards for Jeep models.
Roadside Assistance
Jeep Wave Program members receive 24/7 roadside support including towing, lockout service, and battery jump-starts. This premium service provides peace of mind for unexpected situations, ensuring prompt assistance for eligible Jeep owners.
People
Lloyd Hoppel
Service Director
With over 15 years in automotive service management, Lloyd oversees all technical operations. He ensures adherence to manufacturer standards while maintaining efficient service processes for customer vehicles.
Jeremy Novoa
Service Manager
Jeremy coordinates service department activities with 12 years of automotive experience. He focuses on optimizing workflow and technician training to maintain high-quality service standards for Chrysler and Jeep vehicles.
Ray Alkasem
Service Advisor
Ray serves as primary contact for service clients with 8 years in customer service roles. He explains technical details clearly while coordinating repair timelines and customer communications.
Elaine Alumbaugh
Service Advisor
Elaine provides personalized service coordination with 10 years of automotive industry experience. She specializes in explaining maintenance needs and warranty coverage details to customers.
Tarieque Hairston
Service Advisor
Tarieque manages service appointments and client communications with 7 years in automotive customer service. He focuses on ensuring timely updates and clear explanations of repair processes.
Questions
What brands of vehicles do you offer?
We specialize in new and pre-owned Chrysler and Jeep models including Pacifica, Voyager, Compass, Gladiator, and Grand Cherokee.
Can I trade in my current vehicle?
Yes, we offer trade-in evaluations through our online tool or in-person appraisals for all makes and models.
Do you offer financing options?
We provide financing through multiple lenders with options for new, used, and certified pre-owned vehicle purchases.
What is the Jeep Wave Program?
Jeep Wave includes no-cost maintenance, 24/7 roadside assistance, and trip interruption coverage for eligible new Jeep models.
Can I customize my Jeep through your dealership?
Yes, we offer Starwood Custom Jeep packages with performance and appearance upgrades for off-road enthusiasts.
What sets Chapman Chrysler Jeep apart?
Our factory-certified technicians, genuine MOPAR parts, and comprehensive service offerings distinguish us as a premier Chrysler and Jeep dealership.
Reviews (7)
Dennis Tria
Jun 21, 2022
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I wish I could give this jeep dealership 5 stars. I was very impressed initially with the welcome and waiting room. I do appreciate the quickness of the services however the quick services also means errors unfortunately. First they chip my wheels, second they didn't reset my oil gauge, lastly the scary part, they didn't secure my hood latch. I am driving down the highway and my hood is shaking. I had to pull over immediately for safety.
I went back and they reset my oil gauge and they will fix my wheels. Hopefully they don't put a drop of paint and call it fixed. But the most rudest response was the entire staff blowing you off and pretending that this the norm. I spoke with the service and services manager about my concerns and the only response was like Ok, it's not a big deal. The small scratch on the wheel no big deal. Your oil no being reset, I can show you how to do it.
The hood not secured, no big deal It would never open and block your view. I do believe that it can be fixed and not rush to failure but just do a walk though throughly to ensure you don't have any future issues on the road or long term.
I went back and they reset my oil gauge and they will fix my wheels. Hopefully they don't put a drop of paint and call it fixed. But the most rudest response was the entire staff blowing you off and pretending that this the norm. I spoke with the service and services manager about my concerns and the only response was like Ok, it's not a big deal. The small scratch on the wheel no big deal. Your oil no being reset, I can show you how to do it.
The hood not secured, no big deal It would never open and block your view. I do believe that it can be fixed and not rush to failure but just do a walk though throughly to ensure you don't have any future issues on the road or long term.
Steve Draper
May 23, 2022
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This was the best vehicle buying experience I have had in a long time. I found the vehicle online, inquired about it, Armando called and I told him my budget and he was able to get everything ready before I got there. Armando and Alex moved the process right along. Anna did a great job explaining all of the technology and which apps I needed to install. Top notch service from everyone involved.
Reese Bettencourt
May 19, 2022
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Melissa was very knowledgeable in handling my issues and discovered quite a few things that were needing to be repaired on my car that I never would've thought of based on what I was reporting my issues were. They went through things thoroughly and communicated with my warranty company and got these items approved. She touch base every couple of days to keep me updated on what was going on, and then had the car washed and delivered it back with all of my issues resolved. A very pleasant experience overall
Mae Elliott
Apr 15, 2022
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Chapman Chrysler Jeep is hands down the best dealership in Vegas. Everyone was very friendly and spot on attentive to my vision in what I wanted in my car. They even offered extra incentives without additional cost. The person you need to see is Jonathan (Irish). He is definitely your guy. He worked extremely diligently to find the perfect vehicle and trust me it is perfect. Definitely ask for Jonathan (Irish), he will make your vehicle dreams come true. Everybody get over to Chapman Chrysler Jeep. (FYI no one paid me to say this, this is the real deal). Thanks Jonathan (Irish).
Krista Zamora
Dec 21, 2021
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What a great experience! My husband and I will always recommend Chapman Chrysler Jeep. This has been the best experience of buying a vehicle that we have had in a VERY long time. Nelson and Rocky were amazing. We appreciate that they took the time to listen to our wants and needs, what we were wanting for our trade and what we were wanting for a monthly payment. The professionalism was great but the way they treat you like family is TOP NOTCH! Thank you Chapman.we are happy to be a part of the Jeep family!
Dallas Forsyth
Aug 26, 2021
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If your looking for a car/truck I highly highly recommend Jonathan! Hands down the Best car experience I've ever had! This was my first time buying on my own and he made it so easy and comfortable and never pressured me for one second! He was honest and upfront about everything and went out of his way to make sure I was taking care of! In the end he got me into the truck I wanted! Definitely will be doing business with him in the future! Thank you again Jonathan!
Gary Greenblott
Jul 17, 2021
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Chapman always steps up to the plate, may people write bad reviews about dealers when the bad review is actually the product that the dealer is tasked to service. In my case the visor was defective and Chapman replaced it at no charge when I was expecting it not to be covered under the warranty. Thank you as always for the prompt efficient service you always provide. Yes I am a Loyal Chapman supporter. Thanks for the many years of providing the best vehicles available.
