Business Details
50+ Years
experience
Expert Auto Repair & Maintenance Services in Agawam, MA
Parrotta's Auto Service has been a trusted name in automotive repair and maintenance since 1975, serving Agawam, MA, and surrounding areas. Our ASE-certified technicians combine decades of experience with cutting-edge technology to deliver dealership-level diagnostics and repairs for European, Asian, American, hybrid, and electric vehicles. From routine maintenance like oil changes and tire rotations to complex transmission repairs and electrical diagnostics, we prioritize transparency, fairness, and customer satisfaction. With a legacy built on family values and technical expertise, we treat every customer like part of our extended family, ensuring their vehicles receive the care and attention needed to perform reliably.Our commitment to innovation is reflected in services like digital vehicle inspections and the Parrotta's Auto Service App, which empowers customers to manage vehicle health effortlessly. Whether addressing minor issues or major mechanical challenges, our team remains dedicated to upholding the highest standards of service excellence established by founder Peter Parrotta and continued by Bruno Parrotta today.
Services
Dealership Level Diagnostics
Air Conditioning Repair
Wheel Alignment
Brake Repair
Oil Changes
Transmission Service
Electrical Diagnostics
Tire Replacement
Suspension Repair
Battery Replacement
Details
- Year established: 1975
Highlights and features
- ASE Certified Technicians with 40+ years of combined experience
- Dealership-level diagnostics for precise and efficient repairs
- Transparent pricing with no hidden fees or surprises
- Comprehensive services covering all vehicle types and needs
- Family-owned legacy of trust and community commitment
Associations and certifications
- ASE Certified
Services
Dealership Level Diagnostics
Our ASE-certified technicians use advanced tools to diagnose complex vehicle issues with precision. This service ensures accurate identification of mechanical, electrical, and software problems, minimizing guesswork and repair time. Customers benefit from reliable solutions that extend vehicle lifespan and maintain optimal performance.
Air Conditioning Repair
We restore vehicle cooling systems to ensure comfort during hot weather. Our technicians inspect refrigerant levels, compressors, and vents to resolve leaks or malfunctions. This service enhances cabin comfort and prevents overheating-related breakdowns in Agawam's summer heat.
Brake Repair
Comprehensive brake inspections and repairs ensure vehicle safety. We replace pads, rotors, and fluid while addressing unusual noises or pedal issues. This service maintains stopping power and prevents costly damage from neglected brake systems.
Transmission Service
We diagnose and repair automatic and manual transmission issues, including fluid leaks and shifting problems. Regular maintenance prevents premature wear, ensuring smooth operation and avoiding expensive replacements for domestic and imported vehicles.
Oil Changes
Routine oil changes using quality lubricants protect engine longevity. Our service includes filter replacement and fluid level checks, preventing sludge buildup and maintaining engine efficiency for all vehicle types, including hybrids and electric models.
People
Bruno Parrotta
Owner & Diagnostician
Bruno Parrotta leads daily operations with 40+ years of automotive expertise. Specializing in diagnostics, he utilizes advanced tools for complex repairs and mentors technicians to uphold high standards of service excellence.
Peter Parrotta
Founder
Peter Parrotta established the business in 1975 after training in Italy. His commitment to honesty and quality laid the foundation for the shop's reputation as a trusted community resource for automotive care.
Linda Parrotta
Bookkeeper
Linda Parrotta manages financial operations and contributes to the shop's welcoming atmosphere. Her attention to detail ensures smooth administrative functions and customer billing accuracy.
Questions
What types of vehicles do you service?
We service all European, Asian, American, hybrid, and electric vehicles, including brands like Tesla, BMW, Toyota, and Jeep.
How can I schedule an appointment?
Call us at (413) 786-0959 or use our online request form. Our app also allows convenient scheduling and vehicle health tracking.
Are your technicians certified?
Yes, our team includes ASE-certified technicians trained in the latest automotive technologies and repair techniques.
Do you offer warranties on repairs?
We stand behind our work with competitive warranties. Ask our team for details specific to your service.
What areas do you serve?
We serve Agawam, Springfield, West Springfield, Feeding Hills, Ludlow, East Longmeadow, Longmeadow, and Wilbraham.
Videos
Reviews (5)
Ry Kee
Jun 10, 2022
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I'm a long time customer of Parrotta's and once again am very pleased. My car had big leakage repairs, they gave me a loaner, told me the issue, cost and how long it would take. They fixed, the cost was fair and around what they quoted and my car runs even better. I'm always recommending this shop to friends. They are honest, get the job done and I'm always satisfied with the end result. Great job Parrotta's and team.
Lonmore Wisnes
Jun 03, 2022
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Always very friendly environment. Techs are very knowledgeable about my car issue & explains what the issue was & gave me an estimate plus explained the high cost of parts/ etc. Took.me home & picked me up. Happy with their work.
Mel Rios
May 18, 2022
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Quick response and quote. Very fair pricing. Bruno the owner is a very honest and friendly person. He was very attentive to the issues and details leading up to them. Was in and out in 1 day. Vehicle was ready on time as promised. Update: I've been working with Parotta's for some time now and with multiple services. Friendly people and very fair. Bruno the owner is a stand up guy and of the highest integrity. I will continue to use them for any repairs.
Pat OConnor
May 03, 2022
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The Parrotta's employees were very polite and professional. I'm new to the area and they were recommended to me so I will continue to go there as I was happy with their work and, customer service.
John Field
Apr 24, 2022
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I have been going to Parrotta's for 20 years and they have always offered honest work at fair prices. I would recommend them to anyone. Service: Oil change
