Lambert Auto Sales

I've been waiting 6 months for a sensor to be replaced. When they received the wrong color sensor they took a black one from the back and put it on the front then put they grey one on the the back as if they were trying to hide it. No one said anything! Luckily I noticed within 24 hours. However this situation continues to be unresolved. I was told by the general manager that it's hard to find time to work on non-paying customers vehicles and I told him it's a brand new truck under warranty! He also suggested I just go get it painted. NO! You will honor the warranty and replace the sensor.

From start to finish, the purchase of my new to me jeep went flawlessly. I walked away with everything I wanted at a fair price. Our sales guy Jay Farrar was honest and down to earth. He treated us with respect and didn't try to sell us anything we didn't want. It was honestly the first time I have thoroughly enjoyed going to a car dealership. Thank you Jay and the rest of the team, you really are amazing and great to work with.

This dealer operates an eBay business to sell parts. They should either stick to selling vehicles/parts from their B&M location or learn a little more about how a digital marketplace works. I'm out the money (better part of $500) I spent on parts now until eBay and PayPal decide to clear the transaction and return the funds, all because this dealer couldn't calculate and apply shipping costs accurately. Overall very poor business practice.

Great dealership, great experience, Jeff was fantastic every step of the way. Highly recommended!

What can I say, only one individual was less than friendly.but I will not hold back a Star because of him. This dealership is about money, just as any business is. However, the top of their list is customer care! Awesome people to deal with. Lindsay, Andy, and Eric were fantastic from the time I walked in the door to the last minute I left. They deserve awards for customer care. I will see them in a year or so to buy my next vehicle.

These guys are amazing! I had a 2014 Ram 3500 Laramie Longhorn with the diesel Cummins and I had been struggling to find a new version locally that I liked. Low and behold when I took my old truck to CDJR of Claremont they did have a new version on the lot. I tried it, fell in love and bought it. They treated me incredibly well throughout the whole process and I have nothing but positive praises all around. Bonus points for then calling me today to let me know I had forgotten my EZ pass on my old trade in! You guys rock! Thank you!

Had a great experience, they didn't try to sell me something out of my cash range. Received a few extras, including his and her hats, a coffee mug(that could've been better by having a lid that closed), and 3 free oil changes/ tire rotations. Overall happy experience on my first 'new car' purchase.

I had a lovely experience with Eric. The process was extremely seamless! He was a fantastic communicator and truly made this enjoyable. To boot, I actually live on Long Island and got my new wrangler delivered to my driveway! Super convenient.

Update 8/24/21 I visited the service center for an oil change and tire rotation and was sad to see that Jay no longer works there. I want to be clear that my review was based on HIS service to me as a customer, and HIS trustworthiness. I've knocked off two stars as I did not find the new guy to be very personable. There was also a 15% increase in the service.

I guess I'm no longer motivated to drive out of my way to this dealership. I cannot say enough about the service dept at this establishment. I did not buy my Cherokee here, but I have been returning for service for 4 years after bad experiences elsewhere. Prices are fair. Customer service is extraordinary! (THANKS Jay!) Most importantly, I trust what I'm told, which is not always easy in a field where customers are frequently taken advantage of. Bring your Jeep here for your maintenance and repair needs. You won't regret it.

I cannot stress enough the experience I had at Claremont CDJR and how awesome it was; Eric, Jeff and Andy went well above and beyond and were awesome to work with. They care about giving their customers a positive experience and making sure you're truly happy in your purchase and put you, the customer, first. I highly recommend them over any other dealership, they've earned a lifetime customer from me and their customer service and experience widely separates them from the rest. You guys rock!