Business Details
Your Trusted Source for Used Vehicles & Auto Repair in Des Moines
Stephens Automotive Sales has been a trusted family-owned dealership in Des Moines, Iowa since 1989. Our owner, Jim Stephens, personally inspects every vehicle to ensure quality, and our ASE-certified technicians provide expert repair services for domestic and imported vehicles. We prioritize customer satisfaction with transparent pricing, a one-month/1,000-mile warranty on all pre-owned vehicles, and financing options tailored to individual needs. Our commitment to integrity and reliability has made us a leader in late-model used car sales and automotive service for over 36 years.We serve Des Moines and surrounding communities, including Ankeny, Clive, Grimes, Johnston, Urbandale, West Des Moines, and Windsor Heights. Our state-of-the-art service center handles everything from brake repairs to engine diagnostics, ensuring your vehicle receives the highest standard of care. By focusing on long-term customer relationships rather than short-term sales, weve built a reputation for fairness, expertise, and community trust that sets us apart in the automotive industry.
Services
Used Car Sales
Auto Repair
Brake Repair
Engine Repair
Car Tune-Up
Tire Services
Transmission Service
Preventive Maintenance
Vehicle Inspection
Financing Services
Highlights and features
- We are a family-owned dealership with over 36 years of experience in the automotive industry.
- Our ASE-certified technicians provide expert repair services for domestic and imported vehicles.
- Every pre-owned vehicle comes with a one-month/1,000-mile warranty for added peace of mind.
- We offer competitive financing options tailored to individual credit situations.
- Our customer-first approach ensures transparent pricing and no pushy sales tactics.
Associations and certifications
- ASE (Automotive Service Excellence)
What people say
Great Dealer/Great Deal
GREAT EXPERIENCE
Top notch
No pushy salesmen
Fair trade-in values
Services
Used Car Sales
Stephens Automotive Sales offers a wide selection of late-model used cars, trucks, SUVs, and vans. Each vehicle undergoes a thorough inspection and servicing process to ensure quality. Our inventory includes brands like Chevrolet, Ford, Honda, and Subaru, with competitive pricing and transparent deals.
Auto Repair
Our ASE-certified technicians provide comprehensive repair services for domestic and imported vehicles. From engine diagnostics to brake repairs, we use state-of-the-art equipment to maintain your car's performance. All services include clear cost estimates and timely completion with customer approval.
Brake Repair
Stephens Automotive offers complete brake system inspections and repairs. Our services include pad replacement, rotor resurfacing, and fluid checks to ensure optimal stopping power. Technicians use manufacturer-recommended parts to maintain safety and extend brake life for all vehicle types.
Financing Services
We provide tailored financing options to help customers secure vehicle purchases. Our team works with multiple lenders to find competitive rates for various credit profiles. The process includes transparent terms, budget-friendly payment plans, and personalized guidance throughout the approval process.
Preventive Maintenance
Regular maintenance services include oil changes, fluid checks, and multi-point inspections to prevent breakdowns. Our technicians follow manufacturer schedules for timing belts, filters, and other critical components. These services help maintain vehicle longevity and warranty compliance for both new and used cars.
People
Jim Stephens
Owner
Jim Stephens is the owner of Stephens Automotive Sales. He personally inspects each vehicle, ensuring quality and customer satisfaction through his family-owned business.
Questions
What types of vehicles do you sell?
We offer late-model used cars, trucks, SUVs, vans, and hybrid vehicles from brands like Chevrolet, Ford, Honda, and Subaru.
Do you provide warranties on used vehicles?
Yes, all pre-owned vehicles include a one-month/1,000-mile warranty for added peace of mind.
Are financing options available?
Yes, we offer competitive financing tailored to individual credit profiles through multiple lending partners.
What service areas do you cover?
We serve Des Moines and surrounding communities including Ankeny, Clive, Grimes, and West Des Moines.
What repair services do you offer?
Our ASE-certified technicians handle brake repairs, engine diagnostics, oil changes, and comprehensive maintenance for all vehicle types.
Reviews (5)
Jerrell Whitaker
Jun 22, 2022
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I just started going to Stephens Automotive a few weeks ago. Debby and Jeff customer service is top notch! With the benefit of being sales and service I was offered a loaner vehicle while mine was in the shop. I have not experience this anywhere else in Iowa! Stephens Automotive your my new best friend!
Abigail Parra
Jun 12, 2022
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I called Stephens Automotive Service after a transmission leak was found during an oil change. They were able to get me in 2 days later! The morning of the service they called with an estimate. By 3 pm, they called that my car was ready and come in under estimate! Great service and very easy to work with! Services: Transmission, Transmission repair
Karla Mracek-Knight
May 26, 2022
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The staff at Stephens Automotive was very friendly and accommodating. They were able to get my car in within a week. They diagnosed the problem with my transmission and explained it in terms I could understand. Ultimately my car needed some additional work, and they were able to provide an excellent referral! Grateful for their service.
Bogel
Apr 27, 2022
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Had a oil change and some brake lines replaced. They did exactly what I wanted. Jeff is incredibly easy to deal with. Estimates are incredibly hard to give when dealing with car repairs, but he was able to give me a accurate one. EDIT: Honestly, even if you were concerned about taking your car in, I would call and talk to them. They are very honest and straight forward. Just remember its a business and skilled labor is not free.
Marilyn Wilson
Apr 16, 2022
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I want to let widows and single women know this is a safe place to get your car repairs done. Jeff and crew are trustworthy and will not make up additional things to charge you for! They explain what needs to be done and why. Services: General repairs & maintenance, Air & cabin filter replacement, Steering & suspension repair
