Business Details
We at Twin City Honda have built a reputation as a trusted Honda dealership serving Port Arthur and Southeast Texas for years. Our team combines extensive automotive expertise with a customer-first approach to deliver seamless vehicle ownership experiences. With a focus on transparency and long-term relationships, we guide clients through every step of purchasing or maintaining their Honda. Our factory-trained technicians ensure precise maintenance and repairs using genuine Honda parts, upholding the highest standards of quality and safety. We prioritize understanding individual needs to match customers with ideal vehicles, whether new, certified pre-owned, or used models.
From routine servicing to complex repairs, our service center operates with efficiency and accountability to minimize downtime for our clients. We maintain a comprehensive inventory of Honda models like the CR-V and Civic, ensuring diverse options for varying lifestyles and budgets. Our financing specialists streamline the approval process, offering flexible solutions tailored to individual financial situations. We stand by our commitment to exceed expectations through continuous improvement and community engagement. Visit us to experience a dealership where integrity, expertise, and personalized service converge.
From routine servicing to complex repairs, our service center operates with efficiency and accountability to minimize downtime for our clients. We maintain a comprehensive inventory of Honda models like the CR-V and Civic, ensuring diverse options for varying lifestyles and budgets. Our financing specialists streamline the approval process, offering flexible solutions tailored to individual financial situations. We stand by our commitment to exceed expectations through continuous improvement and community engagement. Visit us to experience a dealership where integrity, expertise, and personalized service converge.
Highlights and features
- We offer factory-trained Honda technicians for precise maintenance and repairs
- We utilize genuine Honda parts to ensure vehicle performance and longevity
- We maintain transparent pricing and processes throughout the ownership journey
- We provide comprehensive support from initial purchase through long-term service
- We specialize in matching Southeast Texas drivers with ideal Honda solutions
Services
Automotive Financing
Our financial specialists secure competitive loan terms and leasing options tailored to individual credit profiles. Port Arthur area drivers receive transparent breakdowns of financing options, trade-in evaluations, and assistance with Honda financial programs. We streamline approvals to accelerate vehicle acquisition.
Reviews (7)
Jimmy Bryan
Jun 20, 2022
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We had the pleasure of working with Travis Grisby on our recent Honda Pilot purchase. He made the whole process easy by attending to our every needs and do a great job on answering our questions. When it came down to finance questions, he did everything to ensure we got the best deal available. Thank you Travis for your help and great work today!
MaKenze S.
May 04, 2022
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Don't buy a vehicle from here or use their service department. I've had issue after issue with my brand NEW vehicle that I purchased in May of 2021. Since January 2022, I've had to bring my car back to the 4 times, and as of 4:45 this morning, I will now need a repair for the FIFTH time. They have no idea what is actually wrong with my car and keep on "fixing it." Which is clearly not working since the same light comes back up on my dashboard.
At this point, I feel like TCH has had my car more than I have this year! Or close to that atleast. If I could rate this dealership a 0/5 stars, I would. Very disappointed. I can't even keep the engine lights off to trade my car in to not have to deal with it anymore either! Absolutely ridiculous.
At this point, I feel like TCH has had my car more than I have this year! Or close to that atleast. If I could rate this dealership a 0/5 stars, I would. Very disappointed. I can't even keep the engine lights off to trade my car in to not have to deal with it anymore either! Absolutely ridiculous.
Quintin Bradley
Apr 29, 2022
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My search for a Chevy Suburban was getting very bleak, but I located a steal at Twin City Honda. Claudia Chica was OUTSTANDING. She called and walked me through the entire process. She was very professional and personable. I drove down from San Antonio and when I arrived my vehicle had a full tank of gas, it was thoroughly detailed, and all the paperwork was ready for my signature. i was in and out of the dealership in less than an hour. Claudia made this my best car-buying experience to date. HIGHLY RECOMMEND HER!
Jennifer M.
Mar 25, 2022
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Suzette was our sales person. My husband and I had previously bought a Honda Odyssey from her last April and I was glad I got to work with her again. She's very knowledgeable of all of the vehicles. She goes above and beyond for her customers. Deciding which car to purchase was a lot easier with her help.
Matthew
Mar 16, 2022
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By far one of the smoothest purchase I've made on a vehicle. Jeff Gary went above and beyond to help me find what I wanted and made sure I knew about all features of the vehicle before leaving the lot. He was courteous, patient and knowledgeable. I highly recommend!
Ruben Pina
Mar 06, 2022
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Came from another dealership that was forcing me to pay extra for no reason and very disrespectful, Travis Grisby and Brandy took very good care of me. I got the car I wanted exactly, and left feeling like I was taken care of instead of pressured into a sale. I cannot recommend this place enough.
Jason Tyler
Jan 22, 2022
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I sent my advanced in age Dad down to the store to pick up a part for his 2014 Accord EX-L V6. He interacted with Stanley and I'm overjoyed he was able to help my dad a genuine part compared to shopping online. Thanks soooo much! We will definitely come here to Twin City Honda if we need parts in the future.
