Business Details
50+ Years
experience
Your Trusted Auto Dealership in Lansing, MI
Crippen GMC Mazda Volvo has been a trusted automotive partner in Lansing for over five decades, offering a comprehensive range of services including new and pre-owned vehicle sales, factory-certified maintenance, and genuine parts. Our dealership was founded on the principles of integrity, customer-centric service, and community engagement, which continue to guide our operations today. With a diverse inventory spanning rugged GMC trucks, refined Mazda sedans, and luxurious Volvo models, we cater to a wide array of automotive needs.Our team of seasoned professionals is dedicated to delivering personalized assistance, whether you're exploring financing options, scheduling service appointments, or selecting the perfect vehicle. Backed by decades of industry experience and a commitment to exceeding customer expectations, we ensure every interaction reflects our dedication to quality and trustworthiness.
Services
New Car Sales
Used Car Sales
Auto Financing
Vehicle Service
Parts Sales
Details
- Year established: 1973
Highlights and features
- We offer over 50 years of automotive expertise in Lansing.
- Our inventory includes new GMC, Mazda, and Volvo models.
- Certified service center with genuine OEM parts available.
- Competitive financing options for all credit types.
- Family-owned commitment to community and customer care.
What people say
Excellent service
Wide selection
Knowledgeable staff
Fair pricing
Reliable service
Services
New Car Sales
Explore our extensive inventory of new GMC, Mazda, and Volvo models, featuring the latest technology and design. Our sales team provides expert guidance to help you select the perfect vehicle for your lifestyle. Competitive pricing and financing options ensure a seamless buying experience tailored to your needs.
Used Car Sales
Discover a wide selection of certified pre-owned and gently used vehicles from trusted brands like GMC, Mazda, and Volvo. Each vehicle undergoes rigorous inspection to meet our quality standards. Enjoy peace of mind with factory-backed warranties and transparent pricing.
Auto Financing
Our finance center offers personalized leasing and loan solutions for new and used vehicles, with options for all credit profiles. Benefit from competitive interest rates, online pre-approval, and expert advice to simplify your purchasing process. We ensure transparent terms and no hidden fees.
Vehicle Service
Our state-of-the-art service center provides certified maintenance and repairs for GMC, Mazda, and Volvo models. Skilled technicians use genuine OEM parts to ensure optimal performance. Services include oil changes, brake inspections, and collision repairs, all backed by a commitment to quality.
Parts Sales
Access a comprehensive inventory of genuine OEM parts for GMC, Mazda, and Volvo vehicles. Our parts department ensures quick availability and expert assistance to keep your vehicle running reliably. Competitive pricing and warranty coverage provide added value for every purchase.
People
Jeff Crippen
Owner
Jeff Crippen has led Crippen GMC Mazda Volvo since 1994, focusing on customer relationships and staff training. With a business degree from Notre Dame, he emphasizes a trustworthy, customer-first approach to automotive sales and service.
Questions
What brands do you sell?
We offer new and used vehicles from GMC, Mazda, and Volvo, including SUVs, trucks, sedans, and luxury models.
Do you provide financing options?
Yes, our finance center offers competitive leasing and loan options for all credit types, with online pre-approval available.
What service options are available?
Our certified service center provides maintenance, repairs, and genuine OEM parts for GMC, Mazda, and Volvo vehicles.
Are there used vehicles available?
Yes, we have a large inventory of certified pre-owned and gently used vehicles with factory-backed warranties.
What are your business hours?
Our sales department is open Monday-Thursday 8:30 AM-8:30 PM, Friday-Saturday 8:30 AM-6 PM, and closed Sundays.
Do you offer trade-in appraisals?
Yes, you can value your trade online or in person, with competitive offers to apply toward your next vehicle purchase.
Reviews (5)
Roxie G.
May 30, 2022
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I would never purchase another car from this place again. The servive department is horrible and the people are very rude. If you are thinking of purchasing a Car or Truck think twice. From now on will take my car to Sundance and save myself a headache having to deal with Crippen Buick on West Saginaw hwy.
Gina M.
Feb 08, 2022
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I give this company 5 stars! The General Manager (Chris Erickson) is an Extremely Honest and Compassionate man. Customer service is A++. him and his team, addressed and resolved all concerns with my vehicle while in Volvo Services. I will be purchasing a new vehicle from here and do recommend them for services as well as the purchasing of a new car. The Volvo Services Manager, (Branden) was also very helpful and Compassionate. Thank you again Mr Erickson! You have truly been an amazing help. Its people like you, who make this world, better and brighter.
Brian B.
Jan 05, 2022
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Horrible experience - avoid this place at all costs. My car broke down on the highway and was forced to go here - they quoted me $800 for a $450 job, but quickly agreed to do it for $550 (sketch). Then they broke my brake system and they refused to pay for it and charged me $100, plus kept my car for an additional 24 hours before they fixed it. Then they broke my brake cap and charged me $17 for it.
To top it all off Cara at the desk tried charging me %30 tax on my bill - when asked about it she couldnt explain the increase in price, blamed it on tax, then shop fees, then eventually took it off my bill. DO NOT take your vehicle here.
To top it all off Cara at the desk tried charging me %30 tax on my bill - when asked about it she couldnt explain the increase in price, blamed it on tax, then shop fees, then eventually took it off my bill. DO NOT take your vehicle here.
Brett Dawsey
Dec 23, 2021
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Turned in my 2nd leased XC90 yesterday. I walked out with my 3rd XC 90. Ian helped me make the decision. He made it really easy. Answered my questions and if he didn't know he found out and presented them to me. Ian is very nice and I highly recommend him to help you decide if you want a Crippen Volvo. I also want to thank Mike and Chad for helping me decide if I wanted to buy or lease. Thank you all for 5 star service!
Seth Myers
Dec 09, 2021
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Yesterday I stopped by and looked at a red 2013 Silverado. After test driving it, Rodney was getting the purchase agreement in order, another salesman grabbed the keys to the truck from me and let someone else test drive it. after that I was pretty much pushed out of the door! what happened to first come first serve? didn't I look like a serious buyer? Oh well. there's plenty of other dealerships that would appreciate my business