Business Details
Your Trusted Mercedes-Benz Dealership in Charlotte, NC
Hendrick Motors of Charlotte has served the Charlotte metro area since becoming part of the Hendrick Automotive Group, offering premium Mercedes-Benz vehicles and services. Our 54,000-square-foot facility houses an extensive inventory of new, certified pre-owned, and used luxury vehicles, including Mercedes-Benz SUVs, sedans, and Sprinter vans. Our factory-certified technicians, with 300+ combined years of experience, provide expert maintenance and repairs using genuine OEM parts.We prioritize customer trust through transparent financing options, complimentary vehicle pick-up/drop-off within 30 miles, and a 3-year prepaid maintenance program for select models. As a Hendrick Automotive Group dealership, we uphold core values of integrity and continuous improvement while supporting local communities through initiatives like the Johnny Mac Soldiers Fund.
Services
New Car Sales
Certified Pre-Owned Vehicles
Mercedes-Benz Service
Financing Options
Sprinter Van Sales
Parts Replacement
Vehicle Leasing
Maintenance Programs
Loaner Vehicles
Tire Services
Highlights and features
- We offer Charlotte's largest selection of new and pre-owned Mercedes-Benz vehicles.
- Our ASE-certified technicians provide expert maintenance using genuine OEM parts.
- Complimentary vehicle pick-up/drop-off within 30 miles of our Charlotte location.
- 3-year prepaid maintenance program available for select new Mercedes-Benz models.
- Transparent financing with competitive rates through Sunbit and Mercedes-Benz Financial Services.
Associations and certifications
- ASE Certified
What people say
Extensive inventory
Expert service
Transparent financing
Top choice
ASE-certified technicians
Services
New Car Sales
Hendrick Motors offers the latest Mercedes-Benz models including C-Class, E-Class, S-Class, EQS, GLC, and GLS. Our inventory features luxury sedans, SUVs, coupes, and electric vehicles. Expert sales consultants help customers choose between new, pre-owned, and certified pre-owned options with competitive pricing.
Certified Pre-Owned Vehicles
Our certified pre-owned Mercedes-Benz vehicles undergo rigorous inspections to meet factory standards. Benefits include extended warranties, 24/7 roadside assistance, and access to financing rates comparable to new vehicles. Inventory includes recent model-year cars with low mileage and comprehensive service histories.
Mercedes-Benz Service
Factory-trained technicians perform scheduled maintenance and repairs using genuine OEM parts. Services include oil changes, brake replacements, transmission work, and Sprinter van upfitting. Complimentary pick-up/drop-off within 30 miles and loaner vehicles enhance customer convenience.
Financing Options
We offer financing through Mercedes-Benz Financial Services and Sunbit with competitive APRs. Programs include 1.99% APR on select new models, 2.99% APR for certified pre-owned EQB vehicles, and deferred payment options. Our finance team assists with lease-to-own transitions and credit approvals.
Sprinter Van Sales
Our inventory includes new and pre-owned Mercedes-Benz Sprinter vans with cargo, passenger, and specialty configurations. We offer upfitting services, commercial financing, and fleet maintenance programs. Available models include Sprinter 2500, 3500, and electric eSprinter variants.
Questions
What Mercedes-Benz models are available at Hendrick Motors of Charlotte?
We carry new C-Class, E-Class, S-Class, EQS, GLC, GLS, and Sprinter models. Certified pre-owned inventory includes recent model-year vehicles with low mileage and comprehensive service histories.
What financing options do you offer for Mercedes-Benz purchases?
We provide 1.99% APR financing on select new models, 2.99% APR for certified pre-owned EQB vehicles, and deferred payment programs. Our finance team works with multiple lenders to secure competitive rates.
Do you offer service packages for Mercedes-Benz vehicles?
Yes, we provide a 3-year prepaid maintenance program covering scheduled services for new MY25-MY26 models. Our service center also offers oil changes, brake replacements, and Sprinter van upfitting.
What are your dealership hours?
Sales hours: Monday-Friday 9 AM-7 PM, Saturday 9 AM-5 PM. Service hours: Monday-Friday 7:30 AM-6 PM, Saturday 7:30 AM-3 PM. Closed Sundays.
Do you provide loaner vehicles during service appointments?
Yes, qualified customers receive complimentary loaner vehicles from our fleet of over 70 Mercedes-Benz models while their cars undergo maintenance or repairs.
Reviews (6)
Marcus Collymore
Apr 25, 2022
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Cassidy was probably one of the best I've ever worked with. She made car buying so simple for my mother and I, & was completely transparent throughout the whole process. Everything I was looking for was given to me, and all questions I had were answered!
Jennifer Williams
Mar 12, 2022
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I recently purchased my second vehicle here. I came back due to the smooth transaction and the great experience with the service team. I did have an issue with my second purchase and was not completely happy, so I reached out to the general manager after the fact. He took care of everything and made it right, very impressed with his amazing customer service. He was very prompt to respond and everything was resolved the same week. I hope to continue to purchase vehicles from the Dealer and tell others to do the same. The service department is top notch. I'm all smiles and love my vehicle.
Dennis Lazar
Mar 05, 2022
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John and his team at Hendricks were great! We had a recall issue on our 2015 Sprinter/ Winnebago and the process couldn't have gone any smoother. They kept us apprised every step of the way; even sharing video clips of their vehicle inspection and things we might want to address. A superb customer service experience. We will be back and recommend them as well to our Mercedes owning friends.
Sean James
Feb 26, 2022
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Cassidy and the whole team made the buying experience easy and they went above and beyond to ensure I was satisfied. Even when a big celebrity came into the dealership, Cassidy remained committed to helping me even though she easily could've left to help the celebrity (I encouraged her to help him). I loved the car that I bought, but it had some noticeable dents from previous owners. The team offered to take care of them for me, and even repainted the bumper when they noticed it needed a touch up. Absolutely wonderful experience and staff.
Tommy Mercer
Feb 20, 2022
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Working with Cam at Hendricks Mercedes at South Charlotte, NC was a true pleasure. Cams professionalism, follow up and his kindness goes well over Five Stars. I have bought five Mercedes from here over the years and Cam made the transition from my paperwork of my old Mercedes to my new Mercedes incredibly painless and the time frame was remarkable, from the time I was there to the time driving away less than 1hour. Hendricks Mercedes is very lucky to have such an employee that goes far beyond the call of duty for their customers. When we were looking for perfection we got it from our salesman Cam. I thank you Cam. Tommy Mercer TM Yachts Rigging & Consulting Professional Sailor
Judy Lagerstrom
Feb 18, 2022
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I always have a great experience when I bring my Sprinter RV in for service. I am greeted as soon as I pull in. The customer lounge area is very comfortable and spotless. Everyone you encounter is friendly and eager to assist. This last time, I had to bring my little pup in with me and they catered to him as well. The service was done quickly and I was even helped out to the RV, making sure I had sparkling water for the trip home. I always enjoy my experience and the professionalism that is shown to me.
