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Trusted Auto Repair Services in Johnson City, TN
Auto Electric Company has been serving Johnson City's automotive needs since 1997 with a commitment to excellence in vehicle maintenance and repair. Our team of certified mechanics specializes in both domestic and import vehicles, offering comprehensive services ranging from AC repair and brake maintenance to transmission diagnostics and electrical system troubleshooting. We prioritize customer satisfaction through transparent communication, providing detailed estimates before any service and guaranteeing all work performed.

With state-of-the-art diagnostic tools and a focus on continuing education, our technicians stay current with evolving automotive technology to deliver reliable solutions. We maintain a customer-centric approach, offering same-day service for many repairs and maintaining open communication throughout the repair process. Our reputation for honesty and dependability has been built through decades of consistent service quality and community engagement in Johnson City and surrounding areas.
Services
AC Repair Brake Service Transmission Service Electrical Diagnostics Suspension Repair Oil Changes Tire Rotation Engine Diagnostics Exhaust System Repair Battery Replacement
Highlights and features
  • Certified technicians with ASE certifications in multiple automotive specialties
  • Same-day service available for common repairs like brakes and AC systems
  • Detailed written estimates provided before all repair work begins
  • 25+ years of continuous service to Johnson City automotive needs
  • Guaranteed parts and labor for complete customer satisfaction assurance
What people say
Great people Honest mechanics Dependable service Excellent workmanship Long-term trust
Services
AC Repair
Our certified technicians diagnose and repair automotive air conditioning systems using specialized equipment. We identify refrigerant leaks, replace faulty components, and recharge systems to restore optimal cooling performance. This service ensures passenger comfort and prevents potential damage from overheating components.
Brake Service
Comprehensive brake system inspection includes pad thickness measurement, rotor condition assessment, and fluid level checks. We perform brake pad replacement, rotor resurfacing or replacement, and hydraulic system maintenance to ensure safe stopping distances and prevent costly component failure.
Transmission Service
We offer both automatic and manual transmission diagnostics, fluid changes, and complete rebuilds. Our services include torque converter replacement, clutch adjustments, and computerized transmission control module testing to maintain smooth shifting and prolong transmission lifespan.
Electrical Diagnostics
Advanced diagnostic tools identify electrical system issues including battery problems, alternator failure, and wiring faults. We test charging systems, starter motors, and computer modules to resolve no-start conditions and intermittent electrical malfunctions in modern vehicles.
Suspension Repair
Suspension system evaluation covers shock absorbers, struts, ball joints, and control arms. We replace worn components, perform alignment checks, and address steering instability to maintain ride quality, tire longevity, and vehicle handling safety.
Questions
What types of vehicles do you service?
We service both domestic and import vehicles including Asian, European, and American makes for comprehensive repair needs.
Do you offer same-day service?
Yes, most maintenance services and common repairs like brakes, AC, and oil changes can be completed the same day.
How are repair estimates handled?
We provide detailed written estimates before any work begins, with technician explanations of required repairs and costs.
Are your mechanics certified?
Yes, our team includes ASE-certified technicians with ongoing training in the latest automotive technologies and repair methods.
What service areas do you cover?
We serve Johnson City and surrounding areas including Jonesborough, Pine Crest, and Austin Springs locations.
Do you provide service guarantees?
Yes, all our repair work comes with a comprehensive guarantee covering both parts and labor for customer assurance.
Reviews (7)
Josh Lipford
Feb 09, 2022 Report
I am very concerned about the professionalism and communication, I dropped off my vehicle months ago. I mean months ago, the mechanic called me and told me a price $3800.00 at which time i agreed to the price. It's now been several months with no calls, the mechanic will not return my calls or at least that's what i get when the receptionist states she told him. Now after all this time i call this morning to learn they don't wanna take on the job.

Now i can understand not taking on a job for any reason, but to have a customer wait 3 or 4 months just to say we can't do it. not fair to the customer, i even spoke with the receptionist a few weeks ago and she told me the mechanic was out sick, i even apologized for the grieve/pressure i caused while he was under the weather. I also had my truck there at which they said a part was on back order, still no part trucks getting fixed at another location.

Just all around terrible communication and very unprofessional. I really hate to be on here blabbering about a local business but after speaking about this with co-workers, they insist on using this to help the company or to help people not get shammed.
Justin Helton
Dec 22, 2021 Report
HORRIBLE PLACE DONT TAKE YOU VEHICLE THERE THEY WILL CHARGE YOU AN UNGODLY PRICE THAT YOU CANT AFFORD. AND WHEN YOU CANT PAY THE REPAIR BILL THEY KEEP YOUR VEHICLE! THERE CROOKS!
Dawn Smith
Oct 19, 2021 Report
Auto electric has always been my go to in auto service. They're very busy so expect a wait time, because good service takes time. Friendly helpful staff. Good bathroom, soft toilet paper. Services: General repairs & maintenance, Engine repair, Auto engine diagnostic
Brandon Harer
Sep 26, 2021 Report
Out of the 6 places I took my vehicle, including toyota of bristol and Kingsport, they were the only place to figure out the issue with it. My vehicle had been down for 3 months before I took it here. They took their time pinpointing the issue, and fixed it within 2 days. Highly highly recommend! Service: Auto engine diagnostic
Barbara Lewis
Aug 18, 2021 Report
The people at Auto Electric are so-o nice. Brent has been my repair guy for several years now & he's great at explaining details of what's going on with my car. They are also good at scheduling, getting rides or any concern until my car is fixed. It's good to feel you have a secure place to take your car. You get the sense that they are skilled professionals and fair. Very good for the industry.
Rob Cline
May 15, 2021 Report
Rob Sr. and Rob Jr. are awesome. They have a great group of people working for them. They will help you trouble shoot issues with your vehicle to an extent. Not like a dealership or some other repair shops around here that say, "well if you need something done you just bring it here we'll look at it, " then charge your arm and a leg. They'll work with you on trying to fix your problem. I'm also handicapped.

They have got handicap access. Their parking lot is a little snug, but that shows me that a lot of people go there. They've treated me great every time I've been there. I've been trading with them for well over 20 years now.
India Hobbs
Oct 22, 2020 Report
Talk about miracle workers! We've had mystery electrical problems just mounting over the last year. We've tried many parts and about drove ourselves crazy trying to figure out what was wrong. They had it diagnosed in an hour, fixed by the next day, and the price was absolutely fair. I highly recommend them! Service: Electrical