Business Details
Your Trusted Auto Dealership in Wake Forest
At Crossroads Automotive Group, we are committed to redefining the automotive purchasing experience through our unwavering focus on customer satisfaction, extensive vehicle inventories, and Christian values. Since our inception, we have prioritized three core principles: faith in God, hiring exceptional team members, and maintaining state-of-the-art facilities with the largest selection of new vehicles in the region. Our mission is to lead the marketplace by ensuring every customer feels valued and respected, supported by a team dedicated to compassionate service. With 19 locations across North Carolina and Virginia, we offer thousands of new and pre-owned vehicles from 13 manufacturers, including certified pre-owned and electric/hybrid options.Our personalized approach guarantees that whether you visit one of our dealerships or shop online, your needs remain at the center of every interaction. We provide seamless vehicle transfers between locations within 24 hours and comprehensive service solutions, ensuring long-term satisfaction. Our Christian foundation shapes a workplace culture that empowers employees, fostering an environment where customer care is paramount. This commitment has earned us the trust of tens of thousands of customers annually, solidifying our reputation as a leader in automotive excellence.
Services
New Vehicle Sales
Used Vehicle Sales
Certified Pre-Owned Vehicles
Vehicle Service Maintenance
Vehicle Financing
Electric Hybrid Vehicles
Commercial Vehicles
Parts Accessories
Trade Appraisal
Schedule Service
Highlights and features
- We offer 19 convenient locations across North Carolina and Virginia.
- Our inventory includes thousands of vehicles from 13 manufacturers.
- We provide 24-hour vehicle transfers between dealership locations.
- Our team is dedicated to Christian principles of care and compassion.
- We operate state-of-the-art facilities with extensive new vehicle stock.
Services
New Vehicle Sales
We offer the latest new vehicles from 13 top manufacturers, ensuring a wide selection to meet diverse customer needs. Our inventory includes popular models and cutting-edge technology features, supported by knowledgeable sales professionals. With competitive financing and trade-in appraisal services, we streamline the purchasing process for maximum convenience.
Certified Pre-Owned Vehicles
Our certified pre-owned program provides rigorously inspected vehicles with extended warranties and vehicle history reports. Customers benefit from enhanced reliability and affordability compared to traditional used cars. Backed by manufacturer standards, our CPO inventory includes late-model vehicles with low mileage and premium features.
Vehicle Service Maintenance
Our skilled technicians provide comprehensive service and maintenance solutions for all makes and models. Quick Lane locations offer no-appointment-required tire, brake, and oil change services. Scheduled maintenance ensures optimal vehicle performance while maintaining manufacturer warranty requirements.
Vehicle Financing
We offer tailored financing options through trusted lending partners for both new and used vehicle purchases. The pre-approval process simplifies budgeting, while competitive interest rates reward strong credit histories. Our financial experts guide customers through loan terms and payment calculations.
Electric Hybrid Vehicles
As an authorized dealer for electric and hybrid models, we provide expert guidance on alternative fuel vehicle technology. Our inventory includes popular EV and PHEV options with access to charging infrastructure information. Customers receive specialized support for tax incentives and energy-efficient transportation solutions.
Questions
What brands of vehicles do you offer?
We offer new and used vehicles from 13 manufacturers including Ford, Nissan, Infiniti, and Chrysler through our 19 dealership locations.
Can I schedule service online?
Yes, our Quicklane service allows immediate scheduling at multiple locations with no appointment required for tire, brake, and oil change services.
Do you offer vehicle financing options?
Yes, we provide competitive financing through trusted partners and offer an online payment calculator for loan pre-approval estimation.
Are there payment plans available for vehicle purchases?
Yes, we offer flexible payment plans with special financing programs for qualified buyers, including monthly payment calculators for budget planning.
Can I purchase vehicles online?
Yes, our website features online shopping tools for new, used, and certified pre-owned vehicles with delivery options from any dealership location.
What service packages do you offer?
We provide scheduled maintenance plans, tire rotation packages, and brake service bundles tailored to vehicle make, model, and mileage requirements.
Reviews (7)
Kely Green
Feb 27, 2022
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Karen from Crossroads Auto Group was very rude. If some certain individuals cannot be nice with others they shouldn't have a position which requires them to talk to others.
R. Merle
Jul 20, 2021
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We had a great experience yesterday buying a pre-owned car at Crossroads Ford in Wake Forest, NC. Ahmed Arafat, our sales consultant, greeted us at the door with a smile and made the entire purchase a real pleasure. Also, shot out to Jack Smith, the finance mgr, who kept the financing a breeze. I highly recommend a visit.
Mary Marchi Orellana
Jul 07, 2021
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Went back there to get my car repaired and ask for another copy of my keys ( yes you have to pay for it ) staff is all friendly all willing to help no matter what. Thanks Again Nissan
Vic Schlosser
Feb 19, 2021
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Service department here has been friendly and helpful with my cars needs. Their pricing is also reasonable. I did not buy my car here, but probably should have.
Kiesha Lewis
Feb 07, 2021
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I brought my Infiniti into Crossroads Infiniti of Apex to be serviced. I received excellent customer service from Alexander Cullen, Service Advisor. He greeted me promptly and was very courteous. This is a great way of showing appreciation to customers. Well done, Alexander!
Jennifer Duvroux
Feb 15, 2019
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Stopped in without an appointment to get a Fob programmed. It was lunch time but I was still in and out within about a half an hour. The price was reasonable and much less then the Nissan dealership in Cary quoted me. I will definitely return to this location for all my car related needs in the future. They were even able to program a Fob that other dealerships said was unprogrammable. The gentlemen that helped me in the service department was very nice as well!
R. Jones
Mar 20, 2018
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I've had my car serviced at Crossroads Nissan in Wake Forest for 8+ years. Always a positive experience. Very professional service advisors, fair prices for routine maintenance, nice customer lounge area. Complimentary coffee, bagels and muffins are a nice touch.