Business Details
32 Years
experience
Your Trusted Auto Repair Partner in Mission Viejo
Laguna Viejo Auto Service has been a trusted name in automotive care for 29 years, serving Orange County residents with expertise and reliability. Our ASE and AAA certified mechanics deliver dealership-quality service at competitive prices, specializing in maintenance, diagnostics, and repairs for domestic, foreign, and diesel vehicles. With a 12-bay facility equipped with state-of-the-art tools, we ensure efficient, same-day service for most jobs while maintaining transparency in all recommendations.We prioritize customer choice by offering factory-original or warranted aftermarket parts and guarantee all work with a 12-month/12,000-mile warranty. Our commitment extends beyond repairs through free inspections, 58-point checks for extended warranties, and community-focused discounts for AAA members and new customers. By combining technical excellence with personalized service, we aim to be your long-term partner in vehicle care.
Services
Oil Change
Brake Repair
Smog Check
Engine Diagnostics
Tire Service
Transmission Repair
Air Conditioning Service
Suspension Work
Electrical Diagnosis
Pre-Purchase Inspection
Details
- Year established: 1994
Highlights and features
- We have 29 years of experience serving Orange County drivers.
- Our team includes ASE and AAA certified automotive professionals.
- 12-bay facility ensures quick turnaround for most repair needs.
- Free 40-point inspections and no-obligation service recommendations.
- 12-month/12,000-mile warranty covers both parts and labor.
Associations and certifications
- ASE Certified
- AAA Certified
Services
Oil Change
Regular oil changes prevent engine wear and maintain vehicle performance. Our technicians use high-quality lubricants and replace oil filters to manufacturer specifications. We recommend synthetic blends for extended protection and improved fuel efficiency.
Brake Repair
Our brake services include pad replacement, rotor resurfacing, and hydraulic system diagnostics. We use premium components to restore stopping power while ensuring compliance with safety standards. Free brake inspections identify potential issues early.
Smog Check
State-certified smog inspections ensure vehicle compliance with environmental regulations. We offer free retests for failed inspections and perform necessary repairs using diagnostic tools to address check engine light issues.
Engine Diagnostics
Advanced diagnostic equipment identifies engine performance issues through OBD-II codes and sensor analysis. Our technicians interpret data from German, Asian, and domestic vehicles to provide accurate repair solutions.
Tire Service
We offer tire rotations, pressure checks, and flat repairs using modern equipment. Our services extend tread life and improve vehicle handling while ensuring proper alignment with suspension components.
People
John Esses
Owner
John Esses has led Laguna Viejo Auto Service for 29 years, building a reputation for honest automotive care. His leadership focuses on technical excellence and customer satisfaction through certified technicians and transparent service practices.
Questions
What services do you offer?
We provide complete automotive care including oil changes, brake repairs, smog checks, engine diagnostics, and tire services for domestic, foreign, and diesel vehicles.
Are your technicians certified?
Yes, our team includes ASE and AAA certified mechanics with expertise in modern vehicle systems and diagnostic technologies.
Do you honor factory warranties?
We perform manufacturer-recommended maintenance to preserve new vehicle warranties and coordinate covered repairs with dealerships when needed.
What warranty options exist?
All services include a 12-month/12,000-mile warranty. Extended coverage up to 24 months requires biannual inspections performed at no charge.
Are appointments necessary?
While walk-ins are welcome, scheduling appointments ensures dedicated service time and helps maintain our same-day repair commitment.
Reviews (6)
Masatoshi Samura
Jun 18, 2022
Report
I took my car for a regular oil maintenance service. They recommended to replace the valve cover gaskets and engine torque rod mount. John took care of the service. It is my 1st car service at Laguna Viejo Auto Service because it is located near where I live. So far I am happy with their car service.
Cyrus Davijani
Jun 15, 2022
Report
Thank you so very much for taking care of my car by doing thorough inspection, on time services and also your friendly customer service. Services: Electrical, Vehicle Inspection, Auto engine diagnostic, Oil change, Electrical repair, General repairs & maintenance, Auto maintenance
Gabe A.
May 15, 2022
Report
I went in for an oil change. The engine had a new whine noise so they had a look and we're able to diagnose a bad alternator pulley that could have turned into a worse problem later. They also replaced some steering rack boots that were torn and leaking. Before this visit they diagnosed and replace the thermostat for me on this vehicle and all the work was performed well. I would return and recommend
Emmeline B.
May 10, 2022
Report
Laguna Viejo does it again! My 2014 xterra just shut off in idle one day then developed sporadic, random issues but wouldn't throw a code or show anything particular that could be diagnosed. John kept my car all day, test drove it many times to see if they could find a problem and didn't charge me for any diagnostic work. I took it home and brought it back when it finally threw a code, they diagnosed it in minutes (a reasonable and fair cost too) and politely reminded me it was time for new brakes and rotors which I knew I needed. There's no guilt, no upselling, no tactics.
They communicate clearly and efficiently via text which I love, there's no phone tag. I asked so many "could it be this" questions and they were polite, patient and answered every one. They are an honest, fair and professional team and I've trusted them with my cars for 20 years now. Thanks again LV auto!
They communicate clearly and efficiently via text which I love, there's no phone tag. I asked so many "could it be this" questions and they were polite, patient and answered every one. They are an honest, fair and professional team and I've trusted them with my cars for 20 years now. Thanks again LV auto!
Raymond Linis
Apr 06, 2022
Report
Gail received my car from AAA called me immediately when it arrived. They did the repairs and sent me the invoice via email. So simple I loved it. Thank you Service: Brakes
Steve O.
Mar 27, 2022
Report
Staff: What a great team there. The two ladies in the office were friendly, knowledgeable, and very personable. Value: Good deal for a smog check. It was $53.00 (AAA discount) and I was done within about 20 mins. Overall: Very very impressed. This will be my new mechanic for my gas powered car in the future as long I have it. Great job Laguna Viejo auto service.
