Business Details
50+ Years
experience
Your Trusted Ford Dealer in New Castle, PA
Phil Fitts Ford has been a trusted automotive partner since 1967, dedicated to providing exceptional vehicle solutions and customer service. Our dealership offers an extensive selection of new and pre-owned Ford vehicles, ensuring options for every lifestyle and budget. Our certified technicians deliver precision service using the latest technology, maintaining your vehicle's performance and longevity.We prioritize transparency, offering clear pricing and financing options to simplify your purchasing experience. With decades of industry expertise, we remain committed to exceeding customer expectations through integrity, quality, and personalized care.
Services
New Vehicle Sales
Used Vehicle Sales
Service & Maintenance
Parts Department
Financing Solutions
Vehicle Appraisals
Test Drive Scheduling
Online Inquiries
Warranty Service
Collision Repair
Details
- Year established: 1967
Highlights and features
- We offer a wide selection of new and used Ford vehicles with transparent pricing.
- Certified technicians provide factory-trained service and maintenance.
- Flexible financing options tailored to individual credit profiles.
- Convenient online tools for scheduling service and test drives.
- Family-owned since 1967, prioritizing community relationships and customer satisfaction.
Services
New Vehicle Sales
Explore Ford's latest models including the F-150, Mustang Mach-E, and Bronco. Our sales team provides detailed guidance on trim levels, customization options, and financing packages. We guarantee competitive pricing with no hidden fees, ensuring a seamless buying experience for every customer.
Service & Maintenance
Our Ford-certified technicians perform scheduled maintenance and repairs using genuine parts. Services include oil changes, brake inspections, and diagnostic testing. We prioritize vehicle longevity and safety through factory-recommended procedures and state-of-the-art equipment for all Ford models.
Used Vehicle Sales
Certified pre-owned and budget-friendly used vehicles undergo rigorous inspections. We offer transparent vehicle history reports and pricing matched to market values. Our inventory includes low-mileage trade-ins and special finance packages for qualified buyers seeking reliable pre-owned options.
Parts Department
Order factory-original Ford components for optimal performance and warranty compliance. Our parts specialists assist with engine components, accessories, and maintenance supplies. We guarantee part compatibility and offer price-matching on comparable aftermarket alternatives for customer savings.
Financing Solutions
Access competitive APR rates through our partnerships with major lenders. Our finance team provides pre-approval assistance, lease-to-own options, and credit-building programs. We ensure transparent terms with no hidden charges, making vehicle ownership accessible for all credit profiles.
Questions
What new Ford models are currently available?
We stock Ford's full lineup including F-150, Mustang Mach-E, Bronco, Explorer, and Transit models. Check our online inventory for real-time availability and configuration options.
Do you offer service appointments after work hours?
Yes, our service department operates Monday-Thursday until 7 PM and Friday until 6 PM. Saturday hours are available until 4 PM for convenience.
Can I trade in my current vehicle?
Absolutely. We accept all trade-in types and provide free appraisals. Our team handles paperwork and applies trade-in value toward your new Ford purchase.
What financing options exist for buyers with bad credit?
Our finance department specializes in subprime lending solutions. We work with multiple lenders to secure approval for customers with challenged credit histories.
Are parts available for older Ford models?
Yes, our parts department maintains inventory for both modern and legacy Ford vehicles. We can order specialized components with fast delivery when needed.
Reviews (5)
Abigail Hays
May 25, 2022
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Great experience! Boone was extremely patient and helpful, and even stayed an hour past his shift to help us. I didn't get her name unfortunately, but the lady with the pink hair who works in finance is also wonderful to deal with. Very welcoming environment and will definitely continue to do business with them in the future!
Patti Houk
May 17, 2022
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In maintenance, Kenny is a friendly and caring person to deal with. A driver drove us to a nearby eatery and picked us up when the car was ready. Service was good and quick. Did I mention that Kenny has been a great member of the Ford team.
Breezy Spencer
May 12, 2022
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Anthony Olivia assisted me in getting my car repaired post accident. He was incredible! Not only did he make sure that my car was completely fixed from the accident, but he also had it inspected for me and detailed. I couldn't ask for more. He was wonderful!
Hipster Hovis
Apr 23, 2022
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My repairs took much longer then expected initially BUT, they were always very polite and very helpful. they even paid for my rental car when the insurance ompany didn't want to. the repairs were done professionally and better then new just like they told me it would be. I recommend for anyone looking for a car or repairs. top notch.
Tiffani Brest
Apr 09, 2022
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Went to look for a new vehicle, and let me just say Albee Mangino is the best, he was able to help get my husband and I both into new vehicles. So if you're thinking about buying you should give him a call. Albee as well as the other staff were fabulous. We absolutely love our new vehicles . We will definitely be giving him a call when we look to get new vehicles in the future!
