Business Details
37 Years
experience
Your Premier Acura Dealer in Metairie, LA
Walker Acura has been dedicated to serving drivers in Metairie, Louisiana since 1989. Our team prioritizes helping customers find the perfect Acura vehicle, whether new or pre-owned, while providing exceptional service and financing solutions. With a focus on customer satisfaction, we offer an extensive inventory of Acura models, including the TLX, RDX, MDX, and more. Our Acura-trained technicians ensure every service visit meets the brand's rigorous standards using genuine OEM parts. We maintain a commitment to transparency, expertise, and personalized support throughout the car-buying and ownership experience.Our online tools simplify vehicle research, financing applications, and service scheduling. The dealership's Concierge Delivery option brings the car-shopping experience directly to customers. Our service center features accelerated maintenance options and a comfortable client lounge with amenities. We emphasize long-term customer relationships through reliable service and community-focused operations.
Services
New Vehicle Sales
Certified Pre-Owned Vehicles
Service Center
Parts Department
Financing Options
Details
- Year established: 1989
Highlights and features
- We offer a comprehensive inventory of new Acura models and certified pre-owned vehicles.
- Our Acura-trained technicians use genuine OEM parts for all service and repair needs.
- We provide personalized financing solutions with multiple payment plan options.
- Our accelerated service option completes maintenance in 60-90 minutes with amenities.
- We offer Concierge Delivery for convenient at-home vehicle test drives and purchases.
Services
New Vehicle Sales
Explore our full inventory of new Acura models including the Integra, TLX, RDX, MDX, and ZDX. Our sales team helps customers find vehicles matching their lifestyle needs. We offer manufacturer incentives and online payment calculators for transparent pricing.
Certified Pre-Owned Vehicles
Shop Acura Certified Pre-Owned vehicles with rigorous inspection standards. Each CPO vehicle includes extended warranty coverage and vehicle history reports. Our inventory includes models under $15,000 with detailed online listings.
Service Center
Our Acura-trained technicians perform scheduled maintenance and repairs using genuine OEM parts. Accelerated Service options complete common maintenance tasks in 60-90 minutes with complimentary wash/vacuum. The client lounge offers Wi-Fi and refreshments during service visits.
Parts Department
Order genuine Acura parts for professional installation or DIY projects. Our parts center stocks OEM components for all Acura models. Technicians provide guidance for part selection and vehicle-specific recommendations.
Financing Options
Our finance department offers leasing and loan options through Capital One. The Express Store enables online financing applications and payment plan customization. We provide pre-qualification options for transparent budgeting.
Questions
What new Acura models are currently available?
We have the latest Acura ADX, Integra, MDX, RDX, TLX, and ZDX models in stock. Check our online inventory for real-time availability and vehicle details.
Do you offer service appointments after work hours?
Yes, our service center operates Monday-Thursday until 6:00 PM and Friday-Saturday with extended morning hours for convenience.
Can I finance a vehicle online?
Yes, our Express Store allows online financing applications, payment plan customization, and pre-qualification through Capital One.
How do I schedule maintenance service?
Schedule service through our website's online form or contact the service department directly at 504-446-6118 for appointment booking.
What areas does Walker Acura serve?
We serve Metairie, New Orleans, Kenner, Gretna, and surrounding Louisiana areas with vehicle sales, service, and parts support.
Do you offer at-home test drives?
Yes, our Concierge Delivery service brings selected vehicles directly to your location for convenient test driving experiences.
Reviews (4)
Melissa H. Duet
Jun 17, 2022
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Absolutely horrible service. I have had to deal with Walker Acura twice for a flat tire. The first was after Hurricane Ida, so I tried to be understanding of that. They kept my car for two weeks to fix a flat tire. At this time I was displaced from the hurricane, but zero care or concern was given to that. They left me without a care and gave zero update on a time frame until several of my family members called and showed up and finally harassed someone to fix the tire.
I have since had a similar situation, called them because they are my closest dealer, and was told they had my tire in stock. I asked if I could pay for it over the phone and pick it up in the morning. They told me no. They then sold the tire to someone else and could not have cared less that they left me stranded YET AGAIN. Needless to say someone else in the area was able to sell the tire to me and I WILL NOT be giving any business to Walker in the future.
I have since had a similar situation, called them because they are my closest dealer, and was told they had my tire in stock. I asked if I could pay for it over the phone and pick it up in the morning. They told me no. They then sold the tire to someone else and could not have cared less that they left me stranded YET AGAIN. Needless to say someone else in the area was able to sell the tire to me and I WILL NOT be giving any business to Walker in the future.
Nachell M.
Apr 29, 2022
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I ordered parts from this dealership and told the parts receptionist that I would pick the parts up when they were ready. The lady in parts instead had my parts shipped and when I called to check on them I was told they were on the truck to be delivered. After waiting over 3hrs outside for the parts truck, I then called back and was told the truck came and no one was there which I told her that was a lie I was not only there but outside and the rude lady replied it wasn't suppose to be delivered anyway oh well. The nerve of her as if my time wasn't valuable. I give her a rating of zero for her poor customer service. Not sure if I will do business with this location ever again.
Joey C.
Apr 20, 2022
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Marcela Glaudi made my purchasing experience a great one. She didn't pressure us and went out of her way to make sure we were completely satisfied. Normally car buying is a stressful and dreading chore but not this time! Thanks again!
Andrea R.
Apr 14, 2022
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The Acura service department on Veterans is terrible. To be servicing luxury vehicles their competence is third world. They have a constantly revolving door of service department personnel and they have no consideration for how much of your time they waste. Their communication is absolutely the worst. I have to find them if I want to learn of progress or timing on my vehicle. They grab time estimates out of the air. I'm on my third Acura, but I can't take it anymore.
