Business Details
50 Years
experience
Your Trusted Acura Dealer in Charlotte, NC
Hendrick Acura, established in 1976 as part of the Hendrick Automotive Group, has grown to become a leading automotive dealership in Charlotte, NC. Our team of factory-certified technicians and service professionals deliver exceptional care for new and pre-owned Acura vehicles, backed by a comprehensive inventory of genuine OEM parts. With over 11,000 employees across 97 dealership locations, we combine decades of industry expertise with cutting-edge technology to provide a seamless automotive experience.Our commitment to excellence is reflected in 875,000 five-star online reviews nationwide, demonstrating our dedication to exceeding customer expectations. We offer transparent pricing, competitive financing options, and a customer-centric approach that prioritizes long-term relationships over transactional sales. As an Acura Green Dealer Program participant, we integrate sustainable practices while maintaining our focus on delivering premium automotive solutions tailored to individual needs.
Services
New Vehicle Sales
Certified Pre-Owned Vehicles
Vehicle Service
Financing Options
Genuine Parts
Collision Center
EV Education
Test Drives
Maintenance Programs
Loaner Vehicles
Details
- Year established: 1976
Highlights and features
- We offer a wide selection of new Acura models and certified pre-owned vehicles.
- Our factory-certified technicians provide expert maintenance and repairs.
- We maintain a comprehensive inventory of genuine OEM Acura parts.
- Our finance center offers competitive rates and transparent pricing options.
- We've earned 875,000 five-star reviews for exceptional customer service nationwide.
What people say
Exceptional customer service
Wide selection available
Expert technicians
Genuine parts used
Stress-free shopping
Services
New Acura Vehicles
Hendrick Acura offers the complete lineup of new Acura models including MDX, RDX, TLX, Integra, and the all-electric ZDX. These vehicles combine luxury with performance, featuring advanced technology and safety systems. Our sales team provides expert guidance to help customers find the perfect Acura for their lifestyle.
Certified Pre-Owned Vehicles
Our certified pre-owned Acura inventory includes thoroughly inspected vehicles with added benefits like extended warranties and roadside assistance. Each CPO vehicle undergoes rigorous testing to meet Acura's high standards, offering reliable transportation at competitive prices with complete buyer confidence.
Vehicle Service
Factory-certified technicians perform routine maintenance and complex repairs using genuine Acura parts. Services include oil changes, brake work, tire inspections, and diagnostic testing. Our service center maintains vehicles in optimal condition while preserving manufacturer warranties through proper maintenance procedures.
Financing Options
Our finance center offers competitive loan rates and leasing options for new and used vehicles. The online application process streamlines approvals, while our specialists help customers understand all financing terms. We provide flexible payment solutions tailored to individual credit profiles and budget requirements.
Genuine Parts
The parts department stocks genuine Acura components designed specifically for each vehicle model. These factory-engineered parts ensure proper fit and longevity compared to aftermarket alternatives. Technicians test each component to maintain vehicle performance, safety, and warranty compliance.
Questions
What Acura models are available at Hendrick Acura?
We offer the complete Acura lineup including MDX, RDX, TLX, Integra, and the all-electric ZDX, with both new and certified pre-owned options available.
Do you provide vehicle financing options?
Yes, our finance center offers competitive loan rates, leasing programs, and flexible payment solutions for qualified buyers purchasing new or used vehicles.
What service hours should I expect?
Our service department operates Monday-Friday 7:30 AM-6:00 PM, Saturday 8:00 AM-4:00 PM, with closed operations on Sundays.
Are genuine Acura parts available?
Yes, we maintain a comprehensive inventory of factory-engineered OEM parts specifically designed for Acura vehicles to ensure proper fit and longevity.
Can I schedule vehicle maintenance online?
Yes, our website provides convenient online scheduling for service appointments with options to specify required maintenance tasks and preferred time slots.
Is there a loyalty program for returning customers?
We offer loyalty upgrade programs and special incentives for current Acura owners returning for their next vehicle purchase or lease.
