Business Details
35 Years
experience
Your Trusted Ford Dealership in Roselle, IL
Friendly Ford has proudly served Roselle and the surrounding communities since 1991. As a family-owned dealership, we prioritize relationships over transactions, offering honest advice, dependable service, and a team that treats every customer like family. Our commitment to transparency and personalized guidance ensures clients find vehicles tailored to their lifestyles, from daily commuters to weekend adventurers. With decades of experience, we provide new and used Ford vehicles, certified pre-owned options, and comprehensive service and financing solutions.Our Quick Lane, mobile service, and collision center ensure convenience, while our community-focused approach builds long-term trust. We listen carefully, ask the right questions, and deliver seamless experiences, making car-buying enjoyable and stress-free. Every visit reflects our dedication to doing whats right for our customers.
Services
New Vehicle Sales
Used Vehicle Sales
Ford Certified Service
Quick Lane Maintenance
Parts Department
Collision Center
Mobile Service
Financing
Leasing
Online Shopping
Details
- Year established: 1991
Highlights and features
- We offer over 30 years of experience in Ford sales and service.
- Our family-owned dealership treats every customer like family.
- Comprehensive services include sales, maintenance, and collision repair.
- Convenient mobile service and free pick-up/drop-off options.
- Certified technicians and competitive financing solutions.
Associations and certifications
- CARSTAR
What people say
Knowledgeable staff
Excellent service
Painless experience
Great pricing
Supportive team
Services
New Vehicle Sales
Friendly Ford offers the latest Ford models, including trucks, SUVs, and electric vehicles. Our inventory features vehicles with modern technology, performance, and comfort. Our team guides customers to the perfect match for their lifestyle and budget.
Certified Pre-Owned Vehicles
Our certified pre-owned Ford vehicles undergo rigorous inspections to ensure quality. Customers receive reliable, low-mileage options with remaining factory warranties. This program provides peace of mind and value for budget-conscious buyers.
Automotive Repair and Maintenance
Friendly Fords service center provides expert maintenance and repairs using genuine Ford parts. Services include oil changes, brake inspections, and diagnostics. Certified technicians ensure vehicles operate safely and efficiently.
Financing Solutions
We offer competitive financing and leasing options for new and used vehicles. Our finance team works with multiple lenders to secure favorable rates. Flexible plans help customers find budgets that suit their financial goals.
Collision Repair Services
Our CARSTAR-operated collision center delivers high-quality repairs using advanced techniques. Services cover dent removal, paint matching, and structural fixes. We prioritize restoring vehicles to original factory standards with minimal downtime.
Questions
What are your service hours?
Our service department is open Monday-Friday 7:00 AM - 5:00 PM and Saturday 7:00 AM - 3:00 PM.
Do you offer mobile service or pick-up/drop-off?
Yes, we provide free pick-up/drop-off and mobile service for scheduled appointments.
What financing options are available?
We offer competitive financing rates, leasing options, and work with multiple lenders to secure approvals.
Do you have service coupons or specials?
Check our website regularly for current service coupons and maintenance specials.
Can I schedule a test drive online?
Yes, schedule a test drive using our online form or contact us directly.
Are parts available for older Ford models?
Our parts department stocks genuine Ford components for new and older vehicles.
Reviews (3)
Mariza M.
Oct 23, 2021
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I drove all the way from Chicago not expecting to leave with a good deal or a car but today I drove home with my dream car - Ford Ecosport! I am so happy with my experience, this dealer beats any dealer I've been to in Chicago. So worth the drive! Erik was our salesperson and he really met me at my needs. He was just so awesome! Erik really lives up to the dealership name! - FRIENDLY Ford, no scams or BS fees. I was in and out in a little under 2 hours with a good deal. I'm definitely recommending this place to any person looking to buy a car :
Steve N.
Sep 25, 2021
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Parts department was excellent. On vacation had an issue with key fob for my Ford Fusion. Tested the unit diagnosed the problem and repaired it. Only charge was to replace the battery. Good service, good attitude. Made me feel like I purchased the car from them.
Tim L.
May 10, 2021
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I have bought and repaired cars for years at this location! I really have appreciated the timeliness and positive customer service displayed. Dalton is one employee who has went above and beyond to assist me. Every time I have been there, he is always welcoming. We always catch up and he is very well at explaining what needs to be repaired now or at a future date. He seems to be running around all the time and he still keeps such an energetic vibe. I know the community, living here for so many years, appreciates his efforts for providing excellent customer service. Thank you to Dalton and Ford of Roselle.
