Business Details
27 Years
experience
Expert Audi & VW Repair Services in Portland, OR
Hillside Imports has been providing specialized Audi and Volkswagen repair services in Portland, Oregon since 1999. Our family-owned business employs factory-trained technicians with over six decades of combined experience maintaining water-cooled VWs and late-model Audis. We prioritize building long-term relationships through honest communication, using only high-quality parts, and offering transparent pricing.Our ASE-certified team handles everything from routine maintenance to complex transmission repairs while emphasizing customer education about their vehicles. With a commitment to community and technical excellence, we serve Portland and Beaverton drivers seeking expert care for German-engineered vehicles.
Services
VW Timing Belt Replacement
Audi Transmission Services
Suspension Repair
TDI Specialist Services
Exhaust System Repairs
Ignition System Repairs
Electrical Repairs
Headlight Restoration
Details
- Year established: 1999
Highlights and features
- Family-owned business with 24+ years of VW/Audi specialization
- Factory-trained technicians with ASE certification credentials
- Transparent communication about vehicle condition and repair needs
- Community reputation for honest pricing and quality parts
- Comprehensive maintenance education for vehicle owners
Associations and certifications
- ASE Certification
What people say
Trustworthy and friendly
Highly knowledgeable
Excellent work
Great customer service
Reasonable prices
Services
VW Timing Belt Replacement
Critical maintenance for water-cooled VWs to prevent engine damage. Our technicians replace timing belts with precision, using quality components to ensure proper engine synchronization. Recommended interval service helps maintain vehicle reliability and longevity.
Audi Transmission Services
Specialized care for Audi automatic, manual, and DSG transmissions. We diagnose and repair transmission issues using factory tools and technical expertise. Services include fluid changes, component replacement, and performance optimization for smooth operation.
Headlight Restoration
Restoration process removes oxidation and haze from headlight lenses. Improves nighttime visibility and vehicle aesthetics. Our technicians use professional-grade materials to restore clarity to aging headlights on various vehicle models.
Electrical Repairs
Diagnosis and repair of complex electrical systems in German-engineered vehicles. Services include headlight replacement, wiring harness repairs, and sensor diagnostics. Technicians use specialized tools to resolve electrical issues in VW and Audi models.
TDI Specialist Services
Expert care for VW TDI engines including glow plug replacement and fuel system maintenance. Our technicians understand diesel engine requirements and perform specialized services to maintain performance and efficiency in turbocharged direct injection engines.
People
Rene Button
Technician
Factory-trained VW specialist with decades of experience maintaining water-cooled models. Focuses on technical excellence and customer education about vehicle maintenance needs.
Krista Rodriguez
Executive Director
Business leader emphasizing long-term customer relationships. Prioritizes transparent communication and community-focused service while managing daily operations of the family-owned shop.
Questions
What VW models do you service?
We specialize in water-cooled VWs including Vanagon, Passat, and Jetta models. Our technicians have expertise with both classic and modern VW platforms.
Are your technicians Audi-certified?
Our staff includes factory-trained Audi specialists with over a decade of experience maintaining late-model Audi vehicles and their advanced engineering systems.
Do you offer headlight restoration?
Yes, we provide professional headlight restoration services that remove oxidation and improve visibility for various vehicle makes and models.
What are your business hours?
We operate Monday through Friday from 8:00 AM to 5:00 PM. The shop is closed on weekends and major holidays.
Do you service other German brands?
While our focus is VW and Audi, we have experience with other German vehicles. Contact us to discuss specific requirements for your European car.
Reviews (6)
Mike L.
Jun 26, 2022
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Not a huge fan. In preparation for a trip across country, took my TDI here for service because it was recommended on a tdi forum. When I went to pick the car up, I got very little feedback to the condition of my car. I noticed on the statement of work that they had not rotated the tires. I inquired further and was told they all wore even and didn't need rotated. Perhaps that was correct, but what they didn't tell me is that the inside tread on the tires was worn almost completely down. Halfway across the country, I had to stop because my tires were out of balance.
Upon further inspection, they were also worn well past an acceptable level. Not sure if the shop was in a hurry or what when I had my car in there but, they definitely did not set me up like I expected.
Upon further inspection, they were also worn well past an acceptable level. Not sure if the shop was in a hurry or what when I had my car in there but, they definitely did not set me up like I expected.
Keenan Vaughn
May 06, 2022
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Absolutely wonderful experience. Was originally told they would need the car through the weekend. They finished in less than 24 hours. Car is running like new. Thank you Hillside! Services: Vehicle Inspection, General repairs & maintenance
Heather Aue
Mar 10, 2022
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Spoke with Rene over the phone he gave me an estimate & I had my car towed in. Rene & his team went right to work. They finished my car in a very timely manner. When I went to pick up my car, I found They had even vacuumed out the car for me. A nice surprising touch! Car sounds & runs & drives great! Thank you Rene! I would definitely recommend this place for All of your Volkswagen needs.
Harrison James
Feb 17, 2022
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Renee and his team are beyond professional, my family has been going to them my whole life, when I finally got my first German car I had no hesitation as to where to go! Although they may not be as central as others it's worth the extra trip! Service: General repairs & maintenance
Abdul Ambon
Nov 04, 2021
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Hands down one of the best VW&Audi shops in Portland! Reasonable prices and top tier service. I explained to Rene that I'm a student and need my car to drive to Corvallis, and he squeezed me in on a day that they were very busy. Honestly can't say enough good things about Hillsdale imports they're just a good honest shop that I anyone can depend on! I definitely recommend checking them out before going to the dealer, for any services or repairs.
Gabriela Vincent
Aug 15, 2021
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Just awesome. Great communication and professionality. Not every shop works on VW/Audi and those that do charge a premium for the work. Not Hillside, they are fair with their pricing for labor. I will go there everytime I need major services on my VW Jetta. Thank you Services: Battery service, General repairs & maintenance, Battery, Electrical