Reviews (6)
Corey Shedoudy
May 30, 2022
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I called Hendrick Acura late on a Wednesday about a car on their website and Ron was very helpful and provided information on my trade in, even though it wasn't long before closing. After speaking to Ron, I went in person Thursday morning and met with Jim. Jim was friendly, very thorough, and well-informed on the vehicle I was shopping for. He gave me a great price on my trade-in. All of the staff from the greeting to financing were very friendly and efficient and made my purchase very easy and fast.
They detailed and gassed up the vehicle before I left. I also appreciate the vehicle was as described on the web listing and the dealership didn't try to upsell or bait and switch me. Thank you to Hendrick Acura I highly recommend.
They detailed and gassed up the vehicle before I left. I also appreciate the vehicle was as described on the web listing and the dealership didn't try to upsell or bait and switch me. Thank you to Hendrick Acura I highly recommend.
Kevin Matthews
Apr 16, 2022
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Overall, great experience with Hendrick Acura. I've now bought two vehicles here and others from different Hendrick dealerships. One of the things I appreciate the most is the no-pressure experience which is something you cannot say about their main competitor. Jarrod was my sales guys and was great to work with. Highly recommend them.
Cheryl Sloan
Apr 07, 2022
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Hands down the best service from a dealership I have ever received. It is apparent they care about their customers. I initially took my vehicle for an oil change and tire rotation and I was immediately greeted along with being provided my own personal advisor - Jeremy Allison that I could reach out to with questions. They recommended additional services and I also received a video of my vehicle explaining the recommendations. They offer loaners if needed and make sure you are aware of all details when it comes to your vehicle. Hendrick Acura gets five stars!
Nicole B.
Mar 05, 2022
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On a Sunday night I was scrolling online looking for a car after being in an accident. By Monday afternoon I was driving my "new" certified pre-owned 2021 Acura home. Eddie made it easy for me to text while working, and they had everything ready when I got there. I had the best time joking around with Padej in the finance office and what I really liked about Padej is that he cut to the chase. Eddie and Padej made it as uncomplicated as possible.
I was secretly dreading buying a new car because the process usually sucks. By the way, this was my 3rd purchase from Hendrick Acura and my 4th Acura purchase. Their service has been stellar since I first became a customer over 10 years ago. I have to say, Padej was the coolest finance guy of them all though!
I was secretly dreading buying a new car because the process usually sucks. By the way, this was my 3rd purchase from Hendrick Acura and my 4th Acura purchase. Their service has been stellar since I first became a customer over 10 years ago. I have to say, Padej was the coolest finance guy of them all though!
Kimberly Howell
Feb 19, 2022
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From the minute we walked into Hendrick Acura, we knew it was going to be a wonderful experience. This was our first time purchasing from Hendrick Acura and we will definitely be back for other purchases. The staff was over the top, EVERYONE was so nice and pleasant and really looked like they enjoyed working there. JB Tilley and Padej Yakamna took super great care of us. Customer service is my field of business and I cant help but to always critic places I go, and this experience was by far Top Notch Service and On Point, I was majorly impressed.
The car we chose was an ILX and I absolutely LOVE IT! Drives phenomenal, great handling, quiet, and you gotta go with the A-Spec package. My Husband surprised me and got me the little red sports car I always wanted! Came right off the showroom floor, I am so happy, thankful, and beyond blessed!
The car we chose was an ILX and I absolutely LOVE IT! Drives phenomenal, great handling, quiet, and you gotta go with the A-Spec package. My Husband surprised me and got me the little red sports car I always wanted! Came right off the showroom floor, I am so happy, thankful, and beyond blessed!
Yvonne Jordan
Jan 24, 2022
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I had an amazing experience with Hendrick Acura. My salesperson was so friendly, helpful and knowledgeable about the entire process. The financial portion was the quickest I've ever experienced! I recommend this dealership to anyone car buying/leasing! And did I mention my new car is fabulous?!
