Business Details
50+ Years
experience
Emergency
services
Your Trusted Chevrolet Dealership in Tempe, AZ
Chapman Chevrolet has established itself as a premier automotive retailer in the Southwest, serving Tempe, Mesa, and surrounding communities since 1966. Our team of factory-trained technicians and certified service professionals deliver expert care for all Chevrolet models, utilizing genuine parts and advanced diagnostic tools. We maintain a comprehensive inventory of new vehicles including the Silverado, Equinox, and Traverse lines, complemented by a selection of certified pre-owned vehicles that undergo rigorous multi-point inspections.Our finance department offers tailored solutions with competitive rates, while our service center provides maintenance and repairs ranging from routine oil changes to complex transmission work. With dedicated service advisors available for appointment scheduling and customer inquiries, we ensure a seamless ownership experience backed by Chevrolet's factory warranties and roadside assistance programs.
Services
New Vehicle Sales
Certified Pre-Owned
Vehicle Financing
Service & Repair
Parts Department
Collision Center
Fleet Maintenance
Tire Services
Battery Replacement
Oil Changes
Details
- Year established: 1966
Highlights and features
- Factory-trained technicians with GM certifications
- Largest Chevrolet inventory in the Phoenix metro area
- 24/7 roadside assistance with certified pre-owned vehicles
- Comprehensive service menu covering all vehicle systems
- Online vehicle valuation and trade-in estimation tools
Associations and certifications
- Chevrolet Certified Service
- Chevrolet Certified Pre-Owned
What people say
Went above and beyond
Stress-free experience
Knowledgeable staff
Efficient service
Loaner vehicle available
Services
New Vehicle Sales
Explore our extensive inventory of Chevrolet models including Blazer EV, Silverado, and Traverse. Our sales team provides personalized guidance through vehicle features, trim options, and pricing. We offer competitive financing packages and trade-in evaluations to facilitate seamless purchases.
Certified Pre-Owned
Our certified pre-owned program features late-model Chevrolets with comprehensive warranties. Each vehicle undergoes 172-point inspection and includes CARFAX history reports. Benefits include reduced pricing compared to new models with similar coverage.
Vehicle Financing
Access multiple financing options through our partnerships with major lenders. Our finance team assists with credit applications, payment calculations, and securing competitive interest rates. We offer special programs for first-time buyers and military personnel.
Service & Repair
Factory-trained technicians perform scheduled maintenance and repairs using genuine Chevrolet parts. Services include oil changes, brake replacements, transmission work, and diagnostic testing. We offer loaner vehicles and complimentary shuttle service during repairs.
Collision Center
Our I-CAR certified technicians handle all collision repairs using advanced equipment. Services include frame straightening, paint matching, and glass replacement. We coordinate with insurance providers and offer lifetime warranty on repair workmanship.
People
Gordon Young
Service Director
With over 15 years in automotive service management, Gordon oversees all service operations and staff training programs at Chapman Chevrolet.
Tyler Stjames
Service Manager
Tyler manages daily service department activities, implementing efficiency improvements that have reduced average service wait times by 20% since 2022.
Keyon
Sales Consultant
Recognized top sales performer specializing in SUV and truck sales, Keyon has maintained 98% customer satisfaction ratings for three consecutive years.
Questions
What financing options are available for purchasing a Chevrolet?
We offer traditional loans, lease agreements, and special financing programs with competitive rates. Our finance team helps customers compare options and secure pre-approvals.
Can I schedule a test drive before committing to a Chevrolet?
Yes, we encourage test drives for all models. Schedule online or contact our sales team to arrange a convenient time with no obligation.
What is the Chevrolet warranty and maintenance coverage?
New Chevrolets include 3-year/36,000-mile bumper-to-bumper warranty and 5-year/60,000-mile powertrain coverage. Certified pre-owned vehicles receive extended coverage.
How do I choose the right Chevrolet model for my needs?
Our sales specialists assess your requirements for passenger capacity, towing capability, and fuel efficiency to recommend optimal models from our inventory.
What are the trade-in options for my current vehicle?
We provide free vehicle appraisals and competitive trade-in values. Our process includes online valuation tools and in-person evaluations with no hidden fees.
