Business Details
Your Trusted Hyundai Dealership in Rocky Mount, NC
At Medlin Hyundai, we pride ourselves on offering a comprehensive automotive experience that combines an extensive inventory of new and certified pre-owned Hyundai vehicles with exceptional customer service. Our team of experienced professionals is dedicated to helping customers in Rocky Mount, NC and surrounding areas find the perfect vehicle to meet their needs, whether through our state-of-the-art selection of models or our competitive financing options. Our service department features certified technicians equipped to handle everything from routine maintenance to complex repairs, ensuring vehicles operate reliably for years to come. We understand the importance of informed decision-making, which is why our website provides transparent, detailed information about our inventory and services. Our commitment to excellence extends to our parts department, which offers genuine Hyundai components, and our home delivery service for new vehicle purchases, designed to accommodate busy schedules.With a legacy of serving communities across North Carolina, we maintain a focus on building lasting relationships through integrity and personalized care. Our facility includes modern amenities to enhance customer comfort during visits, and we continually seek ways to improve our processes for greater efficiency. As part of the Medlin Dealerships network, we leverage collective expertise while maintaining local responsiveness. Our bilingual capabilities and flexible scheduling options demonstrate our dedication to accessibility for all customers. By integrating technology like online payment calculators and virtual inventory browsing, we strive to make every aspect of car ownership more convenient. Through these efforts, we aim to exceed expectations at every touchpoint, from initial consultation to long-term vehicle maintenance.
Services
New Vehicles
Certified Used Vehicles
Service Center
Parts Department
Home Delivery
Highlights and features
- We offer a wide selection of new and certified pre-owned Hyundai models in stock.
- Our service center employs certified technicians with advanced diagnostic equipment.
- We provide home delivery for new vehicle purchases to simplify the buying process.
- Our financing center helps customers find tailored payment plans and credit solutions.
- We service customers from Rocky Mount and surrounding areas including Durham and Goldsboro.
What people say
Great deals
Professional service
Wide range
Helpful staff
Advanced equipment
Services
New Vehicles
Our new vehicle inventory features the latest Hyundai models including the Santa Cruz, Palisade, Kona, and electrified options. Every purchase includes factory warranties and access to Hyundai's industry-leading safety technologies. Our sales team provides transparent pricing and personalized guidance throughout the buying process.
Certified Pre-Owned Vehicles
Certified pre-owned Hyundai vehicles undergo rigorous inspections and reconditioning to meet factory standards. These models come with extended warranties, Carfax reports, and financing options. Our inventory includes popular models like the Sonata, Tucson, and Elantra at competitive prices.
Service Center
Our factory-trained technicians perform scheduled maintenance and repairs using genuine parts and advanced diagnostics. Services include oil changes, brake replacements, transmission work, and recall compliance. Appointments can be scheduled online with flexible weekday hours available.
Parts Department
We stock genuine Hyundai parts for both new and older model years, ensuring proper fit and performance. Our parts specialists assist with order fulfillment and vehicle-specific recommendations during regular business hours.
Home Delivery
Qualifying new vehicle purchases can be delivered directly to customers' homes within our service area. This service eliminates dealership visits while maintaining proper documentation and vehicle walkthrough procedures.
Questions
What types of vehicles do you sell?
We sell new Hyundai models including SUVs, sedans, and electric vehicles, plus certified pre-owned vehicles.
Do you offer financing options?
Yes, our finance center offers various plans including special programs for first responders and military members.
What service hours are available?
Service appointments are available Monday-Friday 8AM-5:30PM, closed weekends.
Can I schedule service online?
Yes, our website allows scheduling service appointments and requesting parts orders digitally.
What areas do you serve?
We serve Rocky Mount, Durham, Goldsboro, Cary, Roanoke Rapids, and surrounding North Carolina communities.
Is home delivery available for new cars?
Yes, eligible new vehicle buyers can receive home delivery within our service area at no extra charge.
Reviews (5)
Brussels Penka
Jun 27, 2022
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Went to service, parts looking for air filters for a 2022 Elantra. If you can't find the parts for your own product on the computer you should close the doors. Bought a car there in 2012, have not returned since. This trip makes me feel I haven't missed much, although I have purchased five Hyundai's since 2012
Yazid Garaan
Jun 12, 2022
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It's basically a dealer for oil change and tire rotation nothing more.they don't know nothing about car issues.after 5 weeks waiting for an service appointment came out with nothing just lies. and they would try best to avoid doing any repairs but oil change and tire rotation.if you have a hyundai vehicle and need repairs done go somewhere else. I wish I could give them a zero star.
Kirk Sears
Jun 01, 2022
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I purchased a new Tucson from this dealership and found the air conditioning did not work from the time of delivery. I was told the factory forgot to put in coolant. The second time I brought the car in with no air-conditioning I was told the AC unit was broken. It has now been three months later, and in the beginning of the summer heat in North Carolina. Originally I was promised the part would be available in late June or early July (4 to 5 months after taking delivery).
The dealership said it's not their responsibility to provide me a loaner vehicle and due to North Carolina lemon laws I do not qualify since the car has not been in the shop four times or at the service shop for 20 days or more. The dealer also informed me they have no contacts at Hyundai to expedite a part. Last week I was informed there is no estimated time of delivery for a part to fix my air conditioning unit and not to be concerned since I have a 100,000 mile warranty.? No air conditioning for a new car, no dealer responsibility, no manufacturer responsibility, and no protection with consumer law. Buyer beware.
The dealership said it's not their responsibility to provide me a loaner vehicle and due to North Carolina lemon laws I do not qualify since the car has not been in the shop four times or at the service shop for 20 days or more. The dealer also informed me they have no contacts at Hyundai to expedite a part. Last week I was informed there is no estimated time of delivery for a part to fix my air conditioning unit and not to be concerned since I have a 100,000 mile warranty.? No air conditioning for a new car, no dealer responsibility, no manufacturer responsibility, and no protection with consumer law. Buyer beware.
Betty Mohorn
May 14, 2022
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The Service Team at Medlin Hyundai are knowledgeable, friendly and efficient. Clean and comfortable waiting area. My 2017 Sonata has served me well. So glad Medlin Hyundai had a 2022 Elantra Hybrid for me to test drive while my vehicle was being serviced. Excitingly, I traded in the 2017 for the 2022 during my service appointment. Great people in both Service and Sales.
Crystal Hyman
Mar 19, 2022
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The dealership has had my car for close to a year and can't seem to tell me why my motor and turbo have not been installed in my car. Which they have had both parts on hard for about 60 days. Can someone tell me whom i need to contact about the poor service i'm having with this dearlership.