Business Details
Your Premier BMW Dealership in Phoenix for Luxury Vehicles
Chapman BMW on Camelback is committed to delivering a seamless and enjoyable BMW ownership experience. Our team provides exceptional service throughout the vehicle selection, purchase, and maintenance process, ensuring customers drive away in the ideal luxury performance vehicle. Located in Phoenix, Arizona, we serve the greater Phoenix area with a comprehensive inventory of new BMW models, Certified Pre-Owned vehicles, and high-quality used cars. Our state-of-the-art service center, staffed by BMW-certified technicians, guarantees expert care for every vehicle. We offer competitive pricing, exclusive financing options, and world-class service, including loaner vehicles, pick-up/drop-off services, and maintenance programs using genuine BMW parts.With a focus on customer satisfaction, we provide flexible financing solutions, including loans, leases, and special offers tailored to individual budgets. Our facility has earned multiple awards for excellence in customer satisfaction, brand representation, and operational performance. We maintain transparency in all transactions, ensuring no hidden fees or unexpected costs. Our commitment to quality extends to our Certified Pre-Owned program, which includes rigorous inspections of key systems and safety components. As part of the Chapman Automotive Group, one of Arizona and Nevada's largest automotive retailers, we combine local expertise with national resources to meet diverse customer needs.
Services
New BMW Sales
Certified Pre-Owned
Service & Repair
Collision Center
Financing Options
Highlights and features
- We offer a wide selection of new and certified pre-owned BMWs.
- Our state-of-the-art service center uses genuine BMW parts.
- We provide flexible financing options for all budgets.
- We offer loaner vehicles and convenient pick-up/drop-off services.
- Our team includes BMW-certified technicians with specialized expertise.
Associations and certifications
- BMW Certified
What people say
Seamless buying experience
Exceptional service
Loaner car available
Efficient staff
Competitive pricing
Services
New BMW Sales
Chapman BMW on Camelback offers the complete lineup of new BMW models including 2-Series through X7, M-series, and electric vehicles. Our sales team provides personalized guidance to help customers select the ideal luxury performance vehicle. We maintain competitive pricing and exclusive offers for new vehicle purchases.
Certified Pre-Owned
Our Certified Pre-Owned BMW program features vehicles that undergo rigorous inspections covering safety systems, mechanical components, and driving performance. Each CPO vehicle comes with extended warranty coverage and maintenance benefits, ensuring quality and peace of mind for buyers.
Service & Repair
As a BMW Certified Service Center, we provide factory-trained technicians and genuine BMW parts for all maintenance and repair needs. Services include oil changes, brake work, software updates, and complex diagnostics using specialized tools required for BMW vehicles.
Collision Center
Our collision repair center specializes in BMW-specific bodywork using advanced equipment and OEM parts. Technicians are trained in BMW's repair standards to restore vehicles to original factory specifications after accidents or damage.
Financing Options
We offer comprehensive financing solutions through BMW Financial Services including loans, leases, and special programs. Our finance team helps customers secure competitive rates and tailored payment plans for both new and pre-owned vehicle purchases.
People
Shaun Ramirez
Service Director
Shaun Ramirez leads our service operations with over 15 years of automotive experience, ensuring efficient workflow and quality control across all service departments.
Christopher Crawford
Service Manager
Christopher Crawford manages daily service operations, focusing on customer satisfaction and maintaining BMW's technical standards for all repair and maintenance work.
Samuel Lemus
Service Advisor
Samuel Lemus assists customers with service needs, coordinating appointments and ensuring clear communication about vehicle maintenance requirements and service options.
Questions
What financing options are available for purchasing a BMW?
We offer loans, leases, and special financing programs through BMW Financial Services with competitive rates and flexible terms tailored to individual credit profiles.
Can I schedule a test drive before committing to a BMW?
Yes, we encourage test drives for any model of interest. Schedule online or contact our dealership to arrange a convenient time with no obligation.
What is the BMW warranty and maintenance coverage?
New BMWs include a 4-year/50,000-mile limited warranty and 3-year/36,000-mile complimentary maintenance covering scheduled services using genuine BMW parts.
How do I choose the right BMW model for my needs?
Our sales team helps evaluate lifestyle needs, driving preferences, and budget to recommend the optimal BMW model from our complete inventory of sedans, SUVs, and performance vehicles.
What are the trade-in options for my current vehicle?
We provide competitive trade-in appraisals for any vehicle. Bring your current car for evaluation and receive a fair offer toward your new BMW purchase.
Where is Chapman BMW on Camelback located?
We're located at 830 E Camelback Rd, Phoenix, AZ 85014, serving Phoenix, Mesa, Tempe, and surrounding areas with new BMW sales and service.
Reviews (6)
Rivak Hoffman
Jun 19, 2022
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Outstanding customer service from Sales Advisor Kim Reid. She got me a decent trade in value for my Mercedes, orchestrated my financing and worked diligently to get us in a beautiful BMW 430i. What sets her apart from others, is her conscientious reply's to all my texts, e-mails and phones in a timely manner. #2. Delivering the car to our home and #3 She is genuinely a good person who sincerely cares about her customers happiness. Chapman BMW is very lucky to have her!
Michael Coleman
Jun 11, 2022
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We purchased a used BMW X3 from Nicolas Falcon. Although, the car was a little ruff and had a undetermined oil leak, it was in good shape. I asked Nick what would it be like at delivery, because I saw it before mechanical inspection and detailing. He said "this is a BMW dealership, it will be in perfect order before you take ownership". Now some folks may be skeptical at such a claim nowadays. My wife was like "did you get that in writing?".
But with the way Nick said it made me believe that it was a matter of fact. Nick kept me updated on all processes, even apologized for needing to keep it an extra day because some parts needed to be ordered. Delivery day came and everything was first class. This car looked and ran like a new car. I have purchased cars from Toyota, Ford, and Dodge dealerships. Chapman BMW does not cut corners, puts the customer first, and treats everyone with respect. I can't say enough about this operation.
But with the way Nick said it made me believe that it was a matter of fact. Nick kept me updated on all processes, even apologized for needing to keep it an extra day because some parts needed to be ordered. Delivery day came and everything was first class. This car looked and ran like a new car. I have purchased cars from Toyota, Ford, and Dodge dealerships. Chapman BMW does not cut corners, puts the customer first, and treats everyone with respect. I can't say enough about this operation.
Nicholas Powell
May 16, 2022
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Unfortunately didn't end up purchasing a car here due to lack of inventory but I wanted to say how excellent the service was. I worked with the saleslady China. She was outstanding. Very polite, attentive, and personable. When the time is right, I will not hesitate to return here for business. Thank you! This is what car shopping should be like
Frank Ibarra
Apr 26, 2022
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Great service! Ray was great to work with and made everything so easy. I'm definitely going back when ready for my next vehicle! I'm in love with this one.
Cynthia
Feb 17, 2022
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How is this place so cool! We brought in a bmw for a diag & we received a full inspection video and thought it was awesome! I swear it looked like a YouTube video lol! Besides that Emily took care of us.she's super friendly and overall the environment was good as well.
Rjh Rjh
Jan 07, 2022
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I bought a used vehicle from this dealership, and the salesman's Cameron and Pre Owned sales manager Robert Mills was excellent throughout the process. They helped me with any concerns or issues I had in a timely matter. I bought the car from out of state, and it got shipped to me quickly and safely. I love the car and am beyond happy with the experience!