Where is Chapman Chevrolet located?
We're located at 1717 E Baseline Rd, Tempe, AZ 85283, with convenient access from Loop 202 and US-60 highways.
Reviews (7)
R. Clark
Jun 17, 2022
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Short on service techs. Came in on a Saturday and wait time for oil change was over 5 hours. Was told weekdays are better. Came back on weekday and was almost 2 hours for oil change. Not worth spending $100 for an oil change. Vehicle was done but nobody came to me to let me know. I Finally had to track someone down to get checked out. Tons of recommended service including brake fluid replacement and noted low fluid. I would've thought they would top it off my brake fluid. Agreed to new air filter but it didn't get done. This is my last service with Chapman after 8 years.
Caitlin Foran
Mar 27, 2022
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I always have a good experience at this dealership. I've been coming here since I've bought my car in 2016 because how great I am treated. Personally, having car issues is the most dreaded thing to occur in my book and this place does their best to make the experience less dreadful. I met with Tyler B recently for an oil change and found to have a cracked coolant tank among other pricey things. He had me in and out by the end of the day which always impresses me. He also called to update me once which is probably a first since I usually have to call for an update. I'm very appreciative of all the effort put in to make this day go smoother than it started.
Andrew Gayster
Mar 09, 2022
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The financial paperwork was messed up. It stated my first payment was 100 days out, not 45 days out. I never received a call about re-signing the paperwork. I called two and a half weeks later to ask why the vehicle I traded in wasn't paid off. No thank me could give me an answer. I continued to get transferred to finance, no one answered the phone. I left three or four messages, NO ONE CALLED ME BACK.
Once I finally got a hold of Tyler in finance, he stated he would send someone out to me to have the new paperwork signed. That never happened, and I had to drive to the dealership to sign. Tyler stated that would put a rush on my documents, which again never happened. I was late on a payment on a vehicle I didn't have anymore. Once it was paid, there was still a $24 balance. I paid that. My experience was terrible, and I will never buy a vehicle from here again. Tyler was always on his cell phone, and was lazy in everything he did. I will stay far away from this place. This was the absolute worst experience in buying a car that I have ever had.
Once I finally got a hold of Tyler in finance, he stated he would send someone out to me to have the new paperwork signed. That never happened, and I had to drive to the dealership to sign. Tyler stated that would put a rush on my documents, which again never happened. I was late on a payment on a vehicle I didn't have anymore. Once it was paid, there was still a $24 balance. I paid that. My experience was terrible, and I will never buy a vehicle from here again. Tyler was always on his cell phone, and was lazy in everything he did. I will stay far away from this place. This was the absolute worst experience in buying a car that I have ever had.
William Weber
Feb 28, 2022
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I'm a first-time customer and I must say I've never received a more professional and outstanding service as I did from Service Advisor Tyler Ballard. He's an affable individual that took the time to chat with me and answer all of my "first timer" questions. It's a 15 mile trip to Chapman Chevrolet from my home but it's worth the effort to receive the level of service that I received today. Also, I would like to give a tip of the hat to the technician that worked on my 'Vette. My review of his work showed that he was very thorough and left my car as clean as when I dropped it off.
Les Chagnon
Feb 13, 2022
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I'm giving them 5 stars because of the great service the service advisor provided. His name was Tyler and he was great to work with! He got my truck in right away for a diagnostic test. He was extremely helpful through the check in process, and very good at explaining what was going to be done! He should get a promotion!
Exorno Upholstery
Feb 12, 2022
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Tyler was very helpful. From the moment I arrived to the dealership all the way up to delivering my truck he was very informative and attentive and genuinely showed interest in me and my vehicle. I would recommend Chapman Chevrolet and especially Tyler to anyone. Thank you Tyler for your great customer service.
Jacob Cross
Feb 10, 2022
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The service department here is amazing. They helped save me from a disaster before it occurred and had the necessary repairs done very quickly. I could've lost my engine and been stranded. Phil and Tyler are great service writers and Blackbeard is a great lead technician! This place understands the importance of maintaining vehicles to prevent unfortunate events. Thank you!