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Your Trusted Toyota Dealership in Honolulu, HI
Big Island Toyota has been serving Hawaii's automotive needs for over 75 years, offering a comprehensive range of Toyota vehicles and services. Our team of factory-trained technicians specializes in sales, maintenance, and repairs using genuine Toyota OEM parts across six strategically located dealerships in Honolulu, Kauai, Hilo, Kona, and surrounding areas. We prioritize customer satisfaction through transparent pricing, flexible financing options, and innovative service programs like DriveSure, which provides premium roadside assistance and extended warranties.Our state-of-the-art facilities feature modern diagnostic equipment and comfortable amenities including complimentary shuttle service, wireless internet, and early-bird drop-off options. With a commitment to community and quality service, Big Island Toyota continues to be a trusted partner for Toyota owners across the Hawaiian Islands.
Services
Vehicle Sales
Preventative Maintenance
Brake Repairs
Tire Services
Oil Changes
Diagnostic Testing
Parts Supply
Wheel Alignment
Transmission Service
Accessory Installation
Highlights and features
- Factory-trained Toyota technicians with specialized expertise
- Genuine Toyota OEM parts guarantee proper fit and performance
- Six convenient locations across Hawaii with modern facilities
- DriveSure program offers premium roadside assistance and extended warranties
- Transparent pricing with flexible financing and service options
Services
Brake Service
Our factory-trained technicians specialize in comprehensive brake system maintenance using genuine Toyota components. Services include pad replacement, rotor resurfacing, fluid flushes, and ABS diagnostics. We use OEM parts to ensure proper fit and performance while maintaining safety standards. Our brake specialists perform multipoint inspections to identify wear indicators and potential issues before they become critical failures.
Tire Services
We offer complete tire solutions including sales, rotation, balancing, and pressure maintenance. Our technicians work with major brands and Toyota OEM tires, ensuring proper tread depth and wear patterns. Services include alignment checks, flat repairs, and replacement recommendations based on vehicle-specific requirements. We also provide tire longevity tips and seasonal changeover assistance for optimal performance.
Preventative Maintenance
Our certified technicians follow Toyota's recommended maintenance schedules for oil changes, filter replacements, and system checks. Services include synthetic motor oil changes, air filter replacements, and fluid level monitoring. We provide digital service records and reminders while incorporating DriveSure benefits that include extended warranties and roadside assistance with every visit.
Parts Supply
We provide authentic Toyota OEM components guaranteed for proper fit and function. Our parts specialists assist with ordering requirements while maintaining inventory of critical replacement items. Services include installation guidance, warranty verification, and compatibility checks against vehicle VIN specifications. We ensure parts meet Toyota's engineering standards for safety and performance.
Diagnostic Testing
Our service department utilizes advanced diagnostic equipment to identify vehicle system issues. Technicians perform computerized scans of engine management, transmission, and safety systems. We provide detailed reports explaining fault codes and recommended repairs while ensuring proper recalibration of vehicle electronics after service completion.
Questions
What Toyota models are currently available?
We offer the complete Toyota lineup including Corolla, Camry, RAV4, Tacoma, Tundra, and electrified models like the bZ4X and Mirai. Current inventory details are available on our website.
Do you provide loaner vehicles during service?
Yes, we offer complimentary shuttle service and emergency rental car coverage through our DriveSure program when vehicles require towing for repairs.
What financing options exist for vehicle purchases?
We offer special APR financing up to 78 months, lease options, and flexible payment plans. Current offers include 3.99% APR on select Tacoma models and 1.8% APR on GR Supra vehicles.
Are genuine Toyota parts necessary for warranty coverage?
Using genuine OEM parts ensures proper fitment and maintains factory warranties. Our technicians can explain the performance benefits of Toyota-certified components versus aftermarket alternatives.
What service hours are available?
We offer early-bird drop-off and contactless check-in options. While specific hours vary by location, our online scheduler allows 24/7 appointment booking for service needs.
Do you service non-Toyota vehicles?
Our Servco Toyota locations specialize in Toyota, Scion, and Suzuki models. For other brands, we recommend contacting our sister dealership Servco Motor Imports.
Reviews (6)
River H.
Apr 28, 2022
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"We'll boys looks like I sent it a little to hard!" It took a lot of effort to find all the issues. Kakoa, Kalena and Harley all worked with me and the Tec to fix my truck. I never felt in the dark as to what they found and the work done was right. Good to have a honest mechanic. Thanks BIT and team
Tj
Mar 21, 2022
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Came in for my scheduled 9:00am appointment for an oil change. Was told around 11:00am that my car hasn't even been pulled in the service bay yet and would still have to wait another 20 minutes for them to pull my car in the service bay. What's the point of scheduling for 9:00am if you still wouldn't service my car after 11:00am?
Kimberly Mora
Mar 18, 2022
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Randy was wonderful, the experience was so smooth, very transparent and stress free. We had a few negative experience with other dealers where there is a lot of wheeling and dealing and wearing you down, but at Big Island Toyota they sell at msrp, are very honest and I appreciate that so much. If you go, ask for Randy, he is so very nice and will help you!
Maron Mariel Tabios
Mar 13, 2022
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Very Poor customer service. Ask one of the customer service, and someone jump in that is talking to other customer too on the phone. Very unprofessional. Went to have my car service and it took more than 4 hours, and when I asked how long more does it take, they don't give me an answer. Check in early only to find out that the other customer who did their service later than me finish their service before me.
Logan S.
Jan 22, 2022
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Reached out via chat yesterday about a Tacoma got immediate responses and went in to see about getting a my hands on one. They had one in the lot and drove it today! Very simple process and you don't have to deal with these horrible mark ups like you do at other dealerships. True pricing and true customer service! Thank you Bog Island Toyota you will have a returning customer when it comes to upgrading our other car!
Shanyi Piao
Jan 09, 2022
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First time had amazing buying vehicle experience with Leslie.first we went kona side.bad experience.then we came to hilo side.woo w~~~100% upside down.so smooth and awesome.and surprisingly there are no mark up.everything is MSRP.woooow~~must visit.