Business Details
20 Years
experience
Your Trusted Volkswagen Dealership in Huntersville, NC
Keffer Volkswagen has been serving the Huntersville, NC community since 2006, providing exceptional new and pre-owned Volkswagen vehicles alongside comprehensive service and parts solutions. Our factory-trained technicians utilize genuine OEM parts to maintain Volkswagen's exacting standards, ensuring every service visit meets manufacturer specifications. We offer 24/7 online scheduling for maintenance and repairs, complemented by a state-of-the-art facility featuring Service Xpress and certified service protocols. Our commitment to quality extends to our inventory of original equipment tires and parts, supported by expert installation services. With dedicated service, parts, and tire departments operating extended weekday hours, we prioritize customer convenience through amenities like free Wi-Fi, comfortable waiting areas, and flat-screen TVs. Our team maintains rigorous technical certifications while offering financing options and special service promotions to enhance value. Located at 13651 Statesville Road, we serve customers from Charlotte, Concord, Cornelius, and Davidson with personalized automotive solutions.
Services
Vehicle Sales
Service Maintenance
Parts Department
Tire Center
Oil Changes
Brake Services
Alignment
Transmission Repair
Online Scheduling
Financing Options
Served areas
- Huntersville, Charlotte, Concord, Gastonia, Hickory, South Charlotte
Details
- Year established: 2006
Highlights and features
- Factory-trained technicians with Volkswagen certifications
- Genuine OEM parts inventory for all VW models
- 24/7 online service scheduling with Service Xpress
- State-of-the-art facility with specialized equipment
- Comprehensive tire center with original equipment tires
What people say
Professional staff
Knowledgeable technicians
Clean facility
Competitive pricing
Genuine parts
Questions
What Volkswagen models are available at Keffer Volkswagen?
We offer the complete lineup of new Volkswagen models including the Atlas SUV, Tiguan, Jetta sedan, ID.4 electric vehicle, and Golf GTI. Our inventory also includes certified pre-owned vehicles with detailed history reports.
Do you offer service appointments outside regular business hours?
While our main service department operates Monday-Saturday with extended weekday hours, we offer 24/7 online scheduling for maintenance appointments. Emergency roadside assistance is available through Volkswagen's network services.
Can I purchase genuine Volkswagen parts online?
We provide online parts ordering through our website for genuine OEM components. Customers can complete order forms for items like filters, wiper blades, and brake pads, with options for in-store pickup or delivery.
What financing options are available for first-time car buyers?
We offer specialized financing programs for first-time buyers including low down payment options and credit-building loans. Our financial specialists work with multiple lenders to secure competitive rates for qualified applicants.
Do you service vehicles purchased from other dealerships?
Yes, our service department welcomes all Volkswagen vehicles regardless of purchase location. We follow factory maintenance schedules and use genuine parts to maintain warranty compliance and optimal performance.
What tire services are available at your Huntersville location?
Our tire center provides sales, installation, rotation, balancing, and repair services for original equipment tires. We stock seasonal tires from leading manufacturers and offer alignment services using computerized equipment for precise adjustments.
Reviews (19)
Jimmie Cobb
Sep 24, 2019
Report
They have always looked after me and this is my 6th VW. Brian Wiles is a great sales person and Tammy in service is top notch. Keffer, keep up the great service you are doing it right. Also a loud shout out to Matt Sutton in service, very nice and helpful and the VW service manager, Brian Moyer. Good job guys, you all always take care of me.
Barry Mangum
Apr 12, 2019
Report
Marlon White has been amazing during my process in finding my car for myself! He was very knowledgeable, caring and catered to me of what I needed and not pushy! He definitely went way above and beyond than what he was expected to do. I got an amazing car at an awesome cost!! Thanks so much Marlon you definitely deserve some kudos and a pay bump!! Your are very much appreciated!! Your the BEST!! Also the manager Steven White was amazing as well! You both have earned my business!!
Reem
Jul 18, 2016
Report
Wonderful experience from start to finish! I believe that it's all about the customer service and we had the privilege of dealing with Mr. Darryl Radford :) He was patient, informative, and very professional. Every other dealership we visited felt so pushy and impersonal and hounding you as you were walking out the door. If you want people that listen and want to help you get what YOU want versus what they want, Keffer Volkswagen is the place! I would recommend them to anyone.
