Business Details
29 Years
experience
Your Trusted Auto Dealership in Virginia Beach, VA
Mile One Automotive has been serving automotive customers since 1997, operating 66 dealerships across Maryland, Delaware, Pennsylvania, Virginia, and North Carolina. Our organization represents 22 automobile brands through the Hall, Heritage, MileOne Luxury, Mercedes-Benz of Annapolis, and MotorWorld groups. As the largest automotive sales and service network in the Mid-Atlantic region, we maintain 8 body shops and 49 service locations to meet diverse customer needs. Our commitment to excellence is demonstrated through our certified technicians who consistently deliver factory-quality parts and repairs. We pioneered customer-centric innovations including online inventory tools, flexible financing options, and convenient appointment scheduling systems.Our facilities continually evolve through strategic renovations and expansions to enhance sales and service capabilities. With a focus on community impact programs like our Car Seat Safety Initiative and Distracted Driving Awareness campaigns, we maintain strong local connections. Our team combines decades of automotive expertise with modern technological solutions to streamline the car-buying and ownership experience. We operate under strict quality standards across all departments, from sales to service to body repair. Customer satisfaction remains our top priority through transparent pricing, competitive everyday low rates, and a 100% satisfaction guarantee on all vehicle transactions.
Services
New Car Sales
Pre-Owned Vehicles
Body Shop Services
Repair Financing
Service & Maintenance
Details
- Year established: 1997
Highlights and features
- 22 major automotive brands under one network
- 66 convenient Mid-Atlantic locations
- Factory-trained certified technicians
- 24/7 repair financing options available
- Competitive everyday low pricing guaranteed
Services
New Vehicle Sales
Mile One Automotive offers comprehensive new vehicle sales across 22 major automotive brands. Our dealerships provide access to the latest models with manufacturer warranties and financing options. Customers benefit from competitive pricing, trade-in evaluations, and personalized purchase guidance from experienced sales professionals.
Pre-Owned Vehicles
Our certified pre-owned and used vehicle inventory features thoroughly inspected vehicles with detailed history reports. Customers receive pricing transparency, warranty options, and financing flexibility. The inventory spans various makes, models, and price ranges to suit diverse buyer requirements.
Body Shop Services
With eight specialized body shops, we deliver factory-quality repairs using genuine parts. Services include collision repair, dent removal, paint matching, and insurance claim assistance. Technicians employ advanced equipment to restore vehicles to original condition after accidents or damage.
Repair Financing
Flexible financing options support both vehicle purchases and service needs. Programs accommodate various credit profiles with transparent terms. Financing applies to parts, labor, and major repairs including major collision work and mechanical overhauls.
Service & Maintenance
Comprehensive service centers provide scheduled maintenance and unexpected repairs. Offerings include oil changes, brake services, diagnostics, and warranty-covered repairs. Certified technicians use manufacturer tools and genuine parts to maintain vehicle performance and longevity.
Questions
What brands does MileOne Autogroup offer?
We represent 22 major automotive brands including Acura, Honda, BMW, Mercedes-Benz, Ford, and Toyota through our Hall, Heritage, and MotorWorld dealership groups.
Where are MileOne dealerships located?
Our 66 dealerships serve Maryland, Delaware, Pennsylvania, Virginia, and North Carolina with major hubs in Baltimore, Silver Spring, Virginia Beach, and Wilkes-Barre.
Do you offer financing options?
Yes, we provide repair financing and vehicle purchase financing through multiple lenders with flexible terms for various credit profiles.
What service options are available?
We offer complete automotive services including maintenance, body repairs, parts replacement, and 24/7 repair financing support across all our locations.
Can I get an online vehicle valuation?
Yes, our website features a trade-in valuation tool that provides instant estimates based on your vehicle's condition and market value.
What community programs do you support?
We sponsor initiatives like the Car Seat Safety Program, Distracted Driving Awareness Campaign, and local funding opportunities through our MileOneCares division.
Videos
Reviews (4)
Brandon Schmoyer
Jun 27, 2022
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BMW of Fort Washington Dealership - Saddened and disgusted with the service and dishonesty. The service staff put my brand new 2022 m340 through their brushwash without my permission. Ryan Young (service manager) seemed to take accountability and offered to buff the car To correct the swirling. At first appearance the swirling is removed until you notice the buffer trails / holograms throughout the paint.
When confronted, they now claim they never took a buffer to the car. funny, as you can't remove paint swirling without and they melted my wiper blade with the buffer. High end dealership, I made the unfortunate assumption they offered high end service. Nobody is perfect, and it's one thing to make a mistake, we all make them. i would of been a customer for life if they corrected it, but then when they further damaged the car and flat out lied. really pathetic.
When confronted, they now claim they never took a buffer to the car. funny, as you can't remove paint swirling without and they melted my wiper blade with the buffer. High end dealership, I made the unfortunate assumption they offered high end service. Nobody is perfect, and it's one thing to make a mistake, we all make them. i would of been a customer for life if they corrected it, but then when they further damaged the car and flat out lied. really pathetic.
Castarsenso
May 10, 2022
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I was very underwhelmed by the experience at the dealership. My wife and I came to Heritage Hyundai excited to look at the Tucson. We left there very dissatisfied and decided maybe we should check Toyota instead. After looking, at the Toyota's, we are still going to be getting a Hyundai however we will not be getting it from this dealership regardless of distance (even though they are less than 2 miles from my our house).
The apathy of your staff, coldness, lack of interest and the sales rep forgetting our names really showed how little he cared/staff cared. When asking about testing cars, he was noncommittal at best. I get that there are a lot of people coming to buy cars and it's a seller's market but that's certainly not a way to get/retain customers.
The apathy of your staff, coldness, lack of interest and the sales rep forgetting our names really showed how little he cared/staff cared. When asking about testing cars, he was noncommittal at best. I get that there are a lot of people coming to buy cars and it's a seller's market but that's certainly not a way to get/retain customers.
Justin Wright
May 09, 2022
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Mr. Lonnie Overby is a superb sales agent! I called him to discuss the features I wanted in an X3 and he worked with me to find exactly what I wanted. His professionalism and experience made my shopping experience very easy. He is a great representative of the BMW of Silver Spring Auto Group. I highly recommend calling Mr. Overby for your automobile needs.
Paul Venable
Apr 16, 2022
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My service advisor was great. I had a tight timeline for my truck to be returned to me. Adam Jones was very responsive and delivered great communication and customer service.
