Business Details
50+ Years
experience
Emergency
services
Award-Winning Honda Dealership in Jackson
Paul Moak Honda, established in 1971, has built a legacy as Mississippi's first Honda dealership by prioritizing customer satisfaction and community investment. Our family-owned business spans three generations, combining deep automotive expertise with a commitment to transparency and ethical practices. We offer a comprehensive selection of new Honda vehicles, certified pre-owned models, and competitively priced used cars, supported by factory-trained technicians for maintenance and repairs. Our service department provides specialized care including battery diagnostics, brake systems, tire services, and wheel alignment using genuine Honda parts.We demonstrate our dedication to the Jackson metro area through partnerships with local charities and organizations, reflecting our core values of integrity and service. Our finance team offers personalized lending solutions, ensuring accessible vehicle ownership for residents across Clinton, Brandon, Hattiesburg, and Jackson. With over 70 combined years of experience across our staff, we maintain a customer-centric approach that values long-term relationships over transactional interactions.
Services
New Honda Sales
Certified Service
Parts Department
Vehicle Financing
Used Car Sales
Details
- Year established: 1971
Highlights and features
- 70+ years serving Mississippi automotive needs
- Factory-trained Honda-certified technicians
- Community investment through local charity partnerships
- Transparent pricing with no hidden fees
- Three generations of family ownership and management
Associations and certifications
- Honda Certified Service
- Honda Certified Pre-Owned
- Subaru Love Promise
What people say
Expert technicians
Transparent pricing
Community involvement
Wide vehicle selection
Family-friendly service
Services
New Honda Sales
Paul Moak Honda offers the complete lineup of new Honda models including Accord, Civic, CR-V, HR-V, Pilot, and Ridgeline. Our sales team provides expert guidance through the selection and purchase process, helping customers choose vehicles that match their lifestyle needs. We maintain updated inventory with special financing offers and manufacturer incentives to ensure competitive pricing for Jackson area drivers.
Certified Service
Our Honda-certified technicians provide factory-recommended maintenance using genuine Honda parts. Services include oil changes, brake inspections, tire rotations, and comprehensive diagnostics. With an average staff experience of 18 years, we ensure proper vehicle functioning while maintaining warranty requirements through documented service history.
Parts Department
The parts department offers genuine Honda components and accessories for all vehicle models. Our inventory includes maintenance items like oil filters, brake pads, and wipers alongside OEM replacement parts. Technicians can order specialized components through our parts ordering system, ensuring quality replacements for both new and used Honda vehicles.
Used Car Sales
We maintain a selection of certified pre-owned Honda models and other used vehicles under $25,000. Each vehicle undergoes rigorous inspection processes to meet Honda's certification standards. Our inventory includes documented service history vehicles with extended warranty options for added buyer confidence.
Vehicle Financing
Our finance department specializes in securing competitive auto loans through multiple lending partners. We offer tailored financing solutions for new and used vehicle purchases, including special programs for military members and recent graduates. The team assists with credit applications and explains total ownership costs including insurance and maintenance estimates.
People
John Scarbrough
General Manager
John T. Scarbrough serves as General Manager overseeing daily operations at Paul Moak Honda. With 20+ years in automotive leadership, he ensures quality customer experiences while maintaining company integrity standards developed across three family generations.
Jeanne Moak Scarbrough
Executive Manager
As Executive Manager, Jeanne Moak Scarbrough directs the dealership's digital strategy and community initiatives. She developed the company's online presence in 1999 and continues shaping technology integration while maintaining family business values.
Paul G. Moak Jr.
Dealer Principal
Paul G. Moak Jr. serves as Dealer Principal, continuing the family automotive legacy established by his father in 1946. With over 60 years in the industry, he provides strategic direction while maintaining commitment to community partnerships and customer service excellence.
Questions
What new Honda models do you carry?
We offer the complete Honda lineup including Accord, Civic, CR-V, HR-V, Odyssey, Pilot, and Ridgeline models.
Do you service all Honda models?
Yes, our Honda-certified technicians service all models from 1971 to current production vehicles.
What service specials do you offer?
Check our website for current specials including oil changes, tire rotations, and maintenance packages.
Can I finance a used vehicle?
Yes, our finance team offers competitive loan options for both new and used vehicle purchases.
What community initiatives support?
We partner with local organizations like Baptist Cancer Services, Boy Scouts, and Make-A-Wish Mississippi.
Do you have a loyalty program?
Regular customers benefit from our Honda Service Pass complimentary maintenance program for qualified vehicles.
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Reviews (6)
Alandria Garrett
Jun 25, 2022
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My car was purchased from this dealership and honestly, they do not prioritize their customers like needed be or have control over their facility. My car has been hit at this dealership, just to get a $15 discount off of my service. The timing is terrible. Every-time that I receive services, I wait 3+ hours while everyone gets their vehicle serviced right on time. Again, as a customer with a vehicle purchased from this dealership, they do not have the priorities or urgency needed.
BritChantell T.
May 27, 2022
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I've had the best experience here. You can tell management really care about the whole customer experience. The bathroom and snack area are always clean. Staff is always friendly and courteous. I would recommend Paul Moak to anyone!
Devorah Hollinger
May 24, 2022
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We were on a trip from Florida to Jackson, MS when the cruise control stopped working and multiple warning lights came on. I stopped in at the service department to ask if they could fit me in. I was met by a very nice service advisor (Diann) who told me to come back at 8:00 the next morning. Adam checked my car out thoroughly and got it fixed in a short time. They did not charge me for the service. The rest of our trip went without any problems. I am very thankful to everyone at Paul Moak for making it possible for us to safely continue our trip.
Keva Johnson
Apr 29, 2022
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Everyone was very nice and made sure that I was taken care of.no one was trying to persuade me into getting a vehicle that I didn't want and made sure that I was satisfied with the one I picked. I would like to thank Mrs. Mary Brown and Mrs. Kathleen McNeil for putting me in my new 2022 Honda Accord.
Yolanda Lewis
Apr 22, 2022
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There are not enough words to explain how I feel about Paul Moak Honda. From the very first phone call, to the delivery of my car, I have been pleased. When talking to Ms. Megan, she was sweet, pleasant, cool and calm. Never got an angry whe I called and asked questions, she always informative. She would tell me if there was a delay on my car, and confirm if I still wanted the car. I would tell her yes.
Then when the car finally arrived Ms. Kathleen was wonderful with the financing. She worked very hard to get me a wonderful deal, made sure I got a great trade in value for my 17 Honda Civic. I was trained on how to program my car and tour of the car. I am so happy that I did not go to any other dealership. I drove all the way from Starkville to Jackson to pick up my Honda Civic Touring. That was the.best decision I have ever made. Thank you once again for your overall wonderful services and your family oriented atmosphere. I will continue to keep Paul Moak Honda as my go to place for all my Honda needs.
Then when the car finally arrived Ms. Kathleen was wonderful with the financing. She worked very hard to get me a wonderful deal, made sure I got a great trade in value for my 17 Honda Civic. I was trained on how to program my car and tour of the car. I am so happy that I did not go to any other dealership. I drove all the way from Starkville to Jackson to pick up my Honda Civic Touring. That was the.best decision I have ever made. Thank you once again for your overall wonderful services and your family oriented atmosphere. I will continue to keep Paul Moak Honda as my go to place for all my Honda needs.
T. J.
Apr 06, 2022
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I will keep this brief. If you are told major work needs to be done, get a second opinion from a different mechanic in a different city before you spend unnecessary money. Don't even mention what the first mechanic told you. Don't mention where you took the car too. This way you will figure out who is simply trying to fix your car problem and who is simply trying to get money .