Carole Kruger
May 28, 2016
Report
My husband and I just spent our first day in our newly-leased 2016 VW Jetta. So far so good! This is our first experiment with a lease agreement, though it is our third VW from Keffer in Huntersville. We have never had anything but good luck with the vehicles, and have always been pleased with the work done by the service department. Kudos to Rick Holland for helping us consider the Jetta as a good choice for us at this stage in our lives. (We'd been looking to reduce our monthly car payments, and, on a practical level, to have an easier time getting in and out of the vehicle) And sincere thanks to Cheryl Goode for her thoughtful follow-up. We could not be happier.
Cece
May 31, 2015
Report
Darryl Radford was very helpful in the sales process of buying our new beetle. He went out of his way to make it a special day for my daughter's first car. He wasn't pushy and overall had a great personality that made buying a car an enjoyable experience. We highly recommend this dealership.
ManInCharlotte
May 19, 2015
Report
I purchased a 2015 Passat from Cal Willden at Keffer Volkswagen. This was a great experience! There was no hassle, just a great price and great treatment. Keffer Volkswagen actually made it fun to purchase a car! Sean Bartol made the paperwork very transparent and easy to understand. I will send all my friends to see Cal at Keffer Volkswagen.
Jason R.
Nov 29, 2014
Report
This is my second purchase from Keffer VW. They are a great dealership, with great staff and will do what it takes to get your business. I worked with Darryl, who did his best to get me what I wanted. Price and incentive wise, to get me to a point where I was able to get the car I wanted with everything I wanted on it! I found a defect in one of the wheels the morning after my purchase, they replaced it as soon as I could get to the dealership and even filled my car back up with gas for the trouble of having to drive back out to the dealership!
John Carter
Nov 20, 2014
Report
Lance Black took care of our every need when we bought our VW CC at Keffer Volkswagen. He went above and beyond to make us feel comfortable throughout the entire car buying process. Thank you for you excellent customer service Lance. Lance is awesome, go see him!
Tina Yvette Norris
Oct 30, 2014
Report
Mark Friedman was absolutely awesome!!! I was not expecting to be able to finance or even lease my car, but he helped me discover that my credit score is higher than I thought it was.
James Lett
Oct 29, 2014
Report
Mark Friedman was awesome. He was very helpful and knowledgeable. The next car I buy will be from Keffer VW.
Pamela Lanier
Oct 25, 2014
Report
Jerry Franklin was great! He made this the easiest vehicle purchase I have ever had. Awesome customer service from Jerry. I would highly recommend anyone to him.
blpadge2
Oct 17, 2014
Report
My best buying experience in 26 years and 7 cars. Contacted Lance Black on Friday night by phone to set deal. On Monday night walked out with keys in hand after 2 hours. Head still spinning it was such a breeze. Will buy again.
Deborah Reed
Sep 30, 2014
Report
Jerry Franklin at Keffer Volkswagen is the best!! He was very helpful and knowledgable about the vehicles. He helped us find the perfect fit for our family with no pressure. Jerry gaves us a truley exceptional car buying experience! Thanks Jerry!
Charlie Smith
Sep 24, 2014
Report
We had a wonderful experience at Keffer Volkswagen in Huntersville, NC. Lance Black got us into a car in no time, with no hassle. Lance is the best...go see him at Keffer VW.
Harper
Sep 11, 2014
Report
My Experience at Keffer Volkswagen was amazing. My salesman, Lance Black, is awesome and made my car buying experience easy. I truly recommend buying a car from Keffer VW and most definitely ask for Lance, he is not your typical salesman and will put all your needs first. Thank you again Lance for making this experience the best and I look forward to seeing you next time I need a car.
Brenda
Sep 11, 2014
Report
My experience at Keffer Volkswagen was amazing! Mostly due to the fact my sales person was awesome. The pricing was great and there were no games, not your typical run-around you expect when you go to purchase a car. Thank you Lance Black for making this experience perfect, I truly recommend buying a car from Keffer VW. And most definitely make sure you ask for Lance Black, he is not your typical salesman and he will put all your needs first. Thank you again Lance for making this experience the best I have ever had and I look forward to seeing you next time I need a car.
Thomas Reid
Sep 04, 2014
Report
The management and sales staff at Keffer Volkswagen in Huntersville are awesome. Lance Black went above and beyond to make sure my car buying experience was one of a kind. Thank you Lance for all your help and hard work. Go see Lance, he is the best!
Jason Goodson
Dec 17, 2012
Report
Went to Keffer Vw today to pick up my new golf. My sales person was not pushy and really made me feel like I was a valued customer. The manager Steven Miller was great to deal with, he went out of his way to make sure we were 100 percent happy.
Andy Brown
We were so pleased with the entire experience. Everyone was so friendly, patient, and helpful. We love our new car and would return to buy another one.