Business Details
50+ Years
experience
Emergency
services
Your Trusted Mazda Dealer in Houston, TX
Russell & Smith Mazda has served the Greater Houston community since 1917 as a family-owned and operated dealership. Our commitment to excellence spans over a century, providing customers with a seamless automotive experience through new and used vehicle sales, certified pre-owned vehicles, and factory-trained service technicians. We prioritize customer satisfaction with noncommissioned sales associates, ensuring a pressure-free environment where clients feel like family. Our service department utilizes Genuine Mazda Parts and equipment to maintain peak vehicle performance, while our parts department boasts the largest inventory nationally.Additional conveniences include complimentary shuttle service, free loaner cars, and free Wi-Fi and refreshments during visits. We offer transparent financing options tailored to diverse credit situations and maintain extended sales hours Monday through Saturday. Our dedication to community involvement and adherence to Mazda's innovation, design, and safety standards solidify our reputation as Houston's top Mazda dealership.
Services
New Vehicle Sales
Used Vehicle Sales
Certified Pre-Owned Vehicles
Service & Maintenance
Parts Sales
Auto Financing
Collision Repair
Test Drive Scheduling
Vehicle Maintenance
Warranty Services
Details
- Year established: 1917
Highlights and features
- We have served Houston since 1917 as a family-owned dealership.
- Our noncommissioned sales team prioritizes customer needs over pressure tactics.
- We maintain the nation's largest Mazda parts inventory for quick service.
- Complimentary shuttle service and loaner cars ensure no downtime during repairs.
- Factory-trained technicians deliver precision service using Genuine Mazda Parts.
Associations and certifications
- Mazda Certified Pre-Owned
Services
New Vehicle Sales
Russell & Smith Mazda offers the latest Mazda models including the CX-5, CX-90, and Mazda3. Our noncommissioned sales team provides transparent pricing and personalized guidance to help customers find vehicles matching their needs and preferences. We support financing options and trade-in evaluations to simplify the purchasing process.
Certified Pre-Owned Vehicles
Our certified pre-owned Mazda inventory undergoes a rigorous 160-point inspection to ensure quality. These late-model vehicles include extended warranties and benefits like roadside assistance. Customers receive CarFax reports and financing options to make pre-owned purchases as reliable as buying new.
Service & Maintenance
Factory-trained technicians perform maintenance and repairs using Genuine Mazda Parts. Services include oil changes, tire rotations, brake inspections, and recall compliance. We offer complimentary shuttle service and loaner cars to minimize vehicle downtime while ensuring optimal performance and safety standards.
Collision Repair
Our collision center handles accident repairs with OEM parts and precision diagnostics. A partnership with Reliant Towing provides emergency vehicle transport. Technicians specialize in structural repairs, paint matching, and safety system recalibration to restore vehicles to pre-accident condition while coordinating insurance claims.
Auto Financing
We offer pre-approval programs and leasing options for various credit profiles. Our financing team works with manufacturers like Mazda Financial Services to secure competitive rates. Customers can apply online or in-person to explore loan terms, rebates, and special programs like college graduate incentives.
Questions
What Mazda models are available at Russell & Smith Mazda?
We offer new Mazda CX-30, CX-5, CX-50, CX-70, CX-90, Mazda3, and MX-5 Miata models, along with certified pre-owned and used vehicles.
Do you provide financing options for Mazda purchases?
Yes, we offer financing through Mazda Financial Services and other lenders, including pre-approval programs and credit-friendly options for various credit profiles.
What service options are available for Mazda owners?
Our service department provides oil changes, tire rotations, brake repairs, recall compliance, and collision repairs using Genuine Mazda Parts and factory-trained technicians.
Are there complimentary services during vehicle maintenance?
Yes, we offer free loaner cars, shuttle service, Wi-Fi, and refreshments while your Mazda is being serviced to ensure convenience and comfort.
What sets Russell & Smith Mazda apart from other dealerships?
As Houston's top Mazda dealer since 1917, we combine family-owned service with noncommissioned sales, the largest parts inventory, and a commitment to community-driven experiences.
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Reviews (7)
Karen Kim
Jun 13, 2022
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FRAUD, CHEATING. AVOID This CENTER. Still my brand new car is with them since last 4 months. Every time they say it's NATIONAL BACK ORDER. They may be taken my car parts to put to someone else. Definitely they are NOT professional. It's very minor accident to my brand new car and it's been 4 months and they are saying still waiting for the PARTS. In the current situation they can't deliver my car and you can imagine 4 months without the car.
It's minor accident to repair. Please AVOID this center. They never deliver on-time as my other neighbor said but I thought to give a chance by considering it is HONDA authorized center. Look like it is NOT and No commitments from them. Please avoid this center and save yourself
It's minor accident to repair. Please AVOID this center. They never deliver on-time as my other neighbor said but I thought to give a chance by considering it is HONDA authorized center. Look like it is NOT and No commitments from them. Please avoid this center and save yourself
Gary Garrett
May 28, 2022
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Six years and two new Mazdas with Russell and Smith. Best dealership I've known. Sales and service always excellent.
Brad Olson
May 19, 2022
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First off, I want to say I'm very review driven and the low amount of reviews had me slightly worried. I was very pleased with our service, they deserve a 10rating. I took my 2014 Mazda 6 in for a new clutch on April 26th, which I'm proud to say 183k on original clutch. Joel Garcia was our service advisor and was very pleasant to work with. He sent us videos of the vehicle and some discrepancies that needed addressed which were legitimate things, not like most places trying to upsale to make money.
They sent me a link giving us the option to have the items fixed if we chose to, with no pressure to have it done. Prices here are significantly lower than other local dealerships, and it's a family owned place so they actually care about how you are treated. If I need any more service that I am unable to or just don't want to do I'll definitely be back.
They sent me a link giving us the option to have the items fixed if we chose to, with no pressure to have it done. Prices here are significantly lower than other local dealerships, and it's a family owned place so they actually care about how you are treated. If I need any more service that I am unable to or just don't want to do I'll definitely be back.
Marie D.
May 12, 2022
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They have given me the run around on the phones and have been 0 help. Save time and the effort by just going somewhere else. The service tech I spoke to had 0 knowledge of a Mazda MX5 Miata RF. Didn't even know about window tinting. What a disappointment and waste of time.
Vitaly Herbert
May 07, 2022
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This dealership has the worst customer service I have ever encountered. I am in the military and move frequently. They will only do business with the local area and won't even make an exception for military personnel. They are unprofessional and will never receive my business. I'll be happy to purchase a vehicle elsewhere. Avoid at all costs! I will take my business to Jeff Haas Mazda since they are far more superior in Customer Service.
Gregory Fisher
Apr 18, 2022
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Took my car in for service and really enjoyed it. Fresh hot coffee was available. There was even cold bottled water available. All of this was complimentary. The staff followed all covid guidelines. FAST & FRIENDLY SERVICE IS WHAT I RECEIVED. Way to go guys, love this place. HIGHLY RECOMMENDED! get a Mazda & enjoy the experience. I returned today for service. It was great as usual. Fast & Friendly service. These guys are very knowledgeable. GREAT JOB!
Daniel Tran
Apr 11, 2022
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Came in and purchased a 2022 CX-5 for my wife and had a wonderful experience. Prices (one of the lowest in the area) were transparent and I had no surprises when it was time to sign. It was a pleasure working with Carlos (Sales) and Chris (Manager). We are really enjoying our new CX-5; it drives really tight and fun to drive.
