Business Details
24 Years
experience
Your Trusted Automotive Software Solution
Founded in 2002, Auto Alert has established itself as a leading provider of automotive software and data mining solutions. Our mission is to empower innovative automotive partnerships by enhancing customer relationships through actionable data insights. With a focus on security and compliance, we maintain independently audited certifications, including Soc 2 Type 2 and ISO/IEC 27001:2013 standards. Our Customer Experience Management (CXM) platform revolutionizes dealership-customer interactions by streamlining processes and creating meaningful connections. We pride ourselves on delivering AI-powered tools that transform service databases into sales opportunities, supported by 24/7 technical assistance and comprehensive training programs.Our team of experienced professionals is dedicated to continuous innovation, ensuring dealerships maximize profitability through data-driven strategies. By integrating customer data into a centralized dashboard, we simplify decision-making for sales, service, and marketing teams. Our solutions are designed to meet the evolving needs of automotive dealerships, combining technical expertise with industry-specific insights. The trust of top automotive groups validates our position as a market leader in dealership software solutions. Through relentless focus on client success, we remain committed to advancing automotive retail through technology.
Services
Data-Driven Sales
Marketing Campaigns
Lead Management
AI Assistants
Customer Experience Management
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of automotive software expertise with proven ROI for dealerships
- Our platform combines Soc 2 Type 2 and ISO certified security standards
- We provide AI-powered tools that convert service data into sales opportunities
- Our CXM platform integrates customer data across 33+ dealership systems
- We deliver 24/7 technical support with dedicated client care specialists
Associations and certifications
- Soc 2 Type 2
- ISO/IEC 27001:2013
What people say
Most powerful tool
Best dashboard
Saves tons of time
Customer confidence
Proactive support
Services
Data-Driven Sales
Our AI-powered platform transforms service data into actionable sales opportunities by analyzing customer behavior patterns and vehicle histories. Dealerships gain predictive insights that increase conversion rates while improving customer satisfaction. This solution integrates with existing dealership systems to provide real-time recommendations for targeted outreach.
Marketing Campaigns
Leverage customer data to create personalized marketing campaigns that drive service visits and vehicle purchases. Our system automates communication through preferred channels while providing analytics to measure campaign effectiveness. Dealerships can customize messaging based on vehicle ownership patterns and service history.
Lead Management
Centralized lead tracking system with automated follow-up reminders and priority scoring based on customer readiness indicators. Sales teams receive real-time alerts for urgent opportunities while managers gain visibility into conversion metrics across departments.
AI Assistants
Our AI-powered assistants analyze customer data to generate personalized communication recommendations and identify cross-selling opportunities. These tools reduce administrative tasks by automating routine interactions while maintaining brand consistency across all customer touchpoints.
Customer Experience Management
Unified platform that consolidates customer data from multiple dealership systems into a single interface. Enables seamless transitions between sales and service departments while providing 360-degree customer profiles to improve personalized interactions.
Questions
How does AutoAlert improve dealership sales?
Our AI analyzes service records to identify vehicle replacement timelines and recommends targeted outreach, converting 20-25 service customers monthly into sales opportunities.
What security standards do you maintain?
We are independently audited for Soc 2 Type 2 compliance and certified under ISO/IEC 27001:2013 information security management standards.
Do you offer training and support?
We provide 24/7 client support, role-based training curriculum, live virtual sessions, and on-site training options with certified instructors.
Can the system integrate with existing dealership software?
Our platform integrates with 33+ dealership management systems and supports custom data source configurations through dedicated technical support.
How do you handle marketing campaign execution?
We provide automated email and SMS campaigns with real-time performance tracking, ensuring timely execution of service marketing initiatives.
Reviews (2)
Carson City Hyundai
Jun 06, 2022
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This company has lost sight of their customers. Service cut backs and higher prices, this must stop. Been trying to cancel for over 30 days and when I inquire about it, they slap my credit card with another months payment. Run from this company so you don't end up like me.
Stephane Forget
Sep 14, 2018
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Great company with great people and with great vision. They have wind in their sail and moving fast. The right message for the right people at the right time!
