Business Details
Your Trusted Volvo Dealership in Knoxville, TN
Clayton Volvos Inc. has built a reputation as a premier Volvo dealership in Knoxville, TN, serving customers for over five decades. Our commitment to customer satisfaction is rooted in personalized service, treating every client like family, and ensuring a seamless experience from vehicle selection to ownership. With a team of experienced professionals, we offer expert guidance in choosing new and pre-owned Volvo models, backed by comprehensive financing options and a state-certified service center.Our dedication to quality is evident in our certified pre-owned inventory, which undergoes rigorous inspections to meet Volvo's high standards. We prioritize transparency, respect, and convenience, offering extended hours and online tools to simplify the car-buying process. As a locally rooted business, we extend our community-focused values to every interaction, ensuring trust and reliability in every transaction.
Services
New Cars
Used Cars
Certified Pre-Owned Vehicles
Volvo Financing
Service & Maintenance
Parts Department
Collision Repair
Lease Options
Vehicle Inspections
Transmission Repairs
Highlights and features
- We offer over 59 years of experience serving Knoxville Volvo drivers.
- Our team provides personalized, family-oriented customer service.
- Certified pre-owned vehicles include 5-year/Unlimited miles warranty.
- Factory-trained technicians use genuine Volvo parts for all repairs.
- We offer competitive financing through multiple lending partners.
Associations and certifications
- Certified by Volvo
What people say
Expert technicians
Competitive financing
Wide selection
Family-friendly service
Genuine parts used
Services
New Volvo Sales
Explore the latest Volvo models including the XC60, XC90, and fully electric EX30. Our inventory features luxury sedans, SUVs, and wagons with advanced safety technology. Expert sales consultants help match vehicles to customer needs.
Certified Pre-Owned
Our certified pre-owned Volvos undergo 170-point inspections and include 5-year/Unlimited miles warranties. Vehicles receive necessary maintenance to meet factory standards, offering reliable options for budget-conscious buyers.
Volvo Service Center
Factory-trained technicians perform oil changes, state inspections, and complex repairs using genuine parts. Service department offers online scheduling and competitive pricing on common maintenance items.
Parts Department
Purchase authentic Volvo OEM parts for DIY maintenance or professional installation. Our inventory includes tires, accessories, and replacement components. Special orders available for hard-to-find items.
Financing Options
Access competitive financing through multiple lending partners including local banks and national institutions. Online applications streamline approval for new, used, and lease agreements with flexible terms.
People
Rick Clayton
VP
Rick Clayton leads operations with decades of automotive industry experience, ensuring customer satisfaction through strategic dealership management and community engagement.
Van Sweeney
General Manager
Van Sweeney oversees daily dealership operations, focusing on delivering exceptional customer experiences and maintaining high standards in sales and service departments.
Russ Bebb
Finance Manager
Russ Bebb specializes in automotive financing solutions, helping customers secure competitive loan rates and understand various payment options for new and used vehicle purchases.
Michaela Parker
Internet Manager
Michaela Parker manages online customer inquiries and digital marketing, ensuring seamless virtual interactions and timely responses to potential buyers' questions.
Layla Bean
Service Advisor
Layla Bean coordinates vehicle maintenance and repair services, acting as a liaison between customers and technicians to ensure timely, quality service completion.
Questions
What new Volvo models are available?
We carry the full Volvo lineup including XC60, XC90, S60, V60 Cross Country, and electric EX30 models.
Do you offer certified pre-owned vehicles?
Yes, our CPO inventory includes 5-year/Unlimited miles warranty and 170-point inspections by certified technicians.
What service options are available?
We provide oil changes, state inspections, transmission repairs, and collision services using factory-trained technicians.
Can I finance a used car?
Yes, our finance team works with multiple lenders to offer competitive rates on new and used vehicle purchases.
What are your service hours?
Service department open Monday-Friday 8AM-5:30PM, Saturday by appointment only.
Do you sell genuine Volvo parts?
Our parts department offers authentic OEM Volvo components and accessories for all model years.
Reviews (5)
Private User
May 28, 2022
Report
After 10 years of exclusively going to Clayton for repairs on multiple vehicles I can't afford to take the vehicle to them anymore. I was told the issue was going to cost $6000+ because the vehicle needs to come in for a $600 plus oil consumption test and then I would need to spend another $6000 plus on repairing rings and seals. When we repaired cars and anything else in the 50s and 60s you always started to replace the cheapest parts first. PCV, breather, MAF sensors, air filters, look for vacuum leaks.
All that shouldn't have cost $600 to replace, instead companies now try to gouge consumers. Hey, it's the 21st century and the only thing most people care about is making as much money as quick as they can. This is definitely not the Volvo of my parents. Loved my 740,850, and xc60 but it's time to move on.
All that shouldn't have cost $600 to replace, instead companies now try to gouge consumers. Hey, it's the 21st century and the only thing most people care about is making as much money as quick as they can. This is definitely not the Volvo of my parents. Loved my 740,850, and xc60 but it's time to move on.
Charles
May 20, 2022
Report
Parts department is unknowledgeable. Must call repeatedly to get through (they answer and hang up) and when you do finally get through you're met with very curt responses and typically no answer for your questions. Very disappointing, especially for a "premium" dealership.
John Theros
Apr 12, 2022
Report
Michelle Love was our salesperson at Clayton when we purchased my wife's Range Rover, they truly had the best value on the car, they didn't gouge us with fees or any of that it was probably the very best car buying experience we have ever had. Thank you Michelle and thank you Clayton Volvo.
Mark Williamson
Apr 06, 2022
Report
Clayton Volvo sales team made the truck purchase an experience like no other dealership. They operate a no pressure sales family willing to help each other give the best care for the customer. Thank you for your help!
Vanezza U.
Apr 05, 2022
Report
Volvo is supposed to be a luxury brand. Having said that, my fiance' owns one and the lady working the desk of the repair department does not live up to the brand. For one, she had multi-colored hair streaks. She was abrupt and short with us and attempted to trouble-shoot our car issues (unsuccessfully) with no mechanical credentials that we could see. We know there have been multiple complaints about the customer service. Please Clayton Volvo, do something to change your culture and service. Other local brands are looking more and more attractive.